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test knowledge 2
| Question | Answer |
|---|---|
| A problem-oriented medical records (POMR) is a record that divides medical action into four bases. Which of the following bases includes management, workup, and therapy? | Treatment plan |
| Which of the following proofreaders’ marks means “insert space”? | # |
| Which of the following is the best way to manage a patient who is chronically late? | Schedule the patient for the last appointment of the day |
| The physician writes “rule out acute myocardial infarction” under “diagnosis” in the chart of a patient with acute chest pain. Which of the following headings should be used to code the diagnosis? | Chest pain |
| Which of the following is an example of categorization scheduling? | Scheduling specific examinations on Tuesday afternoon |
| What is the name that the United States Postal Services uses that guarantees delivery in 2 to 3 days for the same rate, anywhere in the United States? | Priority |
| Which of the following computer terms refers to keying data? | Inputting |
| Which of the following amounts is the correct patient balance if the patient has a $60.00 previous balance, incurs an $85.00 charge for today’s visit, and pays $20.00 before leaving? | $125.00 The correct patient balance is $125.00. The total amount the patient owes is $145.00 ($85 + $60). The patient pays $20, and therefore the remaining balance is $125. |
| Which of the following systems is used when patient information is highly confidential? | Numeric |
| Preparing items for filing by removing loose pieces of tape or paper clips and replacing them with staples is referred to as which of the following? | Conditioning |
| The physician arrived at his office, and several patients were waiting to see him. Which of the following patients should the physician see first? | A walk-in patient complaining of pain radiating to the left arm |
| Which of the following terms is the process followed by health plans to examine claims and determining benefits? | Adjudication |
| According to the U.S. Postal Service, which of the following is the correct abbreviation for Nebraska? | NE |
| The Statute of limitations regarding medical records begins immediately after which of the following? | The first appointment |
| Which of the following refers to the term of “posting”? | Keying payments and credits to a ledger account |
| An employee who receives a set sum each pay period, regardless of the amount of time worked, is receiving which of the following types of compensation? | Salary |
| Which of the following features of dictation equipment enables the transcriber to clarify words that were muffled during recording? | Tone control |
| Which of the following is the purpose of an appointment matrix? | To provide an accurate record of times available to schedule patients |
| A manufacturer offers a 10% discount when ordering eight or more items. Each item costs $25. How much will eight items cost? | $180 Eight items will cost a total of $200 ($25 x 8). A 10% discount will bring the cost to $180 ($200 x 0.01). |
| The resource-based relative value scale (RBRVS), which is used to determine physician fees, uses a fee-for-service system for Medicare Part B that is based on which of the following? | Customary, prevailing, and reasonable charges |
| A notation to remind the medical assistant to pay the physician’s liability insurance premium should be placed in which of the following files? | Tickler |
| Which of the following parts of a letter is typed two spaces below the typist’s initials and flush with the left margin? | Enclosure notation |
| According to U.S. Postal Service guidelines, which of the following is the correct state abbreviation for an envelope addressed to Detroit? | MI Detroit is located in Michigan. MI is the correct state abbreviation for Michigan according to the U.S. Postal Service guidelines. |
| Which of the following printers provides the highest quality output? | Laser |
| Employers are required to match employee payroll contributions for which of the following? | Federal income tax |
| Which of the following should be placed on top of a stack of incoming mail for the physician’s attention? | Consultant’s report |
| The Current Procedural Terminology (CPT) coding system is based on a main number that has how many digits? | 5 |
| Which of the following is included in the “S” portion of a SOAP chart note? | Abdominal pain for 2 days |
| Which of the following subheadings should precede the transcribed note, “Auscultation reveals carotid artery murmur”? | Neck |
| A medical office usually orders 18 boxes of gloves at a time, and the delivery time is each Monday. If the staff uses three boxes of gloves per week, how often should the gloves be reordered? | Every 6 weeks |
| A memorandum is used for which of the following types of communications? | Announcement to staff regarding the physician’s vacation |
| Which of the following Internal Revenue Service (IRS) forms is used by an employer to provide information regarding earnings to a contracted employee from whom no taxes have been withheld for payment of services rendered? | 1099 |
| When a physician accepts payment from another physician solely for the referral of a patient, this is known as which of the following? | Fee splitting |
| When using a terminal digit filing system, which of the following records should be filed first? | 090431 |
| To comply with Medicare guidelines, the physician must write off which of the following charges? | Disallowed charges |
| Which of the following postal classifications is most appropriate to mail a written notice to terminate care, from a physician to a patient? | Certified, return receipt |
| When Medicare sends a check for payment to the medical office, the physician is known as which of the following? | Participating |
| Which of the following terms means “identifying and separating items to be filed”? | Indexing |
| A day sheet provides complete and up-to-date information about which of the following? | Accounts receivable |
| Which of the following is objective information recorded in a patient’s chart? | Blood pressure |
| Last week, the earning of a physician’s office was $18,000. Total expenses were $6,000. Withdrawals were $2,000. What is the net income? | $10,000 Total earnings (18,000) – Total expenses/withdrawals ($8000) = $10,000. The net income is $10,000. |
| When posting an insurance payment to the day sheet, the Medicare non-allowable amount should be posted in which of the following columns? | Adjustments |
| Which of the following forms of payment carries the risk of being returned by the bank because of insufficient funds? | Business check |
| When a physician from another medical office refers a patient receiving workers’ compensation, the medical assistant should verify coverage by contacting the | patient’s employer |
| Which of the following items are automatically mailed first class without special request? | Typewritten reports |
| A bank’s own check drawn on itself and signed by an authorized bank official is called a | cashier’s check. |
| Which of the following agreements would be most beneficial to the medial office to avoid excessive costs for equipment repairs? | Maintenance service contract |
| The medical assistant needs to purchase copy printer paper for the medical office. The cost is $6 per ream, plus 5% sales tax. If the manufacturer offers a 2% discount, how much will five reams cost? | $30.87 Each ream costs $6.30 ($6 + 5% sales tax). Five reams would cost $31.50 ($6.30 x 5). 2% discount off of $31.50 would be $30.87. It would cost $30.87 for five reams. |
| Which of the following is a program jointly funded by state and federal governments to provide health care benefits to low income people? | Medicaid |
| Which of the following is represented by the letter “S” in the SOAP method of recording information in a patient’s medical record? | Subjective impressions |
| Which of the following parts of the computer controls the flow and utilization of information? | Central processing unit (CPU) |
| A scheduling method in which patients sign in and are seen on a first-come, first-served basis is known as which of the following? | Open booking |
| When obtaining information from a new patient, allergies should be listed under which of the following sections of the patient’s medical record? | Past history |
| When using a terminal digit filing system, which of the following records should be filed first? | 080331 |
| Which of the following terms refers to starting a computer? | Boot |
| Which of the following checks bear a statement that the check is void if written for more than the specified amount? | Limited |
| Medical practice expenditures are recorded on which of the following? | A disbursement record |
| Headings of interoffice memorandums contain which of the following words? | Date |
| Which of the following terms refers to an appointment schedule in which all patients are scheduled in the first half of each hour? | Wave |
| Which of the following is listed as a capital purchase on the inventory list? | Sterilizers |
| Which of the following types of mail guarantees delivery in 2 to 3 days for the same rate, anywhere in the United States? | Priority |
| Which of the following forms is the wage and tax statement that identifies an employee’s earnings and taxes withheld? | W-2 |
| Certified mail is available for use with which of the following types of mail? | First-class |
| A medical record is most defensible in a court of law if it includes which of the following? | Accurate documentation of care |
| A circle around an abbreviation indicates that it should be | spelled out. |
| Which of the following is most likely to reduce patient satisfaction with a medical practice? | Overbooking patients |
| Which of the following taxes is mandated by the federal government to be withheld from an employee’s paycheck? | Medicare |
| Which of the following computer terms is defined as “an accumulation of data to be processed”? | Memory |
| Which of the following terms describes a statement indicating that a patient has accepted to pay for a service that is likely to be rejected by Medicare? | Advance beneficiary notice |
| Which of the following is the process of reading incoming mail, underlining significant words and phrases, and noting any action required in the margin? | Annotating |
| In CPT coding, which of the following may consist of two digits, two letters, or a combination of both? | Modifiers |
| Office policy manuals contain which of the following types of information? | Specifications for personal appearance |
| Which of the following storage devices is a special high-speed type of storage? | Cache |
| Which of the following means the amount of money due from the subscriber to cover a portion of a bill? | Copayment |
| The reimbursement system for Medicare Part A payments to hospitals is based on which of the following? | Patient’s diagnosis |
| Which of the following types of filing systems is designated to accommodate a rapidly growing number of patient medical records? | Subject |
| Which of the following protects patient information so that it is available to those who need to see it, but unavailable to those who should not? | HIPAA’s Privacy Rule |
| The proofreader’s mark “bf” means that a word must be | bolded. |
| Which of the following types of records can be purged only after 10 years? | Financial records |
| Mail with which of the following notations should only be opened with the addressee’s permission? | Confidential |
| The key to organizing and filing charts in any filing system is the patient’s | name. |
| On an envelope, which of the following is the most appropriate placement of a notation for mail delivery? | Right upper corner, below the stamp |
| Which of the following is a coding system used by Medicare providers to report supplies and injections? | Health Care Financing Administration Common Procedure Coding System (HCPCS) |
| Results from laboratory and other diagnostic tests are documented in which of the following sections of a problem-oriented medical record? | Assessment |
| Which of the following Current Procedural Terminology (CPT) codes is signified by a “plus sign”? | Add-on codes |
| Which of the following forms is the wage and tax statement that identifies an employee’s earnings and taxes withheld? | W-2 |
| Which of the following is the most appropriate way to manage time effectively? | Write a list of tasks at the beginning of the day |
| Employers are required to issue a statement summarizing annual earnings and deductions from the previous year, for each employee, by which of the following dates? | January 31 |
| When preparing a purchase order, which of the following should be calculated first? | Shipping cost |
| Which of the following terms refers to the global address of documents and other resources on the Internet? | Uniform resource locator (URL) |
| According to the Current Procedure Terminology (CPT), Evaluation and Management (E/M) codes begin with which of the following two digits? | 99 |
| How often should a complete inventory of all equipment and supplies be performed? | Monthly |
| Which of the following office machines is available to a medical office only through a lease agreement? | Postage meter |
| Which of the following is an analysis of the account receivables to determine 30-, 60-, 90-, and 120-day delinquencies? | Aging accounts |
| Which of the following items should be retained indefinitely? | Receipts for business equipment |
| Which of the following is the most appropriate use of computers in the clinical area of a medical office? | Accessing patients’ medical records |
| A patient’s check that was written without sufficient funds should be posted in which of the following columns of the day sheet? | Adjustment |
| Which of the following types of medical charts includes a list of a patient’s symptoms chronologically, according to each visit? | Problem oriented |
| The spacing of a line of type to produce a right margin that is flush to a specific measurement is referred to as which of the following? | Justifying |
| Prostate cancer is diagnosed in a male patient. He should be referred to which of the following specialists? | Oncologist |