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Buisness
Chapter 9
| Question | Answer |
|---|---|
| production/ | The creation of finished goods and services using the factors of production: land, labor, capital, entrepreneurship, and knowledge. |
| production management/ | The term used to describe all the activities managers do to help their firms create goods. |
| operations management/ | A specialized area in management that converts or transforms resources (including human resources) into goods and services. |
| form utility/ | The value added by the creation of finished goods and services, such as the silican and making computer chips or putting services together to create a vacation package. |
| process manufacturing/ | That part of the production process that physically or chemically changes materials. |
| assembly process/ | That part of the production process that puts together components. |
| continuous process/ | A pproduction process in which long production runs turn out finished goods over time. |
| intermittent process/ | A production process in which the production run is short and the machines are changed frequently to make different products. |
| computer-aided design (CAD)/ | The use of computers in the design of products. |
| computer-aided manufacturing (CAM)/ | The use of computers in the manufacturing of products. |
| computer-integraated manufacturing (CIM)/ | The uniting of computer-aided design with computer-aided manufacturing. |
| flexible manufacturing/ | Designing machines to do multiple tasks so that they can produce a variety of products. |
| lean manufacturing/ | The production of goods using less of everything compared to mass production. |
| mass customization/ | Tailoring products to meet the needs of individual customers. |
| facility location/ | The process of selecting a geographic location for a company's operations. |
| facility layout/ | The physical arrangement of resources (including people) in the prduction process. |
| materials requirement planning (MRP)/ | A computer-based production management system that uses sales forecasts to make sure that needed parts and materials are available at the right time and place. |
| enterprise resource planning (ERP)/ | A computer application that enables multiple firms to manage all of their operations (finance, requirements planning, human resources, and order fulfillment) on the basis of a single, integrated set of corporate data. |
| purchasing/ | The function in a firm that searches for quality material resources, finds the best suppliers, and negotiates the best price for goods and services. |
| just-in-time (JIT) inventory control/ | A production process in which a minimum of inventory is kept on the premises and parts,supplies and other needs are delivered just in time to go on the assembly lines |
| production management | Consistently producing what the customer wants while reducing errors before and after delivery to the customer. |
| six sigma quality/ | A specialized area in management that converts or transforms resources (including human resources) into goods and services. |
| form utility | The process some managers use to continually monitor all phases of the production process to assure that quality is being built in to the product from the beginning. |
| statistical process control (SPC)/ | The process of taking statistical samples of product components at each stage of the production process and plotting those results on a graph. Any varlances |
| assembly process | The common name given to quality management and assurance standards. |
| continuous process | A collection of the best practices for managing an organization's impact on the environment. |
| program evaluation and review technique (PERT)/ | A method for analyzing the tasks involved in completing a given project, estimating the time needed to complete each task, and identifying the minimum time needed to complete the total project. |
| critical path/ | The use of computers in the design of products. |
| computer-aided manufacturing (CAM) | Bar graph showing production managers what projects are being worked on and what stage they are in at any given time. |
| The uniting of computer-aided design with computer-aided manufacturing. | |
| flexible manufacturing | |
| facility location | |
| materials requirement planning (MRP) | A computer-based production management system that uses sales forecasts to make sure that needed parts and materials are available at the right time and place. |
| A computer application that enables multiple firms to manage all of their operations (finance, requirements planning, human resources, and order fulfillment) on the basis of a single, integrated set of corporate data. | |