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PHARMACY OPERATIONS
| Question | Answer |
|---|---|
| List common areas in a community pharmacy setting? | Automated long-term care equipment,Automated long-term care equipment,Compounding area,Counseling area or room,Counter space for inventory check in and processing, Data entry and/or filling stations, Drive-thru window,Durable and nondurable equipment, Fro |
| discuss the general layout of a community pharmacy setting? | pg 340 |
| describe the role of a pharmacy technician in a community pharmacy setting? | Reconstitution area Stock (inventory) Storefront (over-the-counter [OTC]) and miscellaneous products shelving Specific duties to each person in office Placement of equipment and space utilized in front counter area is important Shelving s |
| Describe the general layout and various areas of an institutional pharmacy setting? | Automated dispensing system (ADS) Computerized physician order entry (CPOE), order entry area Emergency or disaster medication supply room Filling area with pickup window and pneumatic tube Inventory area and store room Intravenous (IV) ro |
| Describe the role of a pharmacy technician in an institutional pharmacy setting? | restocking operating ,and crash tray, repacking area(bulk to unit dose),Stocking area for nonclinical area for other departments |
| Identify ways to improve efficiency techniques? | proper workflow and management , and Layout of facilities, utilization of educated and,trained technicians, and standards of practice |
| Quality assurance | A process that looks at activities or products on a regular basis to make sure they are being done at the required level of excellence |
| Quality control | taking established plans and discussion and making them into activities that prevent an error or make a process better |
| What does sops stand for? | standard operating procedures |
| What is the ASHP pharmacy practice model? | to adcancing the health and well being of patients |
| Who requires physical standards of a community pharmacy? | ptcb |
| What physical standards are required by community pharmacy? | a sinking that has running hot ,and cold water ,appropriate lighting,and minnium space |
| What are considered a violation of HIPPA, and what are the consequences? | repeating a coustumers name or reffering to a call from a phsican and stating the situation where coustumers can over hear |
| Where should the computer screen be placed in a community pharmacy? | Away from the costumers |
| Should phone calls be screened in pharamacys? | Yes |
| What can prevent an error at the pick-up drop-off? | checking birth of date or spelling of a name |
| What is fast movers? | Medication that are most frequently prescribed? |
| Where are data entry and stocking areas ? | Together |
| What are the different roles that should be assigned to pharmacy technicians? | bagging finished prescribtions, bulk medications ready to be returned to shelf, counting or pouring, insurance rejects or rell request, new prescription entry, physical calls or questions |
| where should products be bagged ,and maintained? | pick up /will call |
| What is the difference between will call and pick up? | when at pick up the meds are ready to be picked up ,but at will call some information still needs to be verified |
| What is the last section of a pharmacy does the costumer sees? | counseling and pickup area |
| What are medications placed into pouches identified by? | color ,size, and shape |
| What is long term care packing and who are they used for | blister pack/ strip packaging for the elderly |
| what does DME stand for? | durable medical equipment |
| What are considered DME? | wheelchairs |
| What is the difference between non-durable medication ,and durable medical equipment | durable is able to be reused by another patient while non-durable is not |
| How do you ensure maximum convenience for patients? | |
| why is workflow and management in institutional setting vary? | |
| What happens in the CPOE area and what is it? | A quiet bank of desk where data entry and phone calls between pharmacists ,and other health care workers |
| What guidelines are followed in hospital pharmacy, and who created it | Guidelines established by ASHP and united states pharmacopeia (usp) 797 |
| What are code drugs and where are they kept | packaged ready to inject syringes ,and bags of IV fluids ,and they are kept in the ems cart |
| Why should technicians rotate through cross training | b |
| What does automation technology help prevent | medical errors |
| What should SOPS be established by | y |
| How do you reduce interruptions in workflow | |
| What is 795 | non-sterile |
| 800 | dangerous |
| Where is the dmw area located | front counter ,and dispensing area |
Created by:
Miloura09