Save
Upgrade to remove ads
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

CIT U06 FL

UNIT 6: IT Helpline / Taking Messages

EnglishSpanish
How may I help you? ¿Cómo puedo ayudarle?
Could you ask her to return my call, please? ¿Podría pedirle que devuelva mi llamada, por favor?
Can you spell your last name, please? ¿Puedes deletrear tu apellido, por favor?
Can I help you with anything else today? ¿Puedo ayudarte con cualquier otra cosa hoy?
Can I transfer you to Pete in IT? ¿Puedo transferirte a Pete en IT?
I’ll put you through to a support technician. Le pasaré al técnico de soporte.
I’m sorry. I’m afraid that Chloe is unavailable at the moment. Lo siento. Me temo que Chloe no está disponible en este momento.
Melanie speaking. How may I help you? Melanie al habla. ¿Cómo puedo ayudarle?
Oh, I’m sorry to hear that. Oh siento escuchar eso.
Just a moment, Mr Smith, I’ll just check for you. Solo un momento, señor Smith, ahora mismo lo comprobaré para usted.
Thank you for waiting. Yes, we’ve got 10 of those in stock. Gracias por esperar. Sí, tenemos 10 de esos en stock.
Hello, it’s Dave Smith here from CopyShop. Hola, es Dave Smith aquí desde Copyshop.
I’ll put you on hold ... . Te pondré en espera ...
We need a solution urgently. Necesitamos una solución urgentemente.
Let me check that. Déjeme revisar eso.
I expect her to be free at around 1.00. Espero que ella esté libre alrededor de las 1.00.
Created by: ACV
Popular English Vocabulary sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards