An exchange of information in which the words and gestures are understood in the same way by both the speaker and the listener.

The process, from idea to production, by which any idea becomes reality.

The management function of providing guidance to workers and work projects to achieve goals.

The process of actually giving verbal or written instructions to employees.

The ability to guide or direct the actions of others in a desired manner.

The process of coordinating resources to accomplish an organization's goals.

The process of getting employees to strive to achieve management's objectives because they want to achieve them.

Negative Reinforcement

The act of terminating or withdrawing something unpleasant when a desired response is given.

Positive Reinforcement

The act of encouraging a desired response by giving something pleasant.

Established specifications used to measure the degree of excellence of a good or a service.

Established specifications used to measure the amount of work produced.

A tangible item that is given in return for someone's service or accomplishment.

Overseeing an employee's actions, monitoring their performance, and providing guidance and feedback.

The rate at which an organization has to replace employees.

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SM-066:Take Action

Managerial Considerations in Directing

Question	Answer
Communication	An exchange of information in which the words and gestures are understood in the same way by both the speaker and the listener.
Continuous	Ongoing; without stopping
Creative Process	The process, from idea to production, by which any idea becomes reality.
Directing	The management function of providing guidance to workers and work projects to achieve goals.
Executive Management	Top-level management
Instructing	The process of actually giving verbal or written instructions to employees.
Leadership	The ability to guide or direct the actions of others in a desired manner.
Management	The process of coordinating resources to accomplish an organization's goals.
Motivating	The process of getting employees to strive to achieve management's objectives because they want to achieve them.
Negative Reinforcement	The act of terminating or withdrawing something unpleasant when a desired response is given.
Positive Reinforcement	The act of encouraging a desired response by giving something pleasant.
Quality Standards	Established specifications used to measure the degree of excellence of a good or a service.
Quantity Standards	Established specifications used to measure the amount of work produced.
Reward	A tangible item that is given in return for someone's service or accomplishment.
Supervising	Overseeing an employee's actions, monitoring their performance, and providing guidance and feedback.
Turnover	The rate at which an organization has to replace employees.

Created by: mjewett

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