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Oral Comm Final

TermDefinition
personal relationships voluntary commitment between irreplicable individuals who are influenced by rules, relationships, dialectics, and surrounding contexts
social relationships participants interact according to general social rules rather than unique identities
constitutive rules how certain communication acts are to be interpreted
regulative rules governs interactions by specifying when and with whom to engaged in various forms of communication
relationships dialectics tension between opposing tendencies that are normal parts of relationships
autonomy/connection tension between independence and intimacy
novelty/predictability desire for spontaneous adventures and routines
open/closedness sharing private thoughts and experiences
neutralization finding a balance/compromise
separation one need favored and another is ignored
segmentation assign poles to certain spheres/issues/times
reframing transcends contradiction and reinterprets them as not tension
equity theory people are happier and more satisfied with equal relationships
psychological responsibility obligation to remember, plan, and coordinate
communication climate overall feelings/emotions between people
recognition awareness that another exists and is present
acknowledgement you hear and understand anothers feelings/thoughts
endorsement acceptance of another's thoughts and feelings
overt conflict expressed directly and straightforward
covert conflict expressed indirectly and generally more difficult to manage
lose/lose everyone loses in conflict
win/lose one wins at expense of another
win/win everyone can gain
evaluation/description evaluative behavior leads to an increase in defensiveness
certainty/provisionalism dogmatism; "teacher vs. coworker"
strategy/spontaneous receiver = defensive; sender = ambiguous/multiple motivations
control/problem orientation a controlled speaker evokes resistance
neutrality/empathy neutrality = lack of effort; leads to defensiveness
superiority/equality when a person communicates with superiority
aggressive demanding
assertive clearly stating what you think/feel
deferential both of the above, kinda
culture beliefs, understandings, practices, and ways of interpreting experiences shared by a group of people
surface level - culture iceberg patterns of behavior we see
deep level - culture iceberg assumptions that govern the surface level behaviors
power distance egalitarian vs embraces hierarchy
collectivism individualism
uncertainty avoidance index comfy vs uncomfy
femininity vs masculinity nurture vs power
long term orientation traditional vs futuristic
restraint vs indulgence restraint vs satisfaction
uncertainty reduction theory find uncertainty uncomfortable and are motivated to use communication to reduce uncertainty
assimilation giving up of ones own ways to take on another's culture
bounded ethicality limits on ethics; due to pressure, bias, self-interest
believers embrace values of diversity and inclusion
builders take action
group 2 people who interact overtime and follow shared rules of conduct to reach a common goal
power ability to influence others
power over ability to help/harm others
power to ability to empower others to reach their goals
social loafing exists when members exert less effort than if they were alone
task communication (group) giving and analyzing information/ideas
procedural communication (group) orders ideas and coordinates contributions
climate communication (group) creating/sustaining an open and engaging atmosphere
egocentric communication (group) block others ideas or calls attention to self
limitations of a group time, pressure, social loafing, potential for disruptive conflict
strengths of a group resources, creativity, thoroughness, commitment, opportunity for increased learning
corporate stories told to reinforce values and connections
personal stories communicate how one sees themselves and how they want to be seen
collegial stories describe others in an organization
mass media communication addressing large audiences; more than online
global village modern, worldwide community online linking instantaneously
usage & gratification theory claims people use mass communication to gratify interests and desires
agenda setting selection of information highlighted for attention
gatekeeping controller of choice & presentation of topics
mainstreaming effect of television in stabilizing and homogenizing views within a society
ad hominem attack on character, not argument
inconsistency ad hominem person acts contrary to argument
post hoc, ergo propter hoc after this, therefore because of this
bandwagon appeal appeal to the majority
slippery slope if this, then that, then catastrophe
hasty generalization makes group claim based on a small sample
either-or (false dichotomy) only two options
red herring refocuses attention to irrelevant topics
halo effect use of 1 positive trait to assess person
Created by: ewilkinson
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