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Oral Comm Final
| Term | Definition |
|---|---|
| personal relationships | voluntary commitment between irreplicable individuals who are influenced by rules, relationships, dialectics, and surrounding contexts |
| social relationships | participants interact according to general social rules rather than unique identities |
| constitutive rules | how certain communication acts are to be interpreted |
| regulative rules | governs interactions by specifying when and with whom to engaged in various forms of communication |
| relationships dialectics | tension between opposing tendencies that are normal parts of relationships |
| autonomy/connection | tension between independence and intimacy |
| novelty/predictability | desire for spontaneous adventures and routines |
| open/closedness | sharing private thoughts and experiences |
| neutralization | finding a balance/compromise |
| separation | one need favored and another is ignored |
| segmentation | assign poles to certain spheres/issues/times |
| reframing | transcends contradiction and reinterprets them as not tension |
| equity theory | people are happier and more satisfied with equal relationships |
| psychological responsibility | obligation to remember, plan, and coordinate |
| communication climate | overall feelings/emotions between people |
| recognition | awareness that another exists and is present |
| acknowledgement | you hear and understand anothers feelings/thoughts |
| endorsement | acceptance of another's thoughts and feelings |
| overt conflict | expressed directly and straightforward |
| covert conflict | expressed indirectly and generally more difficult to manage |
| lose/lose | everyone loses in conflict |
| win/lose | one wins at expense of another |
| win/win | everyone can gain |
| evaluation/description | evaluative behavior leads to an increase in defensiveness |
| certainty/provisionalism | dogmatism; "teacher vs. coworker" |
| strategy/spontaneous | receiver = defensive; sender = ambiguous/multiple motivations |
| control/problem orientation | a controlled speaker evokes resistance |
| neutrality/empathy | neutrality = lack of effort; leads to defensiveness |
| superiority/equality | when a person communicates with superiority |
| aggressive | demanding |
| assertive | clearly stating what you think/feel |
| deferential | both of the above, kinda |
| culture | beliefs, understandings, practices, and ways of interpreting experiences shared by a group of people |
| surface level - culture iceberg | patterns of behavior we see |
| deep level - culture iceberg | assumptions that govern the surface level behaviors |
| power distance | egalitarian vs embraces hierarchy |
| collectivism | individualism |
| uncertainty avoidance index | comfy vs uncomfy |
| femininity vs masculinity | nurture vs power |
| long term orientation | traditional vs futuristic |
| restraint vs indulgence | restraint vs satisfaction |
| uncertainty reduction theory | find uncertainty uncomfortable and are motivated to use communication to reduce uncertainty |
| assimilation | giving up of ones own ways to take on another's culture |
| bounded ethicality | limits on ethics; due to pressure, bias, self-interest |
| believers | embrace values of diversity and inclusion |
| builders | take action |
| group | 2 people who interact overtime and follow shared rules of conduct to reach a common goal |
| power | ability to influence others |
| power over | ability to help/harm others |
| power to | ability to empower others to reach their goals |
| social loafing | exists when members exert less effort than if they were alone |
| task communication (group) | giving and analyzing information/ideas |
| procedural communication (group) | orders ideas and coordinates contributions |
| climate communication (group) | creating/sustaining an open and engaging atmosphere |
| egocentric communication (group) | block others ideas or calls attention to self |
| limitations of a group | time, pressure, social loafing, potential for disruptive conflict |
| strengths of a group | resources, creativity, thoroughness, commitment, opportunity for increased learning |
| corporate stories | told to reinforce values and connections |
| personal stories | communicate how one sees themselves and how they want to be seen |
| collegial stories | describe others in an organization |
| mass media | communication addressing large audiences; more than online |
| global village | modern, worldwide community online linking instantaneously |
| usage & gratification theory | claims people use mass communication to gratify interests and desires |
| agenda setting | selection of information highlighted for attention |
| gatekeeping | controller of choice & presentation of topics |
| mainstreaming | effect of television in stabilizing and homogenizing views within a society |
| ad hominem | attack on character, not argument |
| inconsistency ad hominem | person acts contrary to argument |
| post hoc, ergo propter hoc | after this, therefore because of this |
| bandwagon appeal | appeal to the majority |
| slippery slope | if this, then that, then catastrophe |
| hasty generalization | makes group claim based on a small sample |
| either-or (false dichotomy) | only two options |
| red herring | refocuses attention to irrelevant topics |
| halo effect | use of 1 positive trait to assess person |