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Booking a holiday
Vocabulary from the unit Booking a holiday and hotel amenities
| Term | Definition |
|---|---|
| amenity | useful feature or facility of a building or place. |
| cancellation | the action of cancelling something. |
| immunization | the process of protecting a person or animal from an infectious disease by putting a substance into the body that makes it produce antibodies |
| insurance | an agreement in which you pay a company money and they pay your costs if you have an accident, injury, |
| overseas | in, from, or connected with another country or countries, especially across the sea |
| refund | an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought |
| campsite | a piece of land where people on holiday can camp, usually with toilets and places for washing |
| cottage | a small house, usually in the countryside |
| suite | a set of connected rooms, especially in a hotel |
| studio | a small apartment designed to be lived in by one or two people, usually with one large room for sleeping and living in, a bathroom and sometimes a separate kitchen |
| chalet | a small wooden house found in mountain areas |
| lodge | a small house in the country, used especially by people on holiday or taking part in sports, or one on land belonging to a large house |
| motor home | a large motor vehicle that is designed to be lived in while traveling |
| complimentary | If tickets, books, etc. are complimentary, they are given free, especially by a business |
| valuables | small objects, especially jewellery, that might be sold for a lot of money |
| trespasser | a person who goes onto someone's land or enters their building without permission |
| cashier | a person whose job is to receive and pay out money in a shop, bank, restaurant, etc. |
| night auditor | a front desk agent, with the added responsibility of balancing reports from the previous day’s shifts. |
| concierge | someone who is employed in a hotel, private club, or similar place to help guests with anything they need, such as arranging trips or theatre tickets |
| reservation agent | someone who works in customer service and takes reservations for customers |
| maintenance | the work needed to keep a road, building, machine, etc. in good condition |
| job sharing | a type of flexible work arrangement in which two people work part-time schedules to complete the work one person would do in a single full-time job |
| allocate | to decide officially that something should be given to a particular person |
| front desk clerk | A front desk clerk is responsible for taking care of guests while they stay at a hotel |
| beauty parlor | a place where women go to have their hair cut and styled and their appearance improved |
| laundry service | a service in a hotel that washes and irons clothes for guests |
| safe deposit box | a box for safe storage of valuables |
| connecting rooms | Rooms with individual entrance doors from the outside and a connecting door between |
| adjoining rooms | Rooms with a common wall but no connecting door |
| adjacent rooms | Rooms close to each other, perhaps across the hall |