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Management Quiz
Principles of Management
| Question | Answer |
|---|---|
| Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of: | Controlling |
| Regina, owner and operator of a small restaurant, believes that her most important task as manager is establishing goals for the restaurant and deciding what must be done to achieve them. This involves which of the following aspects of what managers do? | Setting objectives |
| When Terry Doyle of CommuniCom, Inc. created smaller, more independent maintenance units, he was performing the management function of: | Organizing |
| In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives? | Contingency view |
| A naturally occurring social group within an organization is part of the: | Informal organization |
| The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the: | Economic dimension |
| All of the following are a part of an organization's task environment, except: | Employers |
| __________ is(are) included in an organization's task environment. | Suppliers |
| __________ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises. | Corporate culture |
| Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners. This relates most closely to which of the following dimensions of the general business e | International |
| A company's risk of loss of assets, earning power, or managerial control due to politically based events or actions by host governments is referred to as: | Political risk |
| A.R.C. is a large nonprofit humanitarian aid organization that has been forced to pull out of several African markets in recent years due to civil wars and large-scale violence. This demonstrates which of the following frequently cited problems for inte | Political instability |
| The extent to which trade and investments, information, social and cultural ideas, and political cooperation flow between countries is called: | Globalization |
| The legal-political environment includes: | Tariffs and taxes |
Created by:
Rhenry04