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CIT - U6

UNIT 6: IT Helpline / Taking Messages

EnglishSpanish
UNIT 6: IT Helpline / Taking Messages Unidad 6: Línea de ayuda / Tomando mensajes
PHONE CALLS LLAMADAS TELEFÓNICAS
as soon as possible cuanto antes
avoid evitar
be careful tener cuidado
caller persona que llama
contact contactar / ponerse en contacto con
dial a number llamar a un número de teléfono
engaged ocupado/a
extension number extensión
no reply sin respuesta (there's ~: no hay respuesta)
on the line en espera
professional profesional
put you through pasar
remind recordar
repeat repetir
ring back volver a llamar
speak up hablar más alto
state decir
wrong number número equivocado (have got the ~: equivocarse de número)
ANSWERING CALLS AND TAKING MESSAGES RESPONDIENDO LLAMADAS Y TOMANDO MENSAJES
cut off cortarse
deal with ocuparse, encargarse de
expect esperar
hang up colgar (el teléfono)
in a meeting en una reunión
interrupt interrumpir
leave a message dejar un mensaje
line is busy (la) línea está ocupada
on holiday de vacaciones
out of the office fuera de la oficina (be ~: no estar en la oficina)
out of town fuera de la ciudad
put you on hold poner en espera
return your call devolver la llamada
spell that deletrear eso
take a message tomar nota del mensaje
take down apuntar, tomar nota de
transfer pasar
unavailable indisponible, no disponible
urgent urgente
EXTRA ! EXTRA !
bad connection mala conexión
call back devolver la llamada
calling on behalf of llamar de parte / en representación de
clearly con claridad
end a conversation terminar una conversación
get through comunicarse, localizar
interference interferencia
line is free (la) línea está disponible
offer assistance ofrecer ayuda
speak a little more slowly hablar un poco más lento
take a call coger el teléfono, responder la llamada
voicemail mensaje de voz
Would you mind … ? ¿Le importaría...?
Created by: ACV
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