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Pro com final
| Term | Definition |
|---|---|
| accommodate | maintaining harmony with others by giving in to their wishes |
| acquiring | the physical process receiver senders use to take in the sender's message |
| active listening | participate fully in the communication process |
| agitator | someone who injects negative energy |
| ambiguous | open to interpretation |
| appreciative listening | listening to enjoy a speaker's message |
| artifacts | articles of adornment used to decorate self |
| avoidance | keeping away from |
| body language | the way people nonverbally express their feelings |
| brainstorming | the process of quickly listing all ideas to come to mind |
| closed question | a question that requires a very specific answer |
| coercion | trying to force others to go along with your wishes |
| collaboration | working together to achieve a result |
| communication | the process of creating and exchanging |
| compromise | settling differences by having each party give up something |
| conflict | a struggle between two or more parties |
| deliberative listening | listening to understand, analyze, and evaluate messages |
| discriminate | to treat differently based on reasons other than individual ment |
| employment interview | a process for judging whether a job candidate is qualified |
| enunciation | clearly and distinctly uttering the vowel sounds of a word |
| facilitator | a group member who adds positive task energy to the group |
| feedback | one person's observable respond to another's message |
| grammar | the basic understandings and rules that regulate the use of a language |
| hypothetical question | a question that asks how a respondent might react in a given situation |
| inflection | the rising and falling of pitch that adds variety to speaking |
| initiator | a group member who works to get the group started toward achieving the group goal |
| interpreting | the process in which the receiver personalizes the sender's message to determine the meaning |
| interview | a formal two party communication |
| laissez-faire leader | a leader who gives up his or her power to the members of the group |
| listening | a physical and psychological process |
| mass communication | electronic or print transmission of messages to the general public |
| mass media | outlets of communiction |
| negotiation | bargaining with others to gain what you want |
| noise | anything that interferes with a message |
| nonverbal communication | a system of symbolic behaviors that includes all forms of communication except words |
| norm | a stated or implied expectation |
| open-ended question | a question that is broad in scope |
| paraphrase | repeating a message in your own words |
| perception | the process of assigning meaning to data about oneself |
| power | the ability to get others to behave in a particular way |
| primary source | someone, including oneself, who has firsthand knowledge |
| projecting | sending the sound of your voice to all areas of a room without shouting |
| pronunciation | the correct way to say a word |
| range | the span from the highest to the lowest pitch possible for a speaker to reach |
| resistance | the force generated within a person that keeps him or her from accepting another's use of power |
| responding | reacting internally |
| role | a part played in a specific setting or situation |
| sample | the set of people one selects to respond to a survey |
| secondary source | an information source such as a book |
| self concept | the view one has of oneself |
| sequential order | arrangement according to the steps of a process |
| slang | a type of informal language that is typically used for only a brief period of time by a limited group of people |
| specific instance | an account of an actual event |
| statistic | an item of information that is presented as a number |
| technical language | language associated with a particular professional, activity, or field of study |
| tone | a specific vocal quality |
| understanding | a complex mental process |
| visualization | the process of mentally picturing yourself doing something successfully |
| vocabulary | all the word symbols that make up a particular code or language |
Created by:
HeidyLucinda
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