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The shared understanding of the meaning of communication and the behaviors
appropriate for specific situations reflect what basic assumption?
appropriate for specific situations reflect what basic assumption?
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Which of the following statements addressing communication rules is/are correct?
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Comm 120
Chapter 10
| Question | Answer |
|---|---|
| The shared understanding of the meaning of communication and the behaviors appropriate for specific situations reflect what basic assumption? | Communication is rule governed. |
| Which of the following statements addressing communication rules is/are correct? | Context helps specify communication rules. Communication rules are culturally diverse. |
| Informality in American culture: | Treat others with informality and directness, avoid the use of formal codes of conduct, titles, honorifics realistic manners. Informality and openness confuses more informal cultures. |
| Cultures in which younger and subordinate members of an organization are not to use first names when referring to elder and higher ranked members. | Includes countries like china and Japan |
| Assertiveness is considered an asset in all of the following cultures except: | Filippino and Chineese |
| Power distance relationships can be: | Egalitarian or hierarchical |
| International business has been significantly impacted by: | Increased economic interdependence, earthquakes and bankruptcies |
| Domestically, all of the following statements about business in the U.S. are false except: | Most business transactions involve a culturally homogenous population |
| In the business sector, culture determines: | Protocol, management, leadership, decision making processes and negotiation and conflict management. |
| Chinese business culture is associated with all of the following except: | Thriving , economy, collectivist, hierarchy |
| Loyalty to a company/employer in India is: | May give ones family added status |
| According to the text, Indian executives all of the following as key responsibilities except; | Chief input for business strategy, keeper of culture, guide, teacher, role model, representative of owner and investor interests. |
| When negotiating with Brazilian representatives of American businesses should: | Assertive, don't rush, group over the individual, flexibliity. |
| Which of the following is not true about U.S.- Chinese business negotiations? | Very formal dual feelings towards west because of history, status, no rushing. |
| The teaching of history is common inn all cultures, but: | Each culture tends to emphasize its own past, each culture tends to glorify their own accomplishments, each culture tends to minimize the accomplishments other cultures. |
| In the U.S. multicultural education includes all the following concepts | In the U.S. multicultural education is perceived as teaching and learning based upon demographic values and beliefs that affirm cultural pluralism is an interdependent society. |
| The mental processes people employ to think about and become aware of their universe are referred to as: | Ways of knowing |
| Holistic ways of seeing include all of the following except: | Seeing the past based on physical, mental, emotional, spiritual. |
| Field-independent learners tend to: | Intolerance for ambiguity |
| Linguistic issues un multicultural education discussed in the text include all of the following except | Linguistic diversity, language & identity, culturally/linguistically diverse students |
| Culturally and linguistically diverse students face difficulties including: | Cognitive and linguistic matters, academic insufficiency sporadic U.S. schooling, different curricular sequences. |
| An individuals belief in her or his ability to organize and execute courses of action required to successfully accomplish a specific task in a particular context is known as: | Self-efficacy |
| Immediate teachers are perceived as having all of the following characteristics except: | Approachable, friendly, open, responsive, warm, relaxed |
| Which of the following would not help teachers communicate empathetically? | Empathizing a competitive climate |
| Ineffective communication strategies in multicultural classrooms include: | Encourage conversations that perpetuate us and them discussions |
| The ability to understand and work effectively with patients whose beliefs, values, and histories differs from ones own: | The goal of medicine, healthcare providers have this ability |
| Followers of this tradition believe that sorcery, magic, and evil spirits can negatively affect them in their daily lives. | Supernatural/ magico/ religious tradition |
| Identify the tradition not accurately linked with a cure: | Holistic tradition |
| Holistic approaches to the cause of illness assume: | There are natural laws that govern everything and every person in the universe |
| The scientific/biomedical approach to health: | Uses and evidence- based approach that relies on procedures such as laboratory tests to verify the presence and diagnosis of disease. |
| The dominant form of health care treatment in the U.S. is: | Scientific/ biomedical treatment |
| What are some of the reasons a hospital or other medical facility might employ interpreters? | Legal, quality of care, financial reasons |
| Which of the following guidelines regarding medical interpreters were recommended by the authors? | Decode and provide meaning, dialect knowledge, health care trained, translation/interpretation time, same- gender. |
| In order for health care provides to understand and appreciate other belief systems: | Knowing own culture, diverse health care belief knowledge. |
| All of the following reflect cross-cultural questions recommended for medical interviews except: | Can you cause the illness in others? |
| Cultural diversity affects individual beliefs about death and dying, which can cause problems between providers and families about: | Diagnosis and prognosis |
| Social interaction is neither arbitrary nor disorderly, but is patterned by interaction rituals that specify normative ways of speaking and behaving in a specific social contexts. | True |
| In North America, people tend to treat others with informality and directness. | True |
| The student-teacher relationship is very formal in Japan | True |
| Mexican's rarely use honorific titles. | False |
| Cultures such as Germany and Israel view assertiveness as a deficit. | False |
| Hierarchical societies place a significant emphasis on status and rank. | True |
| The importance of national borders has diminished in an era characterized by international joint ventures, mergers, licensing agreements, foreign capital investment, and offshore production. | True |
| The nature of business cultures across the world make confusion, misunderstandings, and failures less likely. | False |
| An unsolicited call or letter is usually quite effective when making initial contacts with the Chinese. | False |
| Although English may be the international language of business, learning key phrases can be helpful. | True |
| In India, the use of first names in addressing someone should be avoided. | True |
| Brazilians are generally more low-context than eastern and middle eastern cultures, but higher context than the U.S. and northern European nations | True |
| Chinese tend to think in terms of role fulfillment where employees are given a job role or title to fulfill, though they are not necessarily expected to perform the job. | False |
| Power relationships have little impact on Chinese social interactions, especially in the business context. | False |
| The Indian economy is sometimes compared to an elephant because its not capable of running swiftly as some smaller tiger like Asian economies but enjoys the advantage of being stable and less affected by upsets and disturbances. | True |
| Negotiating with Brazilians should emphasize details and particulars rather than universal ideas | True |
| For the Chinese, a contract is a rigid agreement to which parties are expected to adhere precisely to the various provisions. | False |
| Indians conduct business at an extremely fast pace so anyone engaging in negotiations must be prepared to make decisions quickly. | False |
| A nation writes its history in the image of its ideal. | True |
| The subtle ethnocentrism which reinforces a cultures values beliefs and prejudices is a uniquely American phenomenon. | False |
| Even in todays society, some classrooms seem to be focusing on the differences and difficulties involved in multicultural education rather than embracing these differences. | True |
| Cognitive abilities are rooted in the patterns of a society. | True |
| Many traditional native Hawaiians believe that thinking comes from the intestines, the "gut" that links the heart and the mind. | True |
| Low context, highly industrialized, and individualistic societies such as the U.S. are predominantly field dependent. | False |
| The trial and error approach to learning is commonly preferred in all cultures. | False |
| A person's native language had deep significance because it is the seed of identity that blossoms as children grow. | True |
| Self-efficacy stems from lifelong experiences resulting in beliefs and perceptions affecting how people see themselves individually and collectively. | True |
| Empathy is the inability to experience or express emotion. | False |
| Although there is a tendency to respond more to the content of what others say rather than the feelings that are expressing, the multicultural teacher needs to attend to both. | True |
| Self-questioning is a good strategy for interacting in a multicultural classroom. It involves teachers asking themselves questions about how students will respond to the assignment. | True |
| Immigrants who may have limited language skills and may come from cultures with very different health care practices may be especially confused by the practices within the U.S. health care system. | True |
| Culture has little to do with the meanings we attach to illness and health. | False |
| In the supernatural/magico/religious tradition, people may believe that illness is a sign of weakness, a punishment for evildoing, or retribution for shameful behavior. | True |
| In the supernatural/magico/religious tradition seeks to treat illness by achieving a positive association between the patient and the relevant spirits, deities, and so forth. | True |
| Holistic health is based on the principle that a whole is made up of interdependent parts: physical, mental, emotional, and spiritual. | True |
| A holistic world view results in a uniform approach to understanding the causes of illness. | False |
| Acupuncture is an example of complementary alternative medicine, a combination of the scientific/biomedical and supernatural/magico/religious tradition. | True |
| According to the scientific/biomedical tradition, life is controlled by a series of physical and biochemical processes that can be studied and manipulates by humans. | True |
| When using medical interpreters, it is preferable to select one who is the same gender as the patient | True |
| The Chinese put a great deal of emphasis on patient autonomy and a patients right to know | False |
Created by:
amoreno112