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Unit 6 Matching

BCV Pre-Int act.3

Try to make sure customers stay with your company. Encourage customer loyalty.
Design a service suitable for each person. Offer a personalized service.
Ask customers questions. Conduct surveys.
Provide the service people want. Meet the needs of the customers.
Make sure you take the goods to the customer on time. Keep to your delivery dates.
Solve problems. Deal with complaints.
Make a customer use you again. Get repeat business.
Created by: Hanhan3482
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