Save
Upgrade to remove ads
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Flawless Consulting

Chapters 4-6

QuestionAnswer
What is written to clarify the understanding with the line manager before the project begins Contract
Legal contracts contain two basic elements that apply to consulting relationships – ____ ____ and valid consideration Mutual Consent
This element of contracting identifies the organizational improvements you expect if your consultation is successful. This is your best guess on the benefits the client can expect. Objectives of the Project
This element of contracting includes the starting time, any intermediate mileposts, and the competition date Time Schedule
T/F: The following is a group rule for contracting: You don't always get what you want. And you'll still keep breathing. You will still survive; you will still have more clients in the future. True
No goals, desire, or willingness to work is known as _________ Low Motivation
If the client has low energy for the project, the first choice is to consider Just not doing it
When an agency/person agrees to do a project they don't want to do, it usually means that they were ______ to say yes. Coerced
Suggest that the client go back to the person exerting the pressure and _______ whether the project has to be done. Renegotiate
The client both wants you on the project and at the same time wishes you to be more distant, your role definition with the client becomes subject to the process of __________ Ceaseless Negotiation
Two phases of dealing with being stuck Knowing, and Doing something about it
T/F: If a client says, "We want to discuss with other people about alternate approaches to this issue and get back to you:, It's code for " I wouldn't let your group get near my agency" True
T/F; A client wants personal advice and support from their consultant True
T/F; Putting what the consultant wants from the client in words makes a project successful and is necessary True
Do good consultants have to have charisma?? No
Created by: katherine.earll
 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards