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Habit4:Think win-win

Exploring ways of balancing courage with consideration;making emotional deposits

QuestionAnswer
How do you build effective relationships with people? By working for their benefit as well as your own.
Which takes more courage and consideration, win-win or no deal? Neither, they both take high courage and consideration.
What does making emotional deposits in other peoples bank accounts do? This makes it easier to build new or stronger friendships.
What is an EBA? Emotional Bank Account
Is it better to have low courage and high consideration, or high courage with low consideration? the ladder, because having low courage gets you stepped on which ultimately gets you nowhere.
How can you find out what are emotional deposits and withdrawals in a relationship? Pay attention to their reaction of the deposits you invest in them and look for feedback.
Are small acts of kindness an example of an emotional deposit? Yes
Are promises important to the EBA? yes, people who break promises are making a withdrawal from their EBA with that person.
Is setting clear expectations a good investment into the EBA? yes
Are learning to forgive and apologize considered a withdrawal from the EBA? No
Created by: jtberry
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