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Psychology
NHA CCMA
| Question | Answer |
|---|---|
| A MA is discussing dietary concerns with a client who has heart disease. The patient states " I haven't been as careful about salt and fats as I should be, but I have been exercising more than usual" what mechanism is this patient using? | Compensation |
| The patient is a young adult, he states he has found a partner he loves but cannot seem to make a commitment to their relationship. What development crisis is this patient experiencing? | Intimacy VS isolation |
| The MA is taking with the parents of a 1-year infant about developmental achievements. According to the infant's development stage and lack of achievements in the stage, what can be a negative outcome? | Suspiciousness |
| A patient walks into the office with difficulty as a result of nerve damage on one side of their body. What should the MA say to the patient? | How can I make you more comfortable while you wait? |
| The MA is observing a patient who is undergoing the Mini-Mental state examination. To test the patient's ability to perform tasks in the area of language, the examiner may ask the patient to do what? | Copy a geometric design |
| While the MA is collecting initial data for an older adult patient. What could suggest the patient needs a metal status evaluation? | The patient repeatedly asking the same question |
| What defense mechanism is characterized by a patient externalization a guilt, blame, or responsibility? | Projection |
| A MA is taking with an older patient who expresses frustration about having looked forward to retirement but finds themselves with "too much time on their hands". What developmental tasks is appropriate for this age group? | Having a sense of self-worth |
| A 5-year begun sucking her thumb, something that they have not done since a baby, what defense mechanism does this identify with? | Regression |
| A patient states that they are having serious problems at work and feels stress to the the point they can not focus at work or at home. Based on the patients anxiety level what can we expect? | Rapid respirations |
| A patient who uses a wheelchair arrives at the office visibly upset. What should the MA use to establish positive therapeutic communication with the patient? | Face the patient at eye level |
| A patient who lost their bother to heart disease 1 month ago, tells the MA that they blame themselves because they could have persuaded their brother to take better care of himself. What stage of grief does this fall in? | Depression |
| The MA is taking with a patient who just learned that she had advanced breast cancer. The patient states that "it is just and infection. I am to young to have cancer". What action should the medical assistant take? | Reinforce education about the patients disease process |
| According to Erikson's psychosocial theory, and adolescent experiences which of the following stages? | Identity vs Role confusion |
| A MA is preparing a patient for the Mini-Mental state examination. The examiner names three objects and asks the patient to repeat them. By doing so, the examiner is asking to perform the task for what area? | Registration |
| Advance Directives | A document that communicates a patient's specific wishes for the end-of-life care should the patient become unable to do so |
| Autonomy | The right to make one's own personal decisions, even when those decisions might not be in that person's own best interest |
| Braille | A system of writing for blind people that uses raised dots to represent letters of the alphabet |
| Dementia | A progressive mental disorder characterized by decline of mental functioning and impairment of memory, judgement, and impulse control |
| Durable Power of attorney of health care | A document in which patients designate someone to make health care decisions of them if they are unable to do themselves |
| Ego | A part of the mind that senses and adapts to reality |
| Empathy | Displaying conveyance of an objective awareness and understanding of the feelings, emotions, and behavior of patients, including trying to envision what it must be like to be in their situation |
| Generativity | The concern of establishing and guiding the next generation that stems from a sense of optimism about humanity |
| Guilt | The remorseful awareness of having done something wrong |
| Hospice | A service that provides care in a variety of setting for patients who have terminal illnesses that are not expected to live longer than 6 months |
| Industry | Competence in performing tasks |
| Inferiority | A personal feeling or sense of being inadequate |
| Initiative | The ability and tendency to start an action |
| Integrity | The state of being whole, honest, or fair |
| Objective | Referring to data or information the observer can see, measure, or otherwise detect |
| Physiological | Referring to the body and its functions |
| Psychiatrist | A physician with additional medical training and experience in diagnosis, prevention, and treatment of mental disorders |
| Psychiatry | The branch or medicine that deals with the causes, prevention, and treatment of emotional and mental disorders |
| Psychologist | A person who specializes in the study of the structure and function of the brain and related mental processes |
| Psychology | The study of behavior and of the functions and processes of the mind |
| Psychosocial | Referring to the relationship between and interplay of the mental health and interpersonal relations |
| Self-consciousness | A feeling or anxiety or constant awareness of others perception of oneself |
| Stagnation | The result of stopping progression or forward movement |
| Therapeutic Communication | The purposeful use of verbal and nonverbal actions and interaction to build and maintain helping relationships with patients and families |
| Ultraviolet | A type of radiation the sun produces |
| Denial | Stage of grief cycle in which the grieving person cannot or will not believe that the loss is happening or has happened |
| Anger | Stage of grief cycle in which the grieving person might aim feelings of hostility at others |
| Bargaining | Stage of grief cycle in which the grieving person attempt to avoid the loss by making some kind of deal |
| Depression | Stage of grief cycle in which the reality of the situation takes hold, and the grieving person feels sad, lonely, and helpless |
| Acceptance | Stage of grief cycle in which the grieving person comes to terms with the loss and starts making plans for moving on with life despite the loss of impeding loss |
| Apathy | Indifference; a lack of interest, feelin, concern, or emotion |
| Compensation | A method of balancing a failure or inadequacy with an accomplishment |
| Conversion | Transformation of an anxiety into a physical symptoms that has no cause |
| Denial | Avoidance of unpleasant or anxiety-provoking situations or ideas by rejecting them or ignoring their existence |
| Displacement | A redirection of emotions away from its original subject or object onto a another less threatening subject or object |
| Dissociation | A disconnection of emotional importance from ideas or events and compartmentalizing those emotions in different parts of awareness |
| Identification | The attribution of characteristics of someone else to oneself or the imitation of another |
| Intellectualization | Analysis of a situation with facts and not emotions |
| Introjection | Adoption of the thought or feelings of others |
| Physical avoidance | Keeping away from any person, place, or object that evokes memories of something unpleasant |
| Projection | The transference of a person's unpleasant ideas and emotions onto someone or something else |
| Renationalization | An explanation that makes something negative or unacceptable seem justifiable or acceptable |
| Reaction formation | Belief in and expression of the opposite of one's true feelings |
| Regression | The reversion to an earlier, more childlike, developmental behavior |
| Repression | The elimination of unpleasant emotions, desires, or problems from the conscious mind |
| Sarcasm | The use of words that have the opposite meaning, especially to be funny, insulting, or irritating |
| Sublimation | Rechanneling unacceptable urges or drives into something constructive or acceptable |
| Suppression | Voluntary blocking of an unpleasant experience from one's awareness |
| Undoing | Cancelling out an unacceptable behavior with a symbolic gesture |
| Verbal Aggression | A verbal attack on a person without addressing the original intent of the conversation |