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Chapter 1

QuestionAnswer
Which problems are most frequently at the root of relational breakups? Communication
Which is the best definition of communication? Using messages to generate meanings
In today's high-tech workplace, oral and written communication skills aren't as important as they once were. False
Explaining to an Amazon customer service representative why you should be refunded for the coffee table you bought online addresses which type of needs? Practical
You are confident that you are an attractive person. How do you know this? Your interactions with others leave you with this impression.
The number of people interacting is one way to identify communication as interpersonal. What is the other? The quality of the interaction
Competent communication is the ability to achieve goals in a manner that is both __________ and appropriate. effective
In highly interpersonal communication exchanges, the fate of the partners is connected. True
You note with concern the interviewer's frown as you explain why you left your last job. This scenario demonstrates which principle of communication? Communication is transactional.
The first communication models characterized communication as a __________ process. linear and one-way
Psychologists have concluded that solitary confinement is a form of torture. True
Which is the best metaphor for qualitatively interpersonal communication? Rich food
The first communication models characterized communication as a __________ process. linear and one-way
Each of us enters the world with a strong sense of identity. False
Mediated channels have greater appeal for sending negative messages. True
The communication term "environment" is also called __________. context
You disclose your political views in rewarding discussions with close friends, but when you share these opinions with your neighbors, arguments ensue. Which principle of communication does this contrast illustrate? There's no single "ideal" or "effective" way to communicate.
A type of communication that is competent in one setting will be competent in another. False
A headache that hampers your ability to listen actively to another constitutes which kind of noise? Physiological
In highly interpersonal communication exchanges, the fate of the partners is connected. True
Created by: Brittaaany
 

 



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