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CH 8, 10, 11
| Question | Answer |
|---|---|
| The body of the letter should______. | begin two lines below the subject line. |
| A summary of the reason a patient entered the hospital, the care the patient received in the hospital, and the outcome of the hospitalization is found in the __________. | hospital discharge summary. |
| The appropriate position for the signature block is ________. | aligned with the complimentary closing. |
| Which of the following technologies has the potential of eliminating the need for transcribing provider's notes | speech recognition technology. |
| The type of documentation that provides an orderly series of steps for dealing with any medical case is_____. | SOAP |
| Important information about a patient's medical history and present condition is found in the______. | patient's health record. |
| In general writing, use numerals when the number is_______ or greater. | 11 |
| The appropriate way to delete information on a medical record is to______. | draw a line through the original information so it is still legible. |
| Incidental supplies are_____. | needed in the office but do not threaten the efficiency of the office. |
| Most supplies on the medical office can be classified as administrative, clinical or______. | general |
| which of the following is the correct dateline for a business letter? | August 20, 2015 |
| An example of an expendable items is a(n)________. | prescription pad |
| Envelopes that have a transparent windows are used for______. | invoices and statements. |
| "Net30" on a payment invoices means__________. | you have 30 days in which to pay the order in full. |
| Which type of office machine scans each page of a document, translates the information into electronic impulses, and transmits the impulse over the telephone line to another machine where they are converted into an exact copy of the original document. | Facsimile machine**** |
| administrative supplies are generally stored_____. | behind adjacent to the reception area |
| information is stored permanently on the _____ for later retrieval. | Hard disk drive. |
| The provider's name and address that are printed at the top of formal business stationary is called_______. | letterhead. |
| How many spaces should be left above the signature block to allow for the signature. | three to four |
| Objective or external factors that can be seen or felt by the practitioner or measured by an instrument are called ______. | signs |
| The complimentary closing is_______. | places two lines below the last line of the body. |
| The steps in processing mal involve sorting, recording, annotating, and________. | distributing |
| The responsibility for organizing most office supplies often lies with the _______. | medical assistant |
| Subjective or internal conditions felt by the patient are______. | symptoms. |
| All information should be entered in the record at the time of a patient's visit, not days, weeks or months later, this is called_____. | due course |
| A medical record received from another health provider should be______. | entered into the patient's chart |
| The impression or pattern that can be seen when paper is held up to the light is called a _____. | watermark |
| The right to sign a release-of-records form for a child when the parents are divorced belongs to_______. | either the mother or the father. |
| Recording information in the medical record is called______. | documentation |
| An example of a periodic supply is______. | appointment books |
| Interoffice memos are used to_______. | facilitate informal written communication within an office. |
| Durable items are_______. | used indefinitely. |
| When should you record exam and test results? | as soon as they are available. |
| Notations inside information such as the number of enclosures that are included with the letter and_____. | the names of other people who will receive copies of the letter. |
| Periodic supplies need to be reordered______. | occasionally |
| After checking the expiration dates on supplies______. | store the supplies with the latest expiration dates in the back. |
| The letter writer's initials followed by a colon or slash and the typist's initials constitutes the _________. | identification line. |
| Protection against spammers is provided by_______. | antivirus software. |
| Comparison pricing, ordering and establishing and maintaining relationships with vendors is the responsibility of the ____. | medical assistant |
| What is the first thing that should be done when a shipment of supplies arrives at the medical office? | check the shipment against the order form and packing slip. |
| Which of the following is appropriate when correcting a medical record. | place a note near the correction stating why it was made. |
| A purchase order is______. | a form that authorizes a purchase for the practice. |
| What color is used by some facilities to ensure handwritten records are the original versus a copy? | blue |
| An effective way to prevent an unanticipated shortage of supply item is to_______. | request that workers finish one container before opening a new one. |
| Information such as laboratory results that are required quickly are commonly sent to the medical facility by which method? | fax |
| Proofreading involves checking a document for spelling and format errors, as well as checking the documents for_____. | grammatical errors. |
| Ordering supplies ahead of schedule ______. | is important when there is a large demand for a product. |
| Vital supplies are items that______. | are absolutely necessary for smooth running of the medical office. |
| A current trend in printers is the____. | "all-in-one-printer" |
| General guidelines for business letters include____. | one-inch margins on the left and right of 8 1/2 inch-wide paper |
Created by:
sab_dominguez