Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
SCC Advanced
SCC Advanced questions for experienced Dispatchers
| Question | Answer |
|---|---|
| In what section of OnGuard can you find the Bollard or gate lock down group for immediate closure of those devices? | Device Groups |
| In the system status tree, where can you mask alarms. | In the Mask Group for the specific room or area you want to mask or disarm. Or, under the Intrusion device for the Room |
| Under what resources will you find the state frequencies? | APX Resources 1 thru 5 |
| What is the Gate number for the ENC Gate | SP 12 |
| When receiving a "No record found" response in NCIC for a plate check, what should you run next? | VIN Bonus: If that doesn't work, run a Master Records check thru DMW with an AM message |
| LPR stands for what? | License Plate Recognition |
| What does IOC stand for? | Integrated Operations Center |
| IOC needs to be notified of a missing patient. TRUE/FALSE | TRUE |
| Before issuing a restricted key, or providing an unlock what do we need to determine from the requester? | Reason, Permission, and if they have requested the service chief or designee to unlock it. |
| What NCIC mask should you use on all traffic stops? | They Query Vehicle (QV) mask, for both the plates and driver. |
| Within the System Status Tree in OnGuard, what drop down section can you disarm (mask) an intrusion alarm? | The Mask Group drop down within the building drop down for the room you want to disarm. |
| Agencies that enter records in CCIC/NCIC are responsible for their: | Accuracy, completeness and timeliness |
| Serious errors in CCIC/NCIC records, if ignored, may result in cancellation of the records. TRUE/FALSE | TRUE |
| Before taking action on an NCIC record you must confirm the hit by contacting the record holder to confirm the validity of the record. TRUE/FALSE | TRUE |
| While querying CCIC/NCIC in support of an investigation, you find out that your neighbor has a prior conviction for embezzlement. You feel compelled to tell your spouse. This is Lawful? YES/NO | NO -This is a violation of state and federal law. |
| What are three basic components of Active Listening? | Hearing, Interpreting, Assigning meaning |
| Active listening is a communication technique that requires the listener to __________________ what he/she hears to the speaker | Feed back what you hear to the speaker by way of restating and paraphrasing what you heard. |
| What does C.Y.M.B.A.L.S. stand for? | Color, Year, Body Type, Additional Info, License Plate, State of License |
| What VA service is responsible for maintaining the VA transit authority Program (Bus pass)? | HRMS (Human Resources Management Service. |
| Unless otherwise posted, what is the speed limit on RMR VAMC property? | 10 MPH |
| Motorcycles may park within yellow striped no parking zones provided there is what? | Ample room exists and they are in no way creating a safety hazard, Impeding traffic or obstructing access to adjacent vehicle or spaces. |
| Why is plugging in an electrical vehicle prohibited? | It is considered theft and the cords may create a safety hazard. |
| A missing child is announced as what kind of Code? | Code Adam |
| Per policy, any child under the age of 13 is considered "At Risk" TRUE/FALSE | True: The federal Missing Child Assistance Act established this age due to those in this age group have not established independence from parental control. |
| A Preliminary search is an immediate search of where? | The area the child was last seen. |
| Upon an Active Threat response, Dispatch will notify what agencies via Radio? | Aurora Police, CUPD |
| Besides noting where an active shoot is what else do we need to know about the person location. | Direction of travel. |
| If a process server has legal documents that pertain to a request for records, the dispatcher will direct them to ___________? | Release of information office, or after hours will be escorted to the AOD for action. |
| If a process server has legal documents for an inpatient, the dispatcher will contact who? | The charge nurse of that clinic. If they can't be reached, the nursing supervisor will suffice. |
| What two questions are authorized to be asked in reference to service animal complaints. | Is this a service animal? What task or service does the animal perform. |
| Are emotion support animals authorized on VA property? YES/NO | NO |
| In the event a unit or ward begins to fill with smoke/flames, the patients are to be moved ______ thru smoke barriers doors to a safe area | Horizontally, meaning same floor, different location. |
| when evacuating patients, If possible, more than one WHAT should be used in order to prevent congestion at any one point | evacuation route |
| If a fire pull station alarms on the fire panel, what two locations do we need to provide to the officers/Fire | The actual fire location if possible - but be cognizant that we may only have the pull station location - advise officers of that. |
| On a Voluntary Witness Statement, all deletion and corrections should be _______ by the person making the statement. | Initialed |
| If a patient is unable to write or type due to disability, you may write it for them. TRUE/FALSE | TRUE |
| Tornado Warning means what has happened? | That a tornado has been cited or confirmed as touching down somewhere near the medical center or traveling in its general direction. |
| What are the Normal business hours of OS&LE, E.S.T? | Monday thru Friday 0730-1700 EST / Bonus: 0530-1500 Central |
| Under what section of OnGuard can you find the lock down control boards | Device Groups |
| What is the Little Pink feet Icon on OnGuard do? | Trace |
Created by:
bgatto