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Customer Service
Lesson 8
| Term | Definition |
|---|---|
| Toll-free | without any cost |
| Imperative | very important |
| Ancillary | extra, additional |
| Ideal | perfect |
| Accompany | to go with |
| Satisfaction | happiness |
| Expectation | a belief that someone should behave or act in a certain way |
| Automated | operated by a machine |
| Get through | to reach a destination or person |
| Representative | someone who is authorized to deal on behalf of a company |