Question 1

Organizational innovation

Accepted Answer

is the successful
implementation of creative ideas in an organization.

Question 2

Creativity

Accepted Answer

the production of novel and useful ideas.

Question 3

Technology cycle

Accepted Answer

a cycle that begins with the birth of a new
technology and ends when that technology reaches its limits and is replaced by a newer, substantially better technology.

Question 4

S-curve pattern of innovation

Accepted Answer

a pattern of technological
innovation characterized by slow initial progress, then rapid progress,and then slow progress again as a technology matures and reaches its limits.

Question 5

innovation
streams

Accepted Answer

patterns of innovation over time that can
create sustainable competitive advantage

Question 6

technological
discontinuity

Accepted Answer

which a scientific advance or a unique
combination of existing technologies creates a significant
breakthrough in perfornmance or function.

Question 7

discontinuous change

Accepted Answer

Technological discontinuities are followed by discontinuous change, which is characterized by technological substitution
and design competition.

Question 8

Technological substitution

Accepted Answer

occurs when customers then purchase new technologies to replace older technology

Question 9

design competition

Accepted Answer

in which the old technology and several different new technologies compete to establish a
new technological standard or dominant design

Question 10

dominant design

Accepted Answer

a new technological design or process that
becomes the accepted market standard.

Question 11

technological lockout

Accepted Answer

which occurs when a new dominant design (i.e., a significantly better technology) prevents a company from competitively selling its products or makes it difficult to do so.

Question 12

incremental change

Accepted Answer

a phase during ·which companies innovate by lowering costs and improving the performance of the dominant design

Question 13

creative work environments

Accepted Answer

·workers perceive that creative thoughts and ideas are welcomed and valued.

Question 14

Flow

Accepted Answer

psychological state of effortlessness in which you become completely absorbed in what you're doing and time seems to fly to achieve a balance between skills and task challenge

Question 15

Freedom

Accepted Answer

having autonomy over one's day to- day work and a sense of ownership and control over one's ideas

Question 16

experiential approach to innovation

Accepted Answer

assumes that innovation is occurring within a highly uncertain
environment and that the key to fast product innovation is to use intuition, flexible options, and hands-on experience to reduce uncertainty and accelerate learning and understanding.

Question 17

design iteration

Accepted Answer

cycle of repetition in which a company tests a prototype
of a new product or service, improves on the design,
and then builds and tests the improved product or service
prototype

Question 18

product prototype

Accepted Answer

full-scale working model that is being tested for design, function,
and reliability.

Question 19

Testing

Accepted Answer

systematic comparison of different
product designs or design iterations

Question 20

Milestones

Accepted Answer

formal project review points used to assess progress and performance.

Question 21

Multifunctional teams

Accepted Answer

work teams composed of people from different departments;  accelerate learning and understanding by mixing and integrating technical, marketing, and manufacturing activities.

Question 22

Powerful leaders

Accepted Answer

provide the vision, discipline, and motivation to keep the innovation process focused, on time, and on target able to get resources

Question 23

compression approach to innovation

Accepted Answer

assumes that innovation is a predictable process, that incremental innovation can be planned using a series of steps, and that compressing the time it takes to complete those steps can speed up innovation.

Question 24

generational change

Accepted Answer

Most planning for incremental innovation is based on which occurs when incremental improvements are made to a dominant technological design such that the improved version of the technology is fully backward compatible with the older version

Question 25

Organizational decline

Accepted Answer

occurs when companies don't anticipate, recognize, neutralize, or adapt to the internal or external pressures that threaten their survival

Question 26

Unfreezing

Accepted Answer

getting the people affected by change to believe that change is needed.

Question 27

change intervention

Accepted Answer

workers and managers change their behaviour and work practices

Question 28

Refreezing

Accepted Answer

involves supporting and reinforcing the new changes so that they stick

Question 29

errors during freezing phase

Accepted Answer

not establishing a great enough sense of urgency and not creating a powerful enough coalition

Question 30

errors in change phase

Accepted Answer

lacking of vision, undercommunicating the vision, not removing obstacle to the new vision and not systematically planning for and creating short term wins.

Question 31

errors in freezing phase

Accepted Answer

declaring victory too soon  and not anchoring changes in the corporations culture

Question 32

Results-driven change

Accepted Answer

emphasizes quickly measuring and improving results

Question 33

general electric workout

Accepted Answer

a three-day meeting in which managers and employees from different levels and parts of an organization quickly generate and act on solutions to specific business problems.

Question 34

Organizational development

Accepted Answer

philosophy and collection of planned change interventions designed to improve an organization's long-term health and performance.

Question	Answer
Organizational innovation	is the successful implementation of creative ideas in an organization.
Creativity	the production of novel and useful ideas.
Technology cycle	a cycle that begins with the birth of a new technology and ends when that technology reaches its limits and is replaced by a newer, substantially better technology.
S-curve pattern of innovation	a pattern of technological innovation characterized by slow initial progress, then rapid progress,and then slow progress again as a technology matures and reaches its limits.
innovation streams	patterns of innovation over time that can create sustainable competitive advantage
technological discontinuity	which a scientific advance or a unique combination of existing technologies creates a significant breakthrough in perfornmance or function.
discontinuous change	Technological discontinuities are followed by discontinuous change, which is characterized by technological substitution and design competition.
Technological substitution	occurs when customers then purchase new technologies to replace older technology
design competition	in which the old technology and several different new technologies compete to establish a new technological standard or dominant design
dominant design	a new technological design or process that becomes the accepted market standard.
technological lockout	which occurs when a new dominant design (i.e., a significantly better technology) prevents a company from competitively selling its products or makes it difficult to do so.
incremental change	a phase during ·which companies innovate by lowering costs and improving the performance of the dominant design
creative work environments	·workers perceive that creative thoughts and ideas are welcomed and valued.
Flow	psychological state of effortlessness in which you become completely absorbed in what you're doing and time seems to fly to achieve a balance between skills and task challenge
Freedom	having autonomy over one's day to- day work and a sense of ownership and control over one's ideas
experiential approach to innovation	assumes that innovation is occurring within a highly uncertain environment and that the key to fast product innovation is to use intuition, flexible options, and hands-on experience to reduce uncertainty and accelerate learning and understanding.
design iteration	cycle of repetition in which a company tests a prototype of a new product or service, improves on the design, and then builds and tests the improved product or service prototype
product prototype	full-scale working model that is being tested for design, function, and reliability.
Testing	systematic comparison of different product designs or design iterations
Milestones	formal project review points used to assess progress and performance.
Multifunctional teams	work teams composed of people from different departments; accelerate learning and understanding by mixing and integrating technical, marketing, and manufacturing activities.
Powerful leaders	provide the vision, discipline, and motivation to keep the innovation process focused, on time, and on target able to get resources
compression approach to innovation	assumes that innovation is a predictable process, that incremental innovation can be planned using a series of steps, and that compressing the time it takes to complete those steps can speed up innovation.
generational change	Most planning for incremental innovation is based on which occurs when incremental improvements are made to a dominant technological design such that the improved version of the technology is fully backward compatible with the older version
Organizational decline	occurs when companies don't anticipate, recognize, neutralize, or adapt to the internal or external pressures that threaten their survival
Unfreezing	getting the people affected by change to believe that change is needed.
change intervention	workers and managers change their behaviour and work practices
Refreezing	involves supporting and reinforcing the new changes so that they stick
errors during freezing phase	not establishing a great enough sense of urgency and not creating a powerful enough coalition
errors in change phase	lacking of vision, undercommunicating the vision, not removing obstacle to the new vision and not systematically planning for and creating short term wins.
errors in freezing phase	declaring victory too soon and not anchoring changes in the corporations culture
Results-driven change	emphasizes quickly measuring and improving results
general electric workout	a three-day meeting in which managers and employees from different levels and parts of an organization quickly generate and act on solutions to specific business problems.
Organizational development	philosophy and collection of planned change interventions designed to improve an organization's long-term health and performance.

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