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Vocab. of Chap. 4
Key Terms
Term | Definition |
---|---|
Critical Listening | A process that involves both listening for information and evaluating information |
Empathy | The ability to put oneself into another's place; to understand what and why a person feels, believes, or acts in a certain way. |
Hearing | The sense through which sound is received; a passive physical process. |
Listening | Concentrating on a sound, interpreting, and reacting to it. It is a mental process that requires active participation by a receiver. |
Precision | Exactness; the ability to distinguish clearly. |
Retention | The ability to remember and recall information. |
Selective listening | Listening so as to block out what one doesn't want to hear. |