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Conversaciones telefonicas

Hola...... Soy...... Hello/ Good morning/ Good afternoon. This is John Brown speaking
Podria hablar con..... por favor Could I speak to.... please?
Te estoy llamando desde..... I´m calling you from...
Te estoy llamando en nombre de.... I´m calling on behalf of Mr.....
Soy X X speaking
Puedo ayudarle Can I help you?
Quien llama Who´s speaking?
De donde llama Where are you calling from?
Esta seguro que tiene el numero correcto Are you sure you have the right number/ name?
¿Podria esperar un momenro por favor? Could you hold on please?
Un momento, por favor Just a moment, please
Gracias por esperar Thank you for holding
..... le pongo I´ll put you throught
Me temo esta ocupado. Podría llamar mas tarde I´m afraid the line´s engaged. Could you call back later?
Me temo esta en una reunión en este momento I´m afraid he´s in a meting at the moment
Lo siento. Esta fuera de la oficina hoy / no esta en este momento I´m sorry. He´s out of the office today./ He isn´t in at the moment
Me temo que no hay ningun Mr.... aqui I´m afraid we don´t have a Mr/ Mrs/ Ms/ Miss.... here
Lo siento. Tiene un numero equivocado Sorry. I´m afraid you´ve got the wrong number.
Hay mala señal/ cobertura The line is very bad
Me temo que no lo he oído I´m afraid I can´t hear ypu
¿Podría hablar mas alto por favor? Could you speak up please?
¿Podría repetirlo por favor? Could you repeat that please?
¿Podría dejarle un mensaje? Could you give him/her a message?
Podría pedirle que me llamara Could you ask him/her to call me back?
¿Quiere dejar un mensaje? Would you like to leave a message?
Podría darme su nombre.... Could you give me your name/ number please?
Podría deletrearme eso... Could you spell that please?
Mala señal Bad line
Interlocutor Caller
Cobro revertido Collect call
Guía telefónica Directory
Información telefónica Directory enquiry
Telefonista Switchboard operator
Volver a llamar To call / ring back
Cortar To cut off
Marcar To dial
Colgar To hang up
Esperar To hold ( on)
Descolgar To pick up
Pasar la llamada To put throught
Pasar / conectar la llamada To tranfer call
Created by: carlapadron



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