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CPCU 520 Chapter 3
CPCU 520 Chapter 3 Insurance Marketing and Distribution
| Term | Definition |
|---|---|
| Focus group | a small group of customers or potential customers brought together to provide opinions about a specific product, service, need or other issue |
| Predictive analytics | statistical and analytical techniques used to develop models that predict future events or behaviors |
| Market segmentation | the process of identifying and dividing the groups within a market that share needs and characteristics and that will respond similarly to a marketing action. |
| Target marketing | focus marketing efforts on a specific group of buyers who are a subset of a larger market |
| Niche marketing | a type of marketing that focuses on specific types of buyers who are a subset of a larger market |
| Distribution system | the necessary people and physical facilities to support the sale of insurance products and services |
| Agency expiration list | the record of an insurance agency's present policyholders and the dates their policies expire |
| Countersignature laws | laws that require all policies covering subjects of insurance within a state to be signed by a resident producer licensed in that state |
| Managing general agent (MGA) | an authorized agent of the primary insurer that manages all or part of the primary insurer's insurance activities, usually in a specific geographic area |
| Affinity marketing | a type of group marketing that targets various groups based on profession, association, interests, hobbies and attitudes |
| Cold canvass | contacting a prospect without an appointment. |