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Chapter 01
| Term | Definition |
|---|---|
| channel | Medium through which a message passes from sender to receiver. |
| cognitive complexity | The ability to construct a variety of frameworks for viewing an issue. |
| communication competence | Ability to maintain a relationship on terms acceptable to all parties. |
| communication | The process of creating meaning through symbolic interaction. |
| decoding | The process in which a receiver attaches meaning to a message. |
| disinhibition | The tendency to transmit messages without considering their consequences. |
| dyadic communication | Two-person communication. |
| encoding | The process of putting thoughts into symbols, most commonly words. |
| environment | Both the physical setting in which communication occurs and the personal perspectives of the parties involved. |
| feedback | The discernible response of a receiver to a sender’s message. |
| flaming | Sending angry and/or insulting emails, text messages, and posts. |
| intrapersonal communication | Communication that occurs within a single person. |
| linear communication model | A characterization of communication as a one-way event in which a message flows from sender to receiver. |
| mass communication | The transmission of messages to large, usually widespread audiences via broadcast (such as radio and television), print (such as newspapers, and books), multimedia (such as DVD), online, and via other forms of media such as recordings and movies. |
| mediated communication | Communication sent via a medium other than face-to-face interaction, e.g., telephone, email, instant messaging. Can be both mass and personal. |
| message | A sender’s planned and unplanned words and nonverbal behaviors. |
| noise | External, physiological, and psychological distractions that interfere with the accurate transmission and reception of a message. |
| organizational communication | Communication that occurs within a structured collection of people in order to meet a need or pursue a goal. |
| public communication | Communication that occurs when a group becomes too large for all members to contribute. It is characterized by an unequal amount of speaking and by limited verbal feedback. |
| receiver | One who notices and attends to a message. |
| self-monitoring | The process of paying close attention to one’s own behavior and using these observations to shape the way one behaves |
| sender | The originator of a message. |
| small group communication | Communication within a group of a size such that every member can participate actively with the other members. |
| social media | Digital communication channels used primarily for personal reasons, often to reach small groups of receivers. |
| symbol | An arbitrary sign used to represent a thing, person, idea, event, or relationship in ways that make communication possible. |
| transactional communication model | A characterization of communication as the simultaneous sending and receiving of messages in an ongoing, irreversible process. |
| Web 2.0 | A term used to describe how the Internet has evolved from a one-way medium into a combination of mass and interpersonal communication. |