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Burger Bowl
History
Question | Answer |
---|---|
What is the bugle award for? | It is the award given every period to the Store Manager that is the most burgers up vs. the prior year |
What is the Harry Snyder Award? | It is the award given annually to the individual whose contributions "best exemplify Harry's values, ideals and work ethic." |
What type of individual is the Esther Snyder Award designed to honor? | The Associate who best exemplifies Part 3 of the Mission Purpose Statement? |
What is the Candy Bar Store Award? | It now goes to the individual store within a region whose PNL has the best balance between profitability and QFC/customer service. |
Which two pieces of equipment used at the grills are patented by In-N- Out? | Grill scraper, bun clamshell |
What was the original name of the Protein Burger? | whammy burger |
What was the price of a cheeseburger in 1948? | 30 cents |
What items were on the original menu? | Hamburger, Cheeseburger, French Fries and drinks (bottled soda and coffee) |
What was the original color of our lemonade and why did Harry change it to pink? | Yellow - Harry was told it would sell better if it was pink and it did |
What were the original 8 flavors of bottled drinks we sold? | Coke, Pepsi, 7-Up, root beer, orange, strawberry, cream soda, Delaware Punch |
When In-N-Out switched to fountain drinks in the late 1950s, what were the drink options? | orange fanta, root beer, & pepsi |
What was unique about the fountain orange soda sold in the 50s, 60s, 70s and early 80s? | it wasn't carbonated |
How many distribution centers does In-N-Out currently operate? | Six. Baldwin Park; Lathrop; Lancaster; Phoenix; Las Vegas; Draper (Salt Lake City) |
Where was the first meat department patty room? | The backroom of Store #1 - (It had a separate walk-in and served as the patty room for the existing stores until 1963) |
We have three meat department locations. Where are they? | baldwin park CA, lancaster TX, lathrop CA |
At what time of day did the first In-N-Out open? | 4:1 5 p.m. |
How many burgers did we sell on the first day of business at Store #1? | 57 |
Fill in the blank: In-N-Out has the distinction of being California's first _________________ | Drive-Thru |
What were the first INO Associates called? | helpers |
Which month is recognized for child abuse prevention awareness? | April |
What were In-N-Out’s original colors prior to red and yellow? | red, white, & blue |
What did Harry sell in the drive lanes that we don't sell now? | Cigarettes |
What six states are we currently located in? | CA, NV, AZ, UT, TX, OR |
What did Harry do to the rocks that lined the drive lane at the original Store #1? | He painted them white |
Which 3 days are we closed every year? | Easter, Thanksgiving, Christmas |
What phrase did Harry use to reinforce cleanliness standards? | If you have time to lean, you have time to clean |
What was the first cartoon character featured in our first TV commercial? | John Wayne 1977 |
What were the original lap mats made from? | Brown wax paper that came in our wooden bun crates |
What is In-N-Out's motto? | Quality you can taste. Cleanliness you can see. |
What was the first symbol or logo on our drink cups? | Hearts - made by the Sweet Heart Cup Co. |
As of today, how many stores do we have in operation? | 344 |
What words were on the original sign at the original store? | In-N-Out Hamburger NO DELAY |
What are our four cornerstones? | Business Philosophy, Associates, Product and Quality |
What is on each side of the original burger coin? | Front: "Preferred Customer" with INO logo and crossed spatulas; Back: "Good for one burger" |
What are the scriptures we use on our cups, fry boats, and burger bags? | Shake cups and Fry boats = Proverbs 3:5, Soda cups = John 3:16, Coffee cups = Luke 6:35, Cocoa cups = John 13:34, Double-Double bags = Nahum 1:7, Hamb bags = Revelation 3:20 |
What was the original color of our aprons? | White |
Where did Rich Snyder get the idea for the shape of our name tags? | Inspired by Disneyland |
Why do we wear white uniforms? | We have nothing to hide; or Cleanliness You Can See |
Where did we adopt the idea for the larger apron pins? | Our linen company (they used them to fasten and label the bags with route numbers) |
Which four months do we wear buttons on our uniforms and what are they for? | January - Human trafficking; April - Child Abuse Prevention; October - Drug Abuse Prevention; December - Christmas |
What year did Lynsi first present the Esther Snyder Award? | 2006 |
What year did In-N-Out start using electric grills? | 1961 |
What year were ketchup pumps added to the dining room? | 2001 |
What year did in-n-out start using grill timers? | 2000 |
What year did INO start using fryers with timers? | 1997 |
When was the hi-pressure steam Accutemp meat grill introduced? | 2002 |
What was the year of the warehouse fire? | 1978 |
What year did the Baldwin Park Office open? | 1981 |
What year did the original Baldwin Park Warehouse open? | 1973 |
What year did the first In-N-Out T.V. commercial air? | 1977 |
What year did the In-N-Out University open? | 1984 |
What year was the first Rose Parade cookout? | 1974 |
What year was the burger coin first introduced? | 1 958 |
What year was the first T-Shirt designed and sold? | 1975 |
What year did INO switch from Pepsi to Coke? | 1 992 |
What year was 7-Up first sold? | 1948 |
What year was 7-Up reintroduced as a fountain drink? | 1975 |
What year was the 44 oz. drink added to the menu? | 1 995 |
What year was the medium drink size added to the menu? | 1978 |
What year were shakes introduced to the entire company? | 1975 |
What year was Dr. Pepper introduced? | 1996 |
What year was the Double-Double first added onto the menu signs? | 1 966 |
What year was the 32 oz. drink option added to the menu? | 1 980 |
What year were shakes first sold at In-N-Out? | 1 963 - #5 Pasadena |
What year was the cookout trailer introduced? | 1974 |
What year was the first butcher hired? | 1 963 |
What year did In-N-Out introduce the Open Door Line? | 1995 |
What year was the Customer Service Line created? | 1991 |
What was the date that In-N-Out Burger first opened for business? | October 22, 1948 |
What year were ketchup packets introduced? | 1973 |
What year were red aprons introduced? | 1974 |
Who founded In-N-Out Burger? | Harry and Esther Snyder |
What visual handicap did Harry have? | He was color blind |
What was the cause of Harry's death? | Lung cancer (December 14, 1976) |
What was the cause of Rich Snyder's death? | A plane crash (December 15, 1993) |
How old was Rich when he took over the company? | 24 |
How many stores were opened under Rich’s leadership? | 75; the first was Store #19 in 1978 and the last was #93 on December 15, 1993 |
How many stores were opened under Guy’s leadership? | 47; the first was #94 in 1994 and the last was #140 in Culver City |
In what city did Harry and Esther meet? | Seattle, Washington |
How many children did Harry and Esther have and what are their names? | 2; Guy and Rich |
What was Harry's nickname and who gave it to him? | "Hamburger Harry" - Pacific Meats |
What is Guy Snyder's daughter’s name? | Lynsi |
What does the "H" stand for in the name H. Guy Snyder? | Harry |
Which store was Lynsi hired at? | #137, Redding, CA |
Where did Harry get the idea to used crossed palm trees? | From his favorite movie, It’s a Mad, Mad, Mad, Mad World. |
How many stores did Harry open? | 18 - the last being #18, Woodland Hills, CA |
Who chose the scriptures we have on the cups and burger bags and why? | Rich Snyder - his favorite verses or a testament to his faith |
What is Harry’s birthday? | September 9, 1913 |
What does “WAVES” (a branch of the united states naval reserve) stand for? | Women Accepted for Voluntary Emergency Services |
What was the name of Guy Snyder's racing team? | The "Over the Hill" Gang |
What was Guy Snyder's racing name? | The Flying Dutchman |
What was Harry's handwritten training journal referred to by his Managers? | Harry's Bible |
What store is built on the last site that Harry Purchased? | #32, Placentia, CA |
Which of our leaders came up with the X-91 design which served as the prototype for the modern dining room store? | Rich Snyder |
What is Esther Snyder's college degree in? | Zoology from Seattle Pacific |
When Rich took over, In-N-Out did business in just 2 counties, L.A. and Orange. How many counties did Rich add stores to? | 7 - San Bernardino, Riverside, San Diego, Ventura, Kern, Meade (LV) and Fresno |
Who was the original winner of the Bugle Award? | Ray Maldonado (1980) Store #14, Norwalk, CA |
Who originally handed out the Candy Bar Store Award? | Bob Williams |
What is the full name of the Bugle Award? | The Phil West Battling Bugle |
Who won the first Harry Snyder Award? | Mike Lomma |
What is the name of the Associate who used to make our signs and menus as far back as #6? (Hint: He is famous for serving chili dogs at our picnics and softball tournaments) | Jon Peterson |
What is the name of our first butcher? | Martin Edwards (Eddie the Butcher), hired October 2, 1963 |
Who was the first General Manager for In-N-Out? | Ralph Harpster |
Which Manager kept a tire gauge in his pocket? | Kelly King |
Which Store Manager opened the first store in Las Vegas? | Jaime Marquez (Regional Manager) |
Which Associate first came up with the name "Animal Style"? | Theo Roberts |
Who was the first In-N-Out Burger Helper? | Tom Evans |
At which store did your Regional Manager get hired? Who hired them? | *Answers will vary by region |
Besides Rich, who were the other two In-N-Out Associates that died in the plane crash? | Phil West, VP of Finance and Jack Sims, BTV |
What are the names of our 9 Regions? | Bob Williams, Chuck Papez, Bob Lang Sr,, Ray Maldonado, Snyder Family, Harry Snyder, Esther Snyder, Guy Snyder & Rich Snyder |
Name our 9 Regional Managers. | Dean Atkins, Kevin McCoy, Blande Pittman, Ray Lee, Andy Rose, Jaime Marquez, Kristi Calmy, Brian Jensen, Rob Concepcion |
What are the names of our 9 regions and who are their Regional Managers? | Bob Williams (Dean Atkins), Chuck Papez (Ray Lee), Bob Lang Sr (Andy Rose), Ray Maldonado (Blande Pittman), Snyder Family (Rob Concepcion), Harry Snyder (Jaime Marquez), Esther Snyder (Brian Jensen), Guy Snyder (Kevin McCoy) & Rich Snyder (Kristi Calmy) |
Who are the DMs in your region? | *Answers will vary by region |
Who was the first female Regional Manager? | Kristi Calmy |
Who was the first female DM? | Marisa Garcia |
Who was the Associate to suggest that we print information on our lap paper? | Bob Lang Sr. |
At which store did the "Animal Fry" originate? | #4, West Covina |
In what city is Store #1 located? | Baldwin Park, CA |
What is the store number and location of the oldest, original store in existence? | #5, Pasadena, CA (Opened 9/18/1952) |
Which store was the first to be built with a dining room? | Store #21 in Ontario (Also first POS store) |
Which store has the world's largest free-standing restaurant sign? | Store #86, Las Vegas, Nevada |
What store was the first to sell 1,000,000 burgers in a year? | #57, Lemon Grove, CA (Opened Jan. 16, 1990) |
Which store was the first to open outside of California? | Store #80, Las Vegas, Nevada |
Which city is the first store in Utah located? | Washington City, Utah (St. George) |
What does QFC Stand for? | Quality Friendliness Cleanliness |
To which individual is store #304 - Medford, OR dedicated? | Harry Snyder - #304 opened on Harry's birthday and has a tribute plaque to honor his legacy |
To which individual is store #300 – Anaheim, CA dedicated? | Esther Snyder |
Which store was the first to be built with a 2nd grill? | Store #32, Placentia, CA |
Which store was the first to be built with 3 grills? | Store #56, Barstow, CA |
Which store holds the record for opening day sales? | Store #207, Tucson, AZ |
Which store was the first to sell 1,000,000 burgers in 6 months? | #159, Daly City, CA |
Which store was the first to sell shakes and in what year? | Store #5, Pasadena in 1965 |
What is the city or store number of the first store in Arizona? | #143, Lake Havasu City |
What is the city or store number of the first store in Texas? | #255, Allen, TX |
What is the city or store number of the first store in Oregon? | #304, Medford, OR |
What was the first store to open outside of L.A. County? | #17 - Santa Ana, CA |
Which was the first dining room store built with the X-91 design? | Store #72 - Hesperia, CA |
What was the last property that Guy purchased? | Guy made the decision to expand to Arizona, and had purchased the property for #143 in Lake Havasu before his death |
At the original Store #1, which side of the car was the drive handout window on? | Passenger Side |
Which store was the first to have a second grill added? | Store #1 - When the pattying room was moved, a 2nd grill was added to the backroom to serve walk-up business |
Which three stores currently have 4 grills? | #56, Barstow, #86, Las Vegas, #320, LINQ |
Which store was the last two-lane store to be built, and in what year? | #46, in 1987 |
How many two-lane stores still exist in the company? | 30 Stores: 3, 4, 5, 6, 7, 8, 9, 10, 11, 13, 14, 15, 16, 17, 18, 19, 20, 27, 28, 30, 33, 34, 35, 36, 37, 38, 39, 40, 45, 46 |
What feature of the X-91 drive-thru design did Rich add, and why? | He added the inset between the prep area and the handout window. He wanted a spot where he could view the entire kitchen operation without having to physically be inside the kitchen. |
Which six stores do not have drive-thru lanes? (Number or city both okay | #32 - Placentia, #141 - Mill Valley, #154 - Fisherman's Wharf, #170 - Laguna Hills, #174 - Glendale (all California), and #320 (LINQ) Las Vegas, NV |
How many stores have existed in 3 locations? | 4 - Stores #1, #2, #3 and #4 are all 3rd generation models and/or locations |
What is the only store to be built on an island? | #303 - Alameda, CA |
How many two-lane stores have been remodeled into dining room stores over the years? | 7 Stores - #1, #2, #12, #25, #26, #31, #41 |
Which stores have either a basement or a 2nd story? | #5 has a two story backroom; #17, #29 and #119 all have basements |
Who created the Esther Snyder Award? | Lynsi |
How many Divisional Managers do we currently have? | 48 |
Who were the first two Divisional Managers? | Chuck Papez & Bob Lang Sr. (Both had 9 Stores) |
Who is our President? | Lynsi |
Who is our Chief Operating Officer (COO)? | Mark Taylor |
Who is our Vice President of Real estate? | Carl Arena |
Who is our Chief Financial Officer (CFO)? | Mike Maravle |
Who is our Vice President of Operations? | Denny Warnick |
Who are our Assistant Vice Presidents of Operations? (2) | George Charlesworth & Mike Cowan |
Who is our Vice President of Quality & Supply Chain? | Alex Frumusanu |
Who is our Executive Vice President? | Arnie Wensinger |
What is Part 1 of our Mission Purpose Statement? | Providing the freshest, highest quality foods and services for a profit, and a spotless, sparkling environment whereby the customer is our most important asset. |
What is Part 2 of our Mission Purpose Statement? | Providing a team oriented atmosphere, whereby goal-setting and communications exist, and to provide excellent training and development for all of our Associates. |
What is Part 3 of our Mission Purpose Statement? | Assisting all communities in our marketplace to become stronger, safer and better places to live. |
Harry Snyder Award Winners | Too long, doesn't fit here. |