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FOECCR Unit 10 A
Vocabulary for Reception Duties
Term | Definition |
---|---|
task | a piece of work that needs to be done |
hire | to contract the services of a professional |
manage | to control or be in charge of something |
booking | The formal process of making a reservation |
check in | to report one's arrival |
check out | to leave a hotel |
bill | a document that states the price you have to pay for a product or service |
foreign | from another country |
amenities | social courtesies |
leisure | free time |
inquiry | an act of asking for information |
childcare facility | a nursery for young children during the day |
disabled person | person with a physical or mental impairment |
accomodation | a place to stay |
arrangement | The act of putting in proper order |
further | additional |
invoice | A form describing the goods or services sold |
tidy | neat and in good order |
to double (up) as | to have another use or function as well as the main one |
carry out | to fulfill or perform |
complain | to say or write that you are unhappy |
complaint | verbal expression of a problem , especially for bad service. |