Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
CNA 2023
Chapter 6-Understanding the Resident
| Question | Answer |
|---|---|
| A concept that considers the whole person is called | holism |
| Verbal communication uses: | written or spoken words |
| Experiencing one's potential is: | self-actualization |
| Messages sent through facial expressions, gestures, posture, and hand and body movements are: | body language |
| Which statement about the whole person is correct? | The whole person has physical, social, pyscholgical, and spriritual parts |
| A person has physical needs that are needed for life. Which would be considered one of those needs? | Rest |
| Which is correct? | Calling residents by their titles (Mr., Mrs., Ms., or Dr.) promotes dignity and shows respect. |
| According to Maslow, which basic needs must be met first? | Physical needs |
| Which is not a physical need? | Closeness and affection |
| Your are going to help a resident with a shower. To meet the person's safety and security needs, you need to do which of the following? | Explain what sensations to expect |
| You can help a new resident feel safe and secure by: | listening to the person's concerns |
| Family and friends usually help meet the person's: | love and belonging needs |
| A person's cultural beliefs and practices are: | included in the person's care plan |
| A resident wants to attend religious services in the center's chapel. What should you do? | Assist the person to the chapel |
| A person's cultural beliefs and practices are different from yours. What should you do? | Learn about the person's culture |
| A person's religion is different from yours. What should you do? | Learn about the person's religion |
| A lost, absent or impaired physical or mental function is a(n): | Disability |
| Which is a common response to illness and disability? | Anger |
| Which will improve a person's quality of life? | Promoting the person's optimal level of functioning |
| Generally, persons needing complete care in nursing centers. | Are very disabled, confused, or disoriented, or disoriented |
| Terminally ill residents: | are dying |
| Residents who have mental health issues: | have problems coping or adjusting to stress |
| When care for terminally ill persons, you need to promote: | comfort and peace |
| A resident stays in her room most of the time. She likes being alone and does not attend social events. How youd you describe her behavior? | She is withdrawn |
| A resident tends to pinchand kick the staff. The person is most likely showing _________ behavior. | aggressive |
| A resident wants his meals served before anyone else. He also calls for the nursing assistants when he sees them helping others. This behavior is best described as? | self-centered |
| A resident tends to shout and raise her voice when she wants something. She does not answer your questions and is not cooperative. her behavior is best described as; | Angry |
| A resident pinches and scratches when it is time for her show. You should do which of the following? | Report her behavior to the nurse |
| A person is angry and demanding. It is important to always | treat the person with respect and dignity |
| Effective communication involves which of the following? | Respecting the person's rights |
| You ask a resident a question. You should: | give the person time to process what you asked. |
| You want to make sure that a resident understands what you said. You should: | ask questions to see if the person understands |
| A resident asks the same question many times. You should: | be patient |
| Which a rule for verbal communication? | speak clearly and slowly |
| A resident uses slang when he talks to you. You should: | avoid using slang words yourself |
| Which is rule for verbal communication? | Wait for an answer after asking a question |
| Which conveys comfort, caring and reassurance? | Touch |
| To use touch correctly you should: | follow the person's care plan |
| Which statement about body language is correct? | Residents send messages through body language |
| Which of the following statements about body language is correct? | Your appearance sends messages. |
| A resident turns her eyes away from you. Her face is flushed. these facial expressions most likely mean that she is | embarrassed |
| A resident's eyes are wide open and the eyebrows are raised. The person's mouth is tense with the lips turned back. These facial expressions most likely mean: | fear |
| A resident's bowel movement has a strong odor. You should: | control your body language |
| Which shows that you are listening to a person? | Having good eye contact with the person |
| Listening involves: | observing the person's nonverbal communication |
| Paraphrasing does which of the following? | shows you are listening |
| A resident says: "I'm tired of waiting for my lunch. I want it now!" To paraphrase, you say: | "You want your lunch now." |
| Which communication technique will give "yes" or "now" answer? | Direct questions |
| which is a direct question? | "What do you want for lunch?" |
| Which communication technique allows the person to decide what to talk about? | Open-ended questions |
| A resident wants his mean loaf prepared in a certain way. To clarify what the resident is saying, you say: | "Can you tell me that again?" |
| You want to make sure that you understand a message. You should use: | clarifying |
| Which is useful when a person is rambling? | Focusing |
| A resident is very upset about her lunch. Which communication technique can help the person gain control? | Silence |
| A resident is complaining about the food. The person comments on the taste, amount and preparation. Which will promote communication with the person? | Listening |
| When someone changes the subject, it usually means that the person is? | uncomfortable with the topic |
| Which shows a lack of interest and caring? | Failure to listen |
| Which is a pat answer? | "Everything will be just fine." |
| Disabilities are acquired: | any time |
| Which is important when communicating with persons who are disabled? | Your attitude |
| A person is in a coma. This means that person: | cannot respond to others |
| You are caring for a person who is comatose. You should do which of the following? | Knock before entering the person's room |
| You should always assume that a person who is comatose can: | hear |
| A resident's son is visiting. Which will protect the resident's privacy? | Allowing them to visit without interrupting |
| You think that a visitor is tiring a resident. What should you do? | Report your observations to the nurse. |
| Family and visitors: | affect the person's quality of life |
| Family and visitors: | are treated with respect |
| Inappropriate sexual behavior is always on purpose | False |
Created by:
Healthtrade