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CNA 2023

Chapter 4-Communicating with the Health Team

QuestionAnswer
The health team sends and receives messages. This is: communication
Communication is the: exchange of information
Which word has the same meaning for everyone? Weight of 85 pounds
Which promotes communication? Presenting facts
Which statement about medical records is correct? They are legal documents
Nursing centers have policies about medical records. Policies generally cover which of the following? Signing entries
A resident asks to see his chart. What should you do? Tell the nurse
Which form has the person's identifying information? The admission sheet
Where would you record information about the person's hygiene, elimination and sleep? Activities of daily living flow sheet
Which type of resident care conference is held when one problem affects a person's care? Problem-focused conference
You are reporting to the nurse. You should do which of the following? Be prompt, thorough, and accurate
When should you report changes in the person's condition? At once
Anyone who reads your charting should know which of the following? The person's response
The center allows you to record on charts. Which is correct? Only center approved abbreviations are used.
When recording, you should do which of the following? use correct spelling, grammar and punctuation
Which statement about charting is correct? you should use the person's exact words whenever possible.
You are charting changes in the person's condition. You also need to chart which of the following? When you reported the changes to the nurse
When charting , you should record: safety measures performed
The clock shows 11:42 AM. In 24-hour clock time, this is: 1142
The clock shows 7:29 PM. In 24-hour clock time, this is: 1929
A suffix is: placed at the end of a word
Which term means "before, forward, or in front of?" Ante
"Dys-: means: bad, difficult, abnormal
"Olig-" means: Small, scant
"Tachy-" means: Fast
"Poly-" means: Many, much
"Arthro" means:: joint
"Cyano" means: blue
"Angio" means; vessel
"Derma" means; Skin
"Gastro" means: stomach
"Gluco" means: Sweetness
"Hemo" means: blood
"Hydro" means: Water
"Myo" means: muscle
"Osteo" means: bone
"Pnea" means: breathing, respiration
"Stomato" means: Mouth
"Toxico" and "toxo" mean: poison
"vaso" means: Blood vessel
The suffix "-algia" means: Pain
The suffix "-emia" means blood condition
The suffix "-phagia" means swallowing
The suffix "-phasia" means: speaking
The suffix "-rrhage" means: Excessive flow
Which of the following is a type of card file? Activities of daily living flow sheet
The suffix "-stomy: means: creation of an opening
The suffix "-plegia" means paralysis
The abbreviation "ADL" means activities of daily living
You have access to the center's computer system. Which is correct? You can change your password according to center policy.
Which statement about computer use in the nursing center is true? Authorized staff can retrieve deleted computer files.
Which statement about computer use in the nursing center is correct? You should prevent others from seeing what is on the screen.
You should answer a phone by the ___________ ring fourth
After taking a phone message, you should : repeat the message and phone number back to the caller
Before transferring a call, you should; explain that you are going to transfer the call
A phone message should contain which of the following? Date and time
Before putting a caller "on hold," you should: find out if the call is about an emergency.
The first step in problem solving is to: define the problem.
You have a conflict with a coworker. In resolving the conflict, you should: focus on facts and specific behaviors.
Created by: Healthtrade
 

 



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