employees develop, control, and maintain core business activities required to run the day-to-day operations.

Involves situations where established processes offer potential solutions.

Employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

Semistructured Decision

Occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision.

Managers develop overall business strategies, goals, and objectives as part of the company's strategic plan.

Unstructured Decision

Occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice

Temporary activity a company undertakes to create a unique product, service, or result.

Measurements that evaluate results to determine whether a project is meeting its goals.

(Critical Success Factors) Crucial steps companies perform to achieve their goals and objectives and implement their strategies.

(Key Performance Indicators) Quantifiable metrics a company uses to evaluate progress towards critical success factors.

The proportion of the market that a firm captures.

(Return on Investment) Indicates the earning power of a project.

The most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

Efficiency MIS Metrics

Measure the performance of MIS itself such as throughput, transaction speed, and system availability.

Effectiveness MIS Metrics

Measure the impact MIS has on business processes and activities including customer satisfaction and customer conversion rates.

Help

Options

focusNode

Didn't know it?
click below

Knew it?
click below

Don't Know

Remaining cards (0)

Know

retry

shuffle

restart

0:00

Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

Normal Size Small Size show me how

Ch 2 IS Definitions

Term	Definition
Operational Level	employees develop, control, and maintain core business activities required to run the day-to-day operations.
Structured Decision	Involves situations where established processes offer potential solutions.
Managerial Level	Employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.
Semistructured Decision	Occurs in situations in which a few established processes help to evaluate potential solutions, but not enough to lead to a definite recommended decision.
Strategic Level	Managers develop overall business strategies, goals, and objectives as part of the company's strategic plan.
Unstructured Decision	Occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice
Project	Temporary activity a company undertakes to create a unique product, service, or result.
Metrics	Measurements that evaluate results to determine whether a project is meeting its goals.
CSFs	(Critical Success Factors) Crucial steps companies perform to achieve their goals and objectives and implement their strategies.
KPIs	(Key Performance Indicators) Quantifiable metrics a company uses to evaluate progress towards critical success factors.
Market Share	The proportion of the market that a firm captures.
ROI	(Return on Investment) Indicates the earning power of a project.
Best Practices	The most successful solutions or problem-solving methods that have been developed by a specific organization or industry.
Efficiency MIS Metrics	Measure the performance of MIS itself such as throughput, transaction speed, and system availability.
Effectiveness MIS Metrics	Measure the impact MIS has on business processes and activities including customer satisfaction and customer conversion rates.

Created by: 10218517952481520

"Know" box contains:
Time elapsed:
Retries: