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C954 - Study Blue
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Term | Definition |
---|---|
Big Data as a Service (BDaaS) | offers cloud-based big data service to help organizations analyze massive amounts of data to solve business dilemmas. |
Which sustainability concern is addressed by upcycling? | increased reuse of electronic waste |
Smart Grid | adds the ability to monitor, analyze, and control the transmission of power remotely. |
Which 4 personal attributes should an effective IT leader possess, according to CBRE's Mandy Edwards? | Risk management, business acumen, decision making, new technology navigation |
Which trend will have the greatest impact on future business, according to the World Future Society? | Time as one of the most precious commodities |
How do global growth trends in information industries impact IT leaders? | Downsizing, outsourcing, and layoffs will continue as organizations restructure. |
Which phase of the systems development life cycle (SDLC) is occuring when an organization brings project pieces together and checks interoperability? | Testing |
A project team is reviewing the project scope to ensure it maps with stakeholder expectations. Which gate of the rational unified process (RUP) is the team executing? | Inception |
Which prototyping method demonstrates how a solution operates? | Simulation |
What is an example of a sustainable IT practice? | A company signs a contract with a virtualization service provider to host its disaster recovery |
Which security approach requires a username and password? | Single factor |
Which prototyping method is used to predict user acceptance prior to system development? | Role playing |
A manager asks a team member to identify the top five customers by total dollars spent on the company's services in the past calendar year. Which phase of the customer relationship management (CRM) system does this represent? | Reporting |
An organization wants to enhance daily operational decision making through the use of an operational support system. Which tool should be used to capture event information needed for processing newly updated information? | Online transaction processing |
What is Executive Information Systems (EIS) | a decision support system (DSS) used to assist senior executives in the decision-making process. It does this by providing easy access to important data needed to achieve strategic goals in an organization. Graphical displays on an easy-to-use interface. |
A company starts using a CRM system and discovers that it has a data mining component that collects info about the company's current customers buying patterns. Which dept should be using this information? | Back office |
Online Transaction Processing | class of systems that supports or facilitates high transaction-oriented applications. Primary features are immediate client feedback and high individual transaction volume. |
Which type of unified communications system is used to analyze product cycles and competitive intelligence? | Sales analytics |
What is a benefit of using unified communications? | Electronic messages can be sent and received using different forms of communication. |
Which characteristic of a podcast enables it to be used as a marketing tool? | Can be used for discussing detailed product overviews |
Which attributes should IT professionals display to be effective leaders, according to Kim Stevenson, former CIO of Intel? | Breadth, systems thinking, courage |
What do employees at the managerial level of an organization continually evaluate in order to hone the firm's abilities to identify, adapt to, and leverage change? | Transaction reports |
Which 5 pillars of effective leadership in IT were outlined by Herman De Prins, CIO of UCB Worldwide? | Quality, specialization, working as a team, hatch the egg, marketing your value |
What has in-house development been instrumental in creating? | Quality labor force |
A company needs to increase the productivity of workers managing a project. Which type of software is designed to target this problem? | Groupware |
The CIO of PayPal developed several key management principles to keep IT projects on track. Which principle required sitting every exec down and briefing them on the scope of the work and deadlines prior to the team embarking on a project? | Secure air cover |
Which software development methodology uses early prototypes to best align with stakeholders expectations? | Rapid application development (RAD) |
Which software development methodology uses sequential gates? | Rational unified process (RUP) |
Internet Technology Infrastructure Library (ITIL) | framework provided by the government of the UK that offers 8 sets of management procedures |
Committee of Sponsoring Organizations (COSO) | key for evaluating internal controls such as human resources, logistics, IT, risk, legal, marketing and sales, operations, financial functions, procurement, and reporting. |
Capability Maturity Model Integration (CMMI) method | a process improvement approach that contains 22 process areas |
Transborder Data Flows (TDF) | when business data flows across international boundaries over the telecommunications networks of global information systems. |
Fair information practices | general term for a set of standards governing the collection and use of personal data and addressing issues of privacy and accuracy. |
Acceptable Use Policy (AUP) | policy that a user must agree to follow in order to be provided access to a network or to the internet. |
MIS Infrastructure | includes the plans for how a firm will build, deploy, use, and share its data, processes, and MIS assets |
Information MIS Infrastructure | identifies where and how important info, such as customer records, is maintained and secured |
Agile MIS Infrastructure | includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization's goals |
Sustainable MIS Infrastructure | identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on the hardware and energy consumption. |
Fault tolerance | ability for a system to respond to unexpected failures or system crashes as the backup system immediately and automatically takes over with no loss of service. |
Business Continuity Plan (BCP) | details how a company reverse and restores critical business operations and systems after a disaster or external disruption. |
Maintainability | how quickly a system can transform to support environmental changes |
Capacity planning | determines future environmental infrastructure requirements to ensure high-quality system performance. |
Service Strategy | Lifecycle stage of ITIL that focuses on ensuring that a businesses objectives align with those of the IT provider |
Key Performance Indicator (KPI) | quantifiable metrics a company uses to evaluate progress toward critical success factors |
Critical Success Factors (CSF) | crucial steps companies perform to achieve their goals and objectives and implement their strategies |
Balanced Scorecard | a management system, in addition to a measurement system, that enables organizations to clarify their vision and strategy and translate them into action |