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IS Final

Ch. 12

Question	Answer
Develops safeguards that reduce risks and their impact	Risk Control
When a new version of a system is installed, the prior release is _____, or stored.	Archived
As shown in the accompanying figure, maintenance expenses usually are high when a system is implemented because problems must be detected, investigated, and resolved by	Corrective Maintenance
In IT security terms, a _____ is the impact of an attack multiplied by the likelihood of a vulnerability being exploited	Risk
A _____ is the main line of defense between a local network, or intranet, and the Internet.	Firewall
Prevents unauthorized users from creating, modifying, or deleting information.	Integrity
Wrapping refers to the practice of storing backup media away from the main business location, in order to mitigate the risk of a catastrophic disaster, such as a flood, fire, or earthquake.	False
The systems support and _____ phase begins when a system becomes operational and continues until the system reaches the end of its useful life.	Security
Retention periods of backups can be a specific number of months or years, depending on legal requirements and company policy.	True
In maintenance management, _____ means examining the whole in order to learn about the individual elements.	Analysis
In dumpster diving attacks, an intruder raids desks or trash bins for valuable information.	True
A help desk can boost its productivity by using _____, which allows IT staff to take over a user’s workstation and provide support and troubleshooting.	Remote Control Software
Include changing programs, procedures, or documentation to ensure correct system performance; adapting the system to changing requirements; and making the system operate more efficiently.	Maintenaince Activities
Is a process for controlling changes in system requirements during software development.	Configuration Management
A(n) _____ is a centralized resource staffed by IT professionals who provide users with the support they need to do their jobs.	Help Desk
A(n) _____ is an attack that takes advantage of a vulnerability.	Exploit
Is the overall time between a request for system activity and the delivery of the response.	Response Time
Another of George's clients describes a situation in which a caller to their service desk pretended to be a legitimate user and requested that his password to his company account be changed. How does George categorize this incident?	Social Engineering
A _____ is a formal reference point that measures system characteristics at a specific time.	Baseline
Typically, an intruder accesses a system using a compromised account, and may attempt a(n) _____, which is an unauthorized attempt to increase permission levels	Privilege Escalation Attack

Created by: dvasque2

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