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Chapter 10
| Question | Answer |
|---|---|
| State consider children to be adult with the rights to privacy at age | 18 |
| Open hours | Least structured of all scheduling system |
| Double booking | Two or more patient are schedule at the same time |
| Streaming | Schedule based on a patient need |
| Computerized scheduling | Schedule can be accessed from any computer |
| The steps in filling include | Indexing and coding Sorting |
| There are â-units of indexing | 4 |
| Subject filing | Alphabetic by topics |
| Chronological filling | Arranged by time |
| Numerical filling | Used when information is highly confidential |
| Tickler file | File used for reminders |
| The appointment book is a legal record and according to most expert , it should be kept for at least â- years | 3 |
| What important information included in a patient record | Illness Treatment |
| Advance schedule | Could be weeks or months in advance |
| Time specified scheduling | Minor problems usually require 15 minutes and new patient 30 minutes |
| Wave scheduling | Provides built in flex time for patients that may require more time |
| Modified wave scheduling | Two patient at the beginning of the hour , then single patient every 10-20 minutes |
| Cluster | Also called categorization scheduling |
| Most manuals cover | Organizational chart Time away from work |
| When sorting and filing place | Items faced up Top edge to the left |
| Simplest filling method is | Alphabetical |
| Office hours | Determined by the physician and medical staff |
| Appointment cards | Reminders given to the patients That contain information about their next appointment |
| Matrix | Contains times allotted and not available for appointments |
| Special problems | Due to legal issues , you must track patient who do not show up or are later for their appointment |
| According to the federal EMR 2014/ 2015 , all medical record should be | Kept electronically |
| Most commonly used options for filling equipment | Filling cabinets Filling shelves |
| Time slots held open for emergency are called | Buffer time |
| A well written document that covers all office policies and procedures is called a | Policy and procedural manual |
| When setting up appointment schedule keep in mind | How much time is needed with each patient The doctors availability How soon the patient needs to be seen |
| Reasons to keep good medical records include | They provide documentation for insurance companies They help evaluate the quality of treatment received They can be used in malpractice suits if needed |
| Supplies needed for filing cabinets | Out guide Dividers Labels |
| Standard information found in a medical record includes | Physical examination result Copies of prescriptions Informed consent forms |
| Most appointment books use | Abbreviations |
| How long must a physician keep immunization records ? | Permanently |
| Types of appointment that a medical assistant can schedule include | Surgery , referrals and new patient |
| Keeping good medical records can help | With statistical information Defend insurance audits |
| What is placed in the upper right hand corner of every paper placed in a patients file | The date and patients name |
| Concepts to keep in mind when charting | Completeness Chronological order Confidentiality Clients words |
| All medical records entries should be | Signed Dated |
| The amount of time that different types of patient records must be kept is called the | Retention period |
| Information included in a patient medical records | Treatment and illnesses |
| Most manuals cover | Organizational chart Time away from work |
| Reasons to keep good medical records include | They help evaluate the quality of treatment received They can used in malpractice suits if needed They provide documentation for insurance companies |
| Standard information found in a medical record includes | Informed consent forms Physical examination results Copies of prescriptions |
| Hw:::::: Widely used filling system for medical practices and may utilized letters or numbers as identifiers ? | Subject |
| In appointment scheduling , the matrix indicates | Time not available to schedule patients |
| Financial information | Should not be included in the patients medical records |
| A chronological file used as a reminder is called a | Tickler file |
| The screening and sorting of emergency situation is called | Emergency triage |
| Scheduling patients so that Two can Come in at the beginning of each hour and the others are scheduled every 10 to 20 minutes is called | Modified wave scheduling |
| Things that should be included in the patients medical records | Physical examination result Correspondence with and about the patient Diagnosis and treatment plans Informed consent forms |
| Office policy manuals contain | Regulation for personal appearance |
| Soap pertains to | Patient records |
| Financial record need to be retained for how long ? | 10 years |
| An appointment book is considered | Both a legal document and a scheduling system |
| The referred of a patient to a physical therapist is documented In which section of a problem oriented medical record (pomr) | Progress notes and treatment plan |
| Two patients are scheduled for an appointment at the same time on the same day . This is example of | Double booking |
| Scheduling methods allow short term flexibility within an hour to account for variables in appointment ? | Waves |
| Provides confidentiality of patient information | Numeric |
| Is not one of the five steps involved in filing | Subjecting |
| P in soap means | Plan |
| When a female patient changes her last name , what is most likely to help a medical assistant find her medical record ? | Cross-reference |
| Schedule systems most likely to decrease the patients waiting time | Modified wave |
| Patient referred by other physicians should be schedule | Into the next available appointment |
| What is substituted in the place of a patients official file when the file is removed | Out guide |
| Arranging items to be fill in a sequence before going to the file cabinet is called | Sorting |
| Item used to separated approximately every 10 folders | Divider guide |
| Advantage of voice recognition software compared with traditional transcription | More speed |
| According to the pomr format , a patients abnormal serum calcium level is recorded under | Problem list |
Created by:
Mariell