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Test 1 - MGNT
| Question | Answer |
|---|---|
| Which of the following is true regarding technical skills? | They encompass the ability to apply specialized knowledge. |
| _______ is the study of societies to learn about human beings and their activities. | Anthropology |
| ________ variables are variables that moderate the relationship between two or more variables. | Contingency |
| Which of the following, if true, weakens Kimberly's belief that the company does not encourage diversity? | The workforce is not dominated by any specific ethnic or racial group. |
| Which of the following best represents deep-level similarity? | employees who seek challenges in assignments and like to work collaboratively |
| Which of the following is the best example of the use of intimidation? | Anya's boss, Kira, sets difficult targets and hints that Anya may lose her job if she doesn't meet them. |
| Which of the following dimensions of intelligence will most help Gina reimagine the existing building? | spatial visualization |
| Johanna Rouse feels disheartened because she was not selected for the campaign exchange program in Amsterdam. Which component of an attitude does Rouse's feeling represent? | affective |
| Which of the following statements is an example of the behavioral component of an attitude? | I have decided to apply for the position of a campaigner in the climate department. |
| Which of the following does cognitive dissonance indicate between two or more attitudes or between behavior and attitudes? | incompatibility |
| Which of the following questions best helps understand the degree of perceived organizational support among employees? | Do you feel the organization has sufficient recognition rewards to value good work? |
| Which of the following is most likely to be a characteristic of disengaged employees? | They put in time but give no attention to their work. |
| Christina Hutchins was recently recruited by a publishing firm in Manhattan. During her first month on the job, she demonstrated positive core self-evaluations. Which of the following did she most likely do? | mentioned that she was confident about her basic competence |
| ________ refers to inconsistencies between the emotions people feel and the emotions they project. | Emotional dissonance |
| Whether a candidate has high emotional intelligence would be a significant factor when considering a candidate for the job of a(n) ________. | event planner who needs to coordinate with several people |
| Which of the following statements is true regarding the effects of moods and emotions on decision making? | Individuals in a negative mood may take higher risks than they do in a positive mood. |
| is an unpleasant psychological process that occurs in response to environmental pressures. | Stress |
| Combo of effectiveness and efficiency at doing your core job tasks is a reflection of your level of task performances | Task Performance |
| When making decisions you need to take into account situational factors that can change the relationships between two variables. | Dependent Variables |
| Substantial factors are variables that moderate the relationship between the independent | Contingency Variables |
| Management Skills , Technical Skills , Human Skills , and Conceptual Skills | Mitzerberg managager roles |
| Sensory disabilities, chronic illness or pain, cognitive or learning impairments, sleep disorders, and psychological challenges. | Hidden Disabilities |
| Expatriate Adjustment | Organizations should select employees for international assignments who are capable of adjusting. Motivation |
| cognitive dissonance | contradictions individuals might perceive between their attitudes and their behavior. |
| Job Satisfaction | Positive feeling about the job resulting from an evaluation of its characteristics 2 approaches for measuring 1. Single global rating 2. Summation of job facts |
| POS- perceived organizational support | Degree to which employee believes the organization values their contribution and cares about their well being . Power distance |
| CSR - Corporate Social Responsibility | self regulated actions to benefit society of the environment beyond what is required by law. Includes envo initiative, non profit work. |
| OCB - organizational citizenship behavior | People that are more satisfied with their jobs are more likely to engage |
| Counter Productive Behavior | Actions that actively damage the organization , including stealing, and behavior aggressively, as well as being late or absent |
| Moral Emotions | Emotions that have moral implications because of our instant judgement of the situation that evokes them. |
| Emotional Labor | An employee’s expression of organizationally desired emotions during interpersonal transactions at work. |
| Emotional Dissonance | inconsistencies between the emotions people feel and the emotions they project Long term emotional dissonance is a predictor for job burnout, declines in job perfomance, and lower job satisfaction |
| Work of Managers catorgized into 4 parts --- | Planning, organizing, leading, and controlling. |
| Monitor | Receives a large amount of info |
| Dissementor | Transmit info received from outside sources |
| Spokesperson | Transmits info to outside sources |
| Evidence Based Management | basing managerial decisions on the best available scientific evidence. |
| CSE = core self evaluations | who believe in their inner worth and basic competence—are more satisfied with their jobs than people with negative CSE |
| are those the organization requires workers to show and considers appropriate in a given job. | displayed emotions |
Created by:
mirmir33