Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Chapter 14
| Question | Answer |
|---|---|
| Which of the following statistics from studies on failed projects is not true: | The average cost overrun of IT projects is 20 percent |
| As discussed in the chapter, which of the following is not one of the immediate consequences of inadequate software project management: | Customer loyalty |
| Which of the following is a limitation of using a financial approach to evaluate information systems: | Inability to assess costs from organizational disruption |
| All of the following are intangible benefits of information systems except: | Reduced workforce |
| An example of using an internal integration tool would be: | Hold frequent project teammeetings |
| The _________ reviews and approves plans for systems in all divisions. | IS steering committee |
| According to your reading of the chapter, change management is a process that: | Should be addressed before a project is developed |
| Formal planning and control tools: | Enable a project manager to properly document and monitor project plans |
| The central method used in a portfolio analysis is to: | Inventory all of the organization's information systems projects and assets |
| An example of using an external integration tool would be to: | Include user representatives as active members of the project team |
| Which of the following projects is the riskiest: | A project that managers are concerned will affect their roles and job descriptions |
| Which method is used to assign weights to various features of a system: | Scoring model |
| The larger the systems project, the greater the chance that the project will be completed on time, within budget, and according to project requirements. | False |
| The design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics. | True |
| The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects. | False |
| Which of the following project management variables indicates how well the project satisfies management objectives: | Quality |
| A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs. | False |
| Which of the following is not a responsibility of effective change management: | Integrating legacy systems |
| Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it: | Gantt chart |
| A road map indicating the direction of systems development, the rationale, the current systems, new developments to consider, the management strategy, the implementation plan, and the budget is called: | Information systems plan |
| External integration tools: | Consists of ways to link the work of the implementation team with users at all organization levels |
| ROPMs (real options pricing models) value information systems similar to stock options, in that: | Initial expenditures on IT projects are seen as creating the right to pursue and obtain benefits from the system at a later date |
| In sociotechnical design: | Separate sets of technical and social design solutions are developed and compared |
| You have been hired by a pharmaceutical company to evaluate its inventory of systems and IT projects. Which types of projects would be best avoided: | All high-risk, low-benefit projects |
| The worth of systems from a financial perspective essentially revolves around the issue of: | Return on invested capital |
| The organizational activities working toward the adoption, management, and routinization of a new information system are called: | Implementation |
| Intangible benefits generally do not lead to quantifiable gains in the long run. | True |
| The criteria used for evaluation in a scoring model are usually determined by: | Lengthy discussions among the decision-making group |
| Real options pricing models use the concept of options valuation borrowed from the financial industry | True |
| More timely information is a intangible benefit of information systems. | True |
| The project risk will rise if the project team and IS staff lack: | The required technical expertise |
| Which of the following types of projects is most likely to fail: | A business process redesign project that restructures workflow and responsibilities |
| Counterimplementation refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization. | True |
| An information system project's scope is directly related to its business requirements. | True |
| Which method would you use to develop risk profiles for a firm's information system projects and assets: | Portfolio analysis |
| In working with ROPMs (real option pricing models) and options valuation, a call option is a: | Right to purchase or sell an asset at a later date at a fixed price |
| Which of the following is not one of the activities of the systems analyst: | Formulation of capital budgeting models |
| Which of the following is not one of the five main variables affecting project success: | Vendors |
| Scoring models are most commonly used to make the final decision when selecting different systems. | False |
| You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company. Which of the following would you prepare to describe how the new system will affect a firm: | Organizational impact analysis |
| If an intended benefit of an IT project is improved decision making, managers should develop set of metrics to quantify the value of an improved decision. | True |
| One example of an implementation problem is: | Inadequate user training |
| Mandatory use of a system is one effective way of overcoming user resistance to an information system. | False |
| Intangible benefits generally do not lead to quantifiable gains in the long run | True |
| Which of the following statements best describes the effect that project structure has on overall project risk: | Projects with relatively undefined goals are more likely to be subjected to users changing requirements and to run a higher risk of not satisfying project goals |
| At the top of the management structure for information systems projects in a large company is: | The corporate strategic planning group |
| The principal capital budgeting models for evaluating information technology projects are the payback method, the accounting rate of return on investment (ROI), the net present value, and the: | Internal rate of return |
| The ________ is directly responsible for the individual systems project. | Project team |
| Which of the following is not a tangent benefit of information systems: | Improved resource control |
| The _________ consists of systems analysts, specialists from the relevant end-user business areas, application programmers, and perhaps database specialists. | Project team |
| An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals: | True |
| Internal integration tools: | Enable a project to have sufficient technical support for project management and development |
| On average, private sector IT projects underestimated budget and delivery time of systems by ________ percent. | 50% |
| The cost of a project is based on the time to complete a project multiplied by the cost human resources required to complete the project. | True |
| All of the following are indications of a failed information systems project except: | Employees require training to properly use the system |
| The goal of sociotechnical design is to create systems where the organization and the technology change and adjust to one another. | True |
| The central method used in a scoring model is to: | Perform a weighted comparison of the criteria used to evaluate a system |
| The most widely used project management software today is: | Microsoft Project |
| To best evaluate, from a financial standpoint, an IT investment whose benefits be firmly established in advance, you would use: | The real option pricing model |
| In using a portfolio analysis to determine which IT projects to pursue, you would: | Balance high-risk, high reward projects with lower-risk projects |
| Which type of tool helps project managers identify bottlenecks in project development: | Formal planning and control tools |
| Transaction and clerical systems that displace labor and save space typically produce more measurable, tangible benefits than management information systems. | True |
| Which of the following tools is not one you would use to control risk factors in an information systems project: | Real options pricing model |
| Real options pricing models use the concept of options valuation borrowed from the financial industry. | True |
| User concerns and designer concerns are usually the same at the beginning of the project but may diverge later as the system is built. | False |
| Which of the following is not an organizational factor in systems planning and implementation: | User interface |
| The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts. | True |
| You are using a capital budgeting method to assess the worth of your company's new information system. Which of the following costs would you include in measuring the cash outflow: | Both hardware and software expenditures and labor expenditures |
Created by:
scottcampbell