Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
Chapter 11
| Question | Answer |
|---|---|
| Expertise of organizational members that has not been formally documented best describes: | Tacit knowledge |
| Case-based reasoning is not well-suited for diagnostic systems in medicine. | False |
| Your company wants to develop intelligent techniques to create a "smart" oven that can perfectly cook basic foodstuffs, such as roasts and bread. | Fuzzy logic |
| Virtual reality systems: | Provide architects, engineers, and medical workers with precise, photorealistic simulations of objects |
| Which type of intelligent agent models the behavior of consumers, stock markets, and more, by seeing them as autonomous agents that follow relatively simple rules for interaction: | Agent-based modeling |
| Tools for the management, delivery, tracking, and assessment of various types of employee learning best describes a: | Learning management system |
| The terms used in a fuzzy logic system to describe imprecise states or conditions are referred to as: | Membership functions |
| Expertise is thought to be collective and individual experience of applying knowledge to the solution of problems. | False |
| Intelligent agents can discover underlying patterns, categories, and behaviors in large data sets. | False |
| The flow of events or transactions captured by an organization's system describes: | Data |
| Expert systems work by applying a set of AND/OR rules against a knowledge base, both of which are extracted from human experts. | False |
| _______ knowledge exists in formal documents, as well as in formal rules that organizations derive by observing experts and their decision-making behaviors. | Semi-structured |
| Systems that integrate different types of techniques, such as genetic algorithms, fuzzy logic, neural networks, and expert systems, into a single application are called _______ systems. | Hybrid AI |
| Apple's Siri application is an example of: | Intelligent agent |
| Structured knowledge is explicit knowledge that exists in informal documents. | False |
| Forward chaining is: | A strategy for searching the rule base in an expert system that begins with information entered by the user |
| Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees. | False |
| An inference engine is: | A strategy used to search through the rule base in an expert system by forward chaining or backward chaining |
| A ___________ is a type of intelligent technique that finds patterns and relationships in massive data sets too large for a human to analyze. | Neural network |
| About ________ percent of the United States GDP is produced by the knowledge and information sectors. | 45 |
| For a firm, organizational resources are needed to transform data into knowledge. | True |
| Hardware and software that attempt to emulate the processing patterns of the biological brain best describe: | A neural network |
| The last step in the knowledge management value chain is: | Apply |
| What type of intelligent technique helped Procter % Gamble determine the most efficient methods for their trucks to deliver goods? | Intelligent agents |
| Which of the following would not be classified as a knowledge work system: | Expert system |
| In content management, once a taxonomy is developed, documents must then be _________ with the proper classification. | Tagged |
| Which of the following statements about 3D printing is not true: | It is only usable to make prototypes |
| Specialized systems built for engineers, scientists, and other knowledge workers charged with discovering and creating new knowledge for a company are called: | KWS |
| What is the first value-adding step in the knowledge business value chain? | Data and information acquisition |
| Virtually all expert systems deal with problems of: | Classification |
| Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization. | True |
| 3-D printers can produce fully functioning components, such as working batteries and LEDs. | True |
| Which of the following statements best describes the relationship between collaboration and knowledge management: | Knowledge is useful only when shared with others |
| Which of the following is a type of intelligent technique: | Case-based reasoning |
| Which of the following statements is not an accurate description of the importance of knowledge to a firm: | Knowledge is unconditional |
| Fuzzy logic systems "learn" patterns from large quantities of data by sifting through data, searching for relationships, building models, and correcting over and over again the model's own mistakes. | False |
| Knowledge is universally applicable and easily moved. | False |
| Investment workstations: | Are used in the financial sector to analyze trading situations and manage the investment process |
| You are an automotive engineer working on an application with will automatically parallel park a car. The intelligent technique you may find most useful is: | Fuzzy logic |
| Changing organizational behavior by sensing and responding to new experience and knowledge is called: | Organizational learning |
| Which of the following is not used to capture tacit knowledge: | Neural network |
| Informal social networks of professionals and employees within and outside the firm who have similar work-related activities and interests are called communities of: | Practice |
| A ________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed. | Taxonomy |
| Expert systems are the primary tools used for knowledge discovery. | False |
| _______ seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images. | AR |
| Software programs that work without direct human intervention to carry out specific tasks for individual users, business processes, or software applications are called: | Intelligent agents |
| Which of the following would not be considered semistructured knowledge: | Request for proposals |
| Intelligent techniques include CAD and VRML | False |
| Expert systems are expensive and time consuming to maintain because: | Their rules must be reprogrammed every time there is a change in the environment, which in turn may change the applicable rules. |
| You are advising a multimedia company on the best type of knowledge management system to help them archive digital video and sound clips. Which of the following will suit their needs: | Digital asset management system |
| Most knowledge workers require specialized knowledge work systems, but they also rely on: | Office systems |
| What is meant by the statement "knowledge is sticky"? | Knowledge is hard to move |
| Backward chaining is: | A strategy for searching the rule base in an expert system that begins with a hypothesis |
| Which of the following is not a typical component of an enterprise content management system: | KWS |
| Which of the following are the three major types of knowledge management systems: | Enterprise-wide knowledge management systems, knowledge work systems, and intelligent techniques |
| While systems such as KWS can manage semistructured and unstructured information, enterprise-wide content management systems are designed to manage a firm's structured information. | False |
| To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use: | Intelligent agents |
| The model of human knowledge used by expert systems is referred to as: | The knowledge base |
| Fuzzy logic is a type of: | Intelligent technique |
| Which of the following is not one of the main four dimensions of knowledge described in this chapter: | Knowledge is timeless |
| Because neural network applications cannot always explain why they arrive at a particular solution, they are not well suited for use in the medical profession. | False |
| VRML requires the use of a powerful server as well as large amounts of bandwidth. | False |
| In this technique, descriptions of past experiences of human specialists are stored in a database for later retrieval when the user encounters a situation with similar characteristics. | CBR |
| Which of the following techniques is used for knowledge discovery: | Data mining |
| Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules. | True |
| Which of the following describes a difference between neural networks and genetic algorithms: | Neural networks are programmed to "learn." |
| Expert systems: | Work in very limited domains |
| The set of business processes, culture, and behavior required to obtain value from investments in information systems is one type of: | Organizational and management capital |
| A MOOC is: | A type of online course |
| Which of the following does not describe the dimensions of knowledge in a firm: | It is subject to the laws of diminishing returns |
| ________ often are designed and optimized for the specific tasks to be performed. | Knowledge workstations |
Created by:
scottcampbell