Question 1

Programmable Keys: These keys can save you time as you can program them with frequently used entries.
2.The Main Keyboard: These are the keys you will use to enter CRS formats. Some of the keys on the main keyboard are labeled differently than normal com

Accepted Answer

T¤WED 
Display the dates of the next four Wednesdays 

T¤AUG 
Display a calendar for August of the current year 

T¤AUG/09 
Display a calendar for August in 2009

Question 2

Insert Inserts one character to the right 
Delete Deletes one character to the right of the cursor. 
Reenter Automatically re-enters the last entry you made - a great shortcut. 
Reset Begins a new command. You can only start typing entries on the left

Accepted Answer

T¤563.8¥28.72 
Add 563.8 and 28.72 

T¤729-15.71 
Subtract 15.71 from 729 

T¤199.50*3 
Multiply 199.50 by 3 

T¤533/21 
Divide 533 by 21

Question 3

Main Keyboard Keys: There are some special keys used to perform certain functions in Sabre. For example, the * (asterisk) character is the Display key, used in entries to display parts of Passenger Name Records.

Accepted Answer

A PNR, or P assenger N ame R ecord, is used to store all the data about a passenger's travel plans. Simply put, a PNR is the reservation that the customer makes online, and includes air, car and hotel bookings.

Question 4

Display 
* 
Used to display parts of a Passenger Name Record. Frequently used and appears in many GDS entries. 
Hyphen or "Dash" 
- 
Used mainly for passenger name entries, and displaying profiles. 
Cross of Lorraine 
¥ 
Identifier that is a fixed

Accepted Answer

P Phone
 
R Received
 
I Itinerary
 
N Name
 
T Ticketing

Question 5

Change 
¤ 
Used when making a change to a PNR element. (Note: In this training program the pillow character appears onscreen as ¤.) 
Insert After Segment 
/ 
Used when re-arranging segments in your PNR. 
Change Segment Status 
.
Used when airlines

Accepted Answer

This is called the signature line or source line. The information is read as follows:
 

4GBT.4GBT 
Pseudo city code, repeated twice 

* 
Duty code 

A 
Stands for "Agency" 

SC 
Agent sine 

1650/21JUN17 
Time and date PNR was created

Question 6

Here are some additional keys used to access specific types of information with the Sabre system. For instance, the 1 key begins Sabre entries which pertain to flight availability. These keys are called field identifiers.

Accepted Answer

Priority

Type of Number

Designator

Example


1 Travel agency 
A 

9415-661-8081-A 

2 Home 
H 

9415-661-1841-H 

3 Business 
B 

9415-661-9893-B 

4 Mobile 
M 

9415-772-9999-M

Question 7

1 
Availability of flights 

2 
Flight Information 

3 
Communicate or request information to/from any airline other than American Airlines 

4 
Communicate or request information to/from American Airlines 

5 
Add remarks to the Passenger

Accepted Answer

Display the name field of a PNR

Question 8

Key Combination Function 
 +  Allows you to enter information and print a copy at the same time. 
 +  or  Clears working area of displayed information. 
 +  Clears both the working area and the memo area screen of displayed information. 
 +  Moves the

Accepted Answer

9818-598-0180-M 
Enter a mobile (M) telephone number into a PNR (could also use "C" for "cell")

Question 9

Before the CRS will accept any print request, you must first designate a printer. This is somesi=times referred to as "signing into a printer". Printers are identified by their printer address (A1B2C3 in the example below).
Entry Example

Purpose

PT

Accepted Answer

*P9 
Display only the phone field 

*P 
Display the passenger data

Question 10

NOTE: By adding a display symbol (*) after the printer address or word END, the system will sign you into or out of the hardcopy printer in all areas.

Accepted Answer

The purpose of the Ticketing Line, also known as the TAW line, is to provide ticketing instructions for how and when the ticket should be issued.

Question 11

MD 
"Move Down". Scrolls down to next page. Note: The symbol ¥ at the bottom of the screen indicates that there is more information available on the following page. 

MD/KEYWORD 
Moves down in the screen to the keyword. For example, to move down to

Accepted Answer

A TC will only add a TAW line if a new reservation is being created during a system outage. For example, if creating a new reservation today (July 5), the TAW line would be:
 
7TAW05JUL/

Question 12

You can think of a Pseudo City as an address. While in training, your home Pseudo City is 4HC2. Each day, when you sign into Sabre with your training sign on, you will automatically be emulated in training's "home" Pseudo City of 4HC2.

Accepted Answer

*T -- to display the ticketing field only

Question 13

The format to emulate into the Acme Corporation PCC is:
 
AAAF3WA

Accepted Answer

When changes are made to the itinerary of a PNR, before you can save those changes, Sabre requires a received-from field.
 
The purpose of the received-from field is to identify who requested and made the changes to the itinerary. The received-from info

Question 14

Insert Inserts one character to the right 
Delete Deletes one character to the right of the cursor. 
Reenter Automatically re-enters the last entry you made - a great shortcut. 
Reset Begins a new command. You can only start typing entries on the left

Accepted Answer

The entry begins with the received-from qualifier 6, followed by the name and telephone of the caller. Next is a slash separator (/), the name of the travel counselor (that's you!), another slash, the letter A and your two-letter Sabre agent sine, a third

Question 15

Display 
* 
Used to display parts of a Passenger Name Record. Frequently used and 
Hyphen or "Dash" 
- 
Used mainly for passenger name entries, and displaying profiles. 
Cross of Lorraine 
¥ 
Identifier that is a fixed part of a CRS format. 
End

Accepted Answer

7TAW09DEC/ 
Enter a ticketing (TAW) line for ticketing the PNR on on December 9. Freeform text may be entered after the second slash. 

7TAW/WORKING ON PNR/SEE P5H 
Example of a TAW line used to communicate freeform comments to support agents or to an

Question 16

1 
Availability of flights 

2 
Flight Information 

3 
Communicate or request information to/from any airline other than American Airlines 

4 
Communicate or request information to/from American Airlines 

5 
Add remarks to the Passenger

Accepted Answer

6KIM CLARK 908-777-6123/CHRIS MAY/ACM/EXT-2234 
Enter initial received-from data into a PNR, indicating that the caller's name was Kim Clark and phone number was 908-777-5123, and that the agent's name is Chris May, agent sine is CM, and agent's phone

Question 17

MD 
"Move Down". Scrolls down to next page. Note: The symbol ¥ at the bottom of the screen indicates that there is more information available on the following page. 

MD/KEYWORD 
Moves down in the screen to the keyword. For example, to move down to th

Accepted Answer

As you know, all new remarks you enter at Online Travel will begin with the alpha code H for "Historical" followed by a hyphen (-).

Question 18

Key Combination Function 
 +  Allows you to enter information and print a copy at the same time. 
 +  or  Clears working area of displayed information. 
 +  Clears both the working area and the memo area screen of displayed information. 
 +  Moves the

Accepted Answer

Existing alpha-coded remarks begin with an alpha code and a Cross of Lorraine (¥). For example, if the customer has a seat preference in their profile, when their PNR is created it would include a seat remark beginning with the alpha code S followed by a

Question 19

Entry
Purpose
PTR/A1B2C3 
Designate printer address A1B2C3 as the hardcopy printer 
PTR/END 
Undesignate a hardcopy printer

Accepted Answer

The H alpha code identifies hotel-related remarks. These H¥ hotel remarks are different from Online Travel's H- historical remarks, which can be about any subject.

Question 20

SI*119345 
Initial sign-in entry 

JEWEL12 
Passcode entry to complete sign-in to Sabre 

AAAB7V9 
Emulate into pseudo city B7V9 

SO* 
Sign the agent out of the computer

Accepted Answer

A Email address N MAX error remarks 
B TIMS Profile Data O Office Remarks (Internal) 
C Car remarks P Client Personal(home address) 
D Open Q Q/A remarks & CORREX Q back 
E Exchange remarks R Request invoice/Ticket copy remarks 
F Air Documentation (

Question 21

¤C 
Switch to work area "C" 

*S* 
Display the current work areas 

¥J 
Display set address

Accepted Answer

The entry begins with the remarks qualifier 5, followed by a numeral 0 and a slash (/). This inserts the Form of Payment remark as the first remark in the PNR - an American Express standard. Next comes a hyphen (-), an asterisk (*), a two-letter credit ca

Question	Answer
Programmable Keys: These keys can save you time as you can program them with frequently used entries. 2.The Main Keyboard: These are the keys you will use to enter CRS formats. Some of the keys on the main keyboard are labeled differently than normal com	T¤WED Display the dates of the next four Wednesdays T¤AUG Display a calendar for August of the current year T¤AUG/09 Display a calendar for August in 2009
Insert Inserts one character to the right Delete Deletes one character to the right of the cursor. Reenter Automatically re-enters the last entry you made - a great shortcut. Reset Begins a new command. You can only start typing entries on the left	T¤563.8¥28.72 Add 563.8 and 28.72 T¤729-15.71 Subtract 15.71 from 729 T¤199.50*3 Multiply 199.50 by 3 T¤533/21 Divide 533 by 21
Main Keyboard Keys: There are some special keys used to perform certain functions in Sabre. For example, the * (asterisk) character is the Display key, used in entries to display parts of Passenger Name Records.	A PNR, or P assenger N ame R ecord, is used to store all the data about a passenger's travel plans. Simply put, a PNR is the reservation that the customer makes online, and includes air, car and hotel bookings.
Display * Used to display parts of a Passenger Name Record. Frequently used and appears in many GDS entries. Hyphen or "Dash" - Used mainly for passenger name entries, and displaying profiles. Cross of Lorraine ¥ Identifier that is a fixed	P Phone R Received I Itinerary N Name T Ticketing
Change ¤ Used when making a change to a PNR element. (Note: In this training program the pillow character appears onscreen as ¤.) Insert After Segment / Used when re-arranging segments in your PNR. Change Segment Status . Used when airlines	This is called the signature line or source line. The information is read as follows: 4GBT.4GBT Pseudo city code, repeated twice * Duty code A Stands for "Agency" SC Agent sine 1650/21JUN17 Time and date PNR was created
Here are some additional keys used to access specific types of information with the Sabre system. For instance, the 1 key begins Sabre entries which pertain to flight availability. These keys are called field identifiers.	Priority Type of Number Designator Example 1 Travel agency A 9415-661-8081-A 2 Home H 9415-661-1841-H 3 Business B 9415-661-9893-B 4 Mobile M 9415-772-9999-M
1 Availability of flights 2 Flight Information 3 Communicate or request information to/from any airline other than American Airlines 4 Communicate or request information to/from American Airlines 5 Add remarks to the Passenger	Display the name field of a PNR
Key Combination Function + Allows you to enter information and print a copy at the same time. + or Clears working area of displayed information. + Clears both the working area and the memo area screen of displayed information. + Moves the	9818-598-0180-M Enter a mobile (M) telephone number into a PNR (could also use "C" for "cell")
Before the CRS will accept any print request, you must first designate a printer. This is somesi=times referred to as "signing into a printer". Printers are identified by their printer address (A1B2C3 in the example below). Entry Example Purpose PT	P9 Display only the phone field P Display the passenger data
NOTE: By adding a display symbol (*) after the printer address or word END, the system will sign you into or out of the hardcopy printer in all areas.	The purpose of the Ticketing Line, also known as the TAW line, is to provide ticketing instructions for how and when the ticket should be issued.
MD "Move Down". Scrolls down to next page. Note: The symbol ¥ at the bottom of the screen indicates that there is more information available on the following page. MD/KEYWORD Moves down in the screen to the keyword. For example, to move down to	A TC will only add a TAW line if a new reservation is being created during a system outage. For example, if creating a new reservation today (July 5), the TAW line would be: 7TAW05JUL/
You can think of a Pseudo City as an address. While in training, your home Pseudo City is 4HC2. Each day, when you sign into Sabre with your training sign on, you will automatically be emulated in training's "home" Pseudo City of 4HC2.	*T -- to display the ticketing field only
The format to emulate into the Acme Corporation PCC is: AAAF3WA	When changes are made to the itinerary of a PNR, before you can save those changes, Sabre requires a received-from field. The purpose of the received-from field is to identify who requested and made the changes to the itinerary. The received-from info
Insert Inserts one character to the right Delete Deletes one character to the right of the cursor. Reenter Automatically re-enters the last entry you made - a great shortcut. Reset Begins a new command. You can only start typing entries on the left	The entry begins with the received-from qualifier 6, followed by the name and telephone of the caller. Next is a slash separator (/), the name of the travel counselor (that's you!), another slash, the letter A and your two-letter Sabre agent sine, a third
Display * Used to display parts of a Passenger Name Record. Frequently used and Hyphen or "Dash" - Used mainly for passenger name entries, and displaying profiles. Cross of Lorraine ¥ Identifier that is a fixed part of a CRS format. End	7TAW09DEC/ Enter a ticketing (TAW) line for ticketing the PNR on on December 9. Freeform text may be entered after the second slash. 7TAW/WORKING ON PNR/SEE P5H Example of a TAW line used to communicate freeform comments to support agents or to an
1 Availability of flights 2 Flight Information 3 Communicate or request information to/from any airline other than American Airlines 4 Communicate or request information to/from American Airlines 5 Add remarks to the Passenger	6KIM CLARK 908-777-6123/CHRIS MAY/ACM/EXT-2234 Enter initial received-from data into a PNR, indicating that the caller's name was Kim Clark and phone number was 908-777-5123, and that the agent's name is Chris May, agent sine is CM, and agent's phone
MD "Move Down". Scrolls down to next page. Note: The symbol ¥ at the bottom of the screen indicates that there is more information available on the following page. MD/KEYWORD Moves down in the screen to the keyword. For example, to move down to th	As you know, all new remarks you enter at Online Travel will begin with the alpha code H for "Historical" followed by a hyphen (-).
Key Combination Function + Allows you to enter information and print a copy at the same time. + or Clears working area of displayed information. + Clears both the working area and the memo area screen of displayed information. + Moves the	Existing alpha-coded remarks begin with an alpha code and a Cross of Lorraine (¥). For example, if the customer has a seat preference in their profile, when their PNR is created it would include a seat remark beginning with the alpha code S followed by a
Entry Purpose PTR/A1B2C3 Designate printer address A1B2C3 as the hardcopy printer PTR/END Undesignate a hardcopy printer	The H alpha code identifies hotel-related remarks. These H¥ hotel remarks are different from Online Travel's H- historical remarks, which can be about any subject.
SI119345 Initial sign-in entry JEWEL12 Passcode entry to complete sign-in to Sabre AAAB7V9 Emulate into pseudo city B7V9 SO Sign the agent out of the computer	A Email address N MAX error remarks B TIMS Profile Data O Office Remarks (Internal) C Car remarks P Client Personal(home address) D Open Q Q/A remarks & CORREX Q back E Exchange remarks R Request invoice/Ticket copy remarks F Air Documentation (
¤C Switch to work area "C" S Display the current work areas ¥J Display set address	The entry begins with the remarks qualifier 5, followed by a numeral 0 and a slash (/). This inserts the Form of Payment remark as the first remark in the PNR - an American Express standard. Next comes a hyphen (-), an asterisk (*), a two-letter credit ca
	The asterisk before the credit card code and number will cause Sabre to obtain approval for the credit card when the ticketing takes place. The -XN at the end of the entry keeps the credit card number from being printed on the invoice. Including the -XN i
	AX American Express Card 50/-*AX311900011123331¥03/18-XN VI VISA DC Diners Club CA MasterCard TP Air Travel Plan
	*/ ----to show the address
	The entry consists of the remarks qualifier 5, followed by the item number of the remark that you want to change, the change key (¤), the letter H for Historical, a hyphen (-), then the new remark text.
	In application, the entry shown above would change the second remark in the remarks field to H-STEVE CALLED TO CHANGE HOTEL TO JULY 6-9.
	begins with the remarks qualifier 5, followed by the item number of the remark that you want to change, and the change key (¤). Next is the new credit card information, entered in the same format as you learned in the Form of Payment section: a hyphen (-)

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