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MGT 301
Chapter 13 Quiz
| Question | Answer |
|---|---|
| The group development stage in which individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure is the ______ stage. | Storming |
| Administrative oversight given to self-managed teams does not typically include _____. | Initiating change |
| Which of the following is a disadvantage of smaller groups? | unfair work distribution |
| Which of the following is not a reason to enforce norms? | to create a written document of behavioral guidelines for new employees |
| During the performing stage of team development, the group answers the question _____ | "Can we do the job properly?" |
| Who are typical members of continuous improvement teams? | volunteers or workers and supervisors |
| A data processing group is an example of a(n) _____. | production team |
| Paige missed another deadline and her boss... Linda thinks she may say something she'll regret if she talks to Paige about this now, so she decides to wait awhile. Linda is using the ______ conflict-handling style. | avoiding |
| Larry proposed the purchase of a new Epson copier to his boss.... , but when he thinks about it later, he realizes he does not really feel strongly about it. Amir should probably adopt a(n) ______ conflict-handling style in this matter. | accommodating |
| Which of the following is an important aspect when creating a self-managed team? | Use some form of team compensation. |
| Since hard feelings about group leadership and assignments had passed, Robin's group recently seemed to be relating much better. At the meeting tomorrow she should take advantage of this moment by _____. | helping the team identify group goals and values |
| The disadvantage of the ______ conflict-handling style is that it is very time-consuming. | collaborating |
| In which of the following conditions should constructive conflict be stimulated? | The group seems to have inertia and be apathetic. |
| Which of the following is not characteristic of workgroups with excessive conflict? | creativity |
| The question the group is asking during the forming stage of group development is _____ | "Why are we here?" |
| Which of the following is not a disadvantage of larger groups? | more division of labor |
| Members of a team develop their ______ based on the expectations of the team, of the organization, and of themselves. | roles |
| During the forming stage, the leader should _____. | allow people to socialize and become acquainted |
| Rebecca asked Gavin, one of her team members, to purposefully think of and voice criticisms as the group discussed a popular idea to open a branch office in another state. This is an example of the use of _____. | devil's advocacy |
| At Allen and Thomas Architects, a group of designers are developing the first drawings for a proposed multiuse office development in an older section of a large city that is being revitalized. What type of work team is this group? | project team |
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