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PM
Project Management Ch. 4 Flashcards
| Question | Answer |
|---|---|
| The planning process is based on the _____, which establishes what is to be accomplished. | project objective |
| The _____ is the tangible end product that the project team or contractor must produce and deliver in order for the sponsor or customer to achieve the expected benefits from implementing the project. | objective |
| The project objective should include the following elements: | 1. Expected benefits that will result from implementation of the project and define success 2. Primary project end product or deliverable 3. Date by which the project is required to be completed 4. Budget within which the project must be completed |
| The _____ defines what needs to be done. | project scope |
| _____ define the functional, operational, and performance specifications or capabilities that must be met for the project’s end product and other project deliverables. | Customer requirements |
| _____ defines the major tasks that will need to be performed to accomplish the work and produce all the project deliverables. | Statement of Work (SOW) |
| _____ are the products or outputs that the project team or contractor will produce and provide to the customer during and at the completion of the performance of the project. | Deliverables |
| _____ for all project deliverables must be described in greater detail than what is stated in the project charter or request for proposal. | Acceptance criteria |
| _____ is a hierarchical decomposition of the project work scope into work packages that produce the project deliverables. | Work Breakdown Structure (WBS) |
| A _____ needs to be established to define how changes will be documented, approved, and communicated. | change control system |
| A _____ includes or references the specifications, industry or government standards (for design, testing, safety, construction, etc.), and codes that must be used and met during the performance of the project work. | project quality plan |
| The work breakdown structure subdivides the project into smaller pieces called _____. | work items |
| The WBS should be_____ to a level that identifies individual work packages for each specific deliverable listed in the project scope document. | decomposed |
| A _____ defines who will be responsible for the work. | responsibility assignment matrix (RAM) |
| A _____ defines the sequence of how the activities will get done. It is a tool for arranging the specific activities in the appropriate sequence and defining their dependent relationships. | network diagram |
| The three most common techniques of network diagramming are: | 1. Program evaluation and review technique (PERT) 2. Critical path method (CPM) 3. Precedence diagramming method (PDM). |
| Activities have a _____—that is, they are linked in a logical sequence to show which activities must be finished before others can start. | dependent relationship |
| A _____ includes sections for the customer requirements, statement of work, project deliverables, acceptance criteria, and work breakdown structure. | project scope document |
Created by:
akomm11