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NAVY CASH & Retail
RETAIL OUTLETS & NAVY CASH
| Question | Answer |
|---|---|
| What two ways does the Navy Cash Financial System stores funds on a card? | CHIP AND MAGNETIC STRIP |
| At which locations is the magnetic strip on a Navy Cash card designed to be use? | ANYWHERE MASTERCARD IS ACCEPTED |
| What type of Navy Cash management system is used in shipboard vending machines? | CHIP |
| Which of the following reports can the sales officer use to view the business day's Navy Cash sales? | MERCHANT SALES SUMMARY REPORT |
| What officer compares the Retail Operations Management End of Day Report and the Navy Cash Merchant Sales Summary Report to validate electronic sales in the ship's store? | SALES OFFICER |
| Where are the End of Day round-trip reports stored in ship's records? | SHORE REPORTS folder |
| When are purchases at vending machines normally forwarded to the Navy Cash server? | @ TIME OF SALE |
| What message will be displayed on the card accepting device when the $25.00 transaction limit is exceeded? | INSUFFICIENT FUNDS |
| Which of the following customer actions are required after reaching the $25.00 transaction limit at a vending machine? | CHANGE/RESET PON @ NC Kiosk |
| Which of the following reports provides information on vending machine sales? | MERCHANT SALES SUMMARY REPORT |
| Vending machine sales numbers are included in which of the following disbursing officer's monthly documents? | MONTHLY SALES |
| To allow for thorough and accurate numbers, when does the sales office normally start End of Month reports for vending machines? | @ 2100Z 5 DAYS BEFORE THE 27th of the month |
| What DOD form is used to document the custody of a retail outlet's change fund? | DD 1081 |
| What minimum number of times per week should the sales officer review the Cash Register Record Form 469? | 2 |
| Where can a blank Cash Register Record sheet be found? | SALES OFFICE |
| The outlet operator and which other person sign the Cash Register Record Form 469 after all figures have been entered? | CCA |
| Where are vending machine money box car seal numbers documented? | NAVSUP Form 469 |
| At a minimum, how often will the sales officer review the cash register form if the cash collection agent is making collections? | Twice weekly |
| After reviewing Navy Cash information in the ROM system, what is the second action required when an End of Month (EOM) difference is discovered? | PRINT OUT THE ROM OVER/SHORT REPORT |
| Which of the following reports will be compared with the ROM Over/Short Report when investigating an End of Month difference? | NAVY CASH SALES SUMMARY REPORT |
| Who signs an unresolved End of Month difference letter? | SALES AND DISBURSING OFFICER |
| What type of refund is used when a customer returns a single item from a multiple item purchase? | MISCELLANEOUS REFUND |
| What happens to undamaged items returned to the ship's store? | RETURNED TO INVENTORY |
| What happens to the sales officer's copy of a return receipt after verifying the Navy Cash Daily Refund Report? | FILED BY THE RK |
| What officer is responsible for issuing local instructions on procedures for collecting cash from ship's stores? | SUPPO |
| Which of the following personnel will have the combination to the cash collection agent's safe? | CCA ONLY |
| When closing out an EPOS Outlet at the EOM, the sales outlet operator and what other person signs the cash register record? | SALES OFFICER |
| AFTER EST A SHIP'S STORE, WHICH SALES OR SERVICE ACTIVITIES MAY BE AUTH? | VENDING MACHINES, barbershop, laundry |
| IN ADDITION TO NOTIFYING NEXCOM, WHO MUST BE NOTIFIED OF THE EST OF A SHIP'S STORE? | TYCOM,nexcom,dfas |
| THE OPERATION OF A SHIP'S STORE IS IMPORTANT TO THE CREW BECAUSE IT PROVIDES WHICH OF THE FOLLOWING BENEFITS? | HEALTH AND COMFORT ITEMS AT THE LOWEST PRACTICAL PRICE |
| WHICH OF THE FOLLOWING TYPES OF OBLIGATIONS HOLDS THE SALES OFFICER ACCOUNTABLE FOR KEEPING ACCURATE RECORDS OF PUBLIC FUNDS? | LAWFUL ORDER |
| WHAT OFFICER MAY BE HELD ACCOUNTABLE FOR THE ACTIONS OF RESPONSIBLE PERSONS WORKING IN THE SHIP'S STORE? | SALES OFFICER |
| WHAT TYPE OF TRUST DOES THE SALES OFFICER ASSUME WHEN OPERATING THE SHIP'S STORE? | Public |
| WHAT TWO TYPES OF RESPONSIBILITY ARE USED TO DESCRIBE THE OPERATION OF RETAIL SALES OUTLETS AND THEIR HOLDING LOCATIONS THAT SUPPLY THEM? | Separate and combined |
| WHAT TYPE OF RESPONSIBILITY OPERATION IS IN EFFECT WHEN THE SAME PERSON OPERATES BOTH THE SALES OUTLET AND THE HOLDING LOCATION THAT SUPPLIES IT? | COMBINED |
| UNDER WHAT TYPE OF RESPONSIBILITY OPERATION DO MOST SHIP'S STORES OPERATE? | Separate |
| WHICH OF THE FOLLOWING PERSONNEL IS (ARE) AUTH TO PURCHASE NONDISTINCTIVE MERCHANDISE FROM THE SHIP'S STORE? | OFFICER/ENLISTED PERSONNEL ON BOARD EN ROUTE TO DUTY, US FOREIGN SERVICE EN ROUTE TO DUTY, & ACCREDITED TECHNICAL REPS ASSIGNED TO THE SHIP |
| WHEN, IF EVER, ARE EMBLEMATIC ITEMS AUTH TO BE SOLD TO THE GENERAL PUBLIC DURING SHIP TOURS? | WHEN AUTH BY THE CO |
| IN LOCATIONS OUTSIDE THE US, WHICH OF THE FOLLOWING PERSONNEL IS AUTH TO PURCHASE NONDISTINCTIVE MERCHANDISE FROM THE SHIP'S RETAIL STORE? | Marine or aircraft disaster survivors |
| WHAT MINIMUM NUMBER OF HOURS SHOULD THE SHIP'S STORE BE OPEN WHILE IN PORT? | 20-inport 42-underway |
| WHAT MINIMUM NUMBER OF MINUTES SHOULD YOU ALLOW CUSTOMERS TO FINISH THEIR SHOPPING IN WALK-IN STORES? | 15 MINS |
| CHANGES TO THE SHIP'S STORE HOURS SHOULD BE PUBLICIZED IN THE PLAN OF THE DAY WHAT MINIMUM NUMBER OF DAYS IN ADVANCE? | 7 days (1 week) |
| IN WHICH OF THE FOLLOWING LOCATIONS ARE SPECIAL SALES OUTLETS COMMONLY LOCATED? | HANGAR BAY |
| WHAT PROCESS IS REQUIRED TO SELL EMBLEMATIC MERCHANDISE TO THE GENERAL PUBLIC ON THE PIER? | ESTABLISHMENT OF A SPECIAL SALES OUTLET |
| WHAT TYPE OF SALES OUTLET IS NORMALLY EST IN THE ROM SYSTEM FOR A SPECIAL SALES OUTLET? | NON-EPOS |
| DURING VENDING MACHINE REPLENISHMENT, WHAT GOOD BUSINESS PRACTICE PREVENTS THE BRINGING OF UNNECESSARY STOCK? | PHYSICALLY VERIFYING THE ITEM COUNT REQUIRED |
| TO REPLENISH A CANNED DRINK VENDING MACHINE, WHAT MINIMUM NUMBER OF MINUTES IS RECOMMENDED TO ALLOW CANNED DRINKS TO COOL BEFORE WORK SHIFTS BEGIN? | 60 MINUTES |
| WHICH OF THE FOLLOWING PUBS CONTAINS INFO ON MEDICAL INSPECTIONS OF VENDING MACHINES? | Tri-Service Food Code,NAVMED PUB 5010-1 |
| WHAT SPECIFIC INFO IS REQUIRED ON THE OUTSIDE OF VENDING MACHINE MONEY BOXES? | UNIQUE ID NUMBER |
| WHAT PERSON DESIGNATED BY THE SALES OFFICER IS RESPONSIBLE FOR MAINTAINING THE MONEY BOX KEY? | CCA |
| WHAT PERSON MAINTAINS CONTROL OF MONEYBOXES AND THE MONEY BOX LOGS ON THE WEEKEND? | SUPPLY DUTY OFFICER |
| WHAT TYPE OF SECURITY CLASSIFICATION IS A HOLDING LOCATION? | GROUP 3 |
| WHOSE PRIMARY RESPONSIBILITY IS IT TO PREVENT THEFT IN A RETAIL SALES OUTLET? | SUPPO |
| WHICH OF THE FOLLOWING ACTIONS WILL HELP KEEP THEFT TO A MINIMUM IN THE SHIP'S STORES? | LIMITING THE NUMBER OF CUSTOMERS IN THE STORE |
| WHEN THERE IS EVIDENCE OF A BREAK IN BUT THE INVESTIGATION REVEALED NO FINANCIAL LOSS, THE CO IS REQUIRED TO TAKE WHAT ACTION, IF ANY? | NONE |
| AFTER AN ACT OF FRAUD IS SUSPECTED IN THE SHIP'S STORE, WHICH OF THE FOLLOWING PERSONNEL COULD THE CO APPOINT AS THE INVESTIGATOR? | AVIONICS OFFICER |
| WHEN FRAUD IS SUSPECTED IN THE SHIP'S STORE, WHAT ACTION, IF ANY, IS REQUIRED IN THE ROM SYSTEM? | CEASE ALL TRANSACTIONS |
| REVIEW BY SALES OFFICER | entries/checks deposited w/DISBO entries in NAVSUP 469/470 initialed Cash collections entered into ROM correctly Verified by generating cash memo (1149) |
| DEPOSIT MEMO CASH SALES INVOICE | PREPARED TO SUBSTANTIATE CASH RECEIPTS FROM SALES @ EOM, upon relief of SALESO/DISBO, matches NAVSUP 469/470 entered in ROM |
| NAVSUP FORM 470 | CASH RECEIPT BOOK. Little book, used to record DEPOSITS to the DISBO by CCA or Sales-O |
| NAVSUP FORM 469 | CASH REGISTER RECORD. Big Book, used to record all cash transactions/collections made by CCA/Sales Officer. Reviewed daily or twice weekly. Compared towards the NAVSUP 470 & C02/C03/C04 Reports daily, or @ least twice weekly. |
| SELF-LOCKING Vend. COIN/moneyBOXES | Numbered on the outside for easy ID, sealed with car seal recorded in NAVSUP Form 469. Meter readings by CCA twice a week. 2 sets of keys, 1 set locks box into machine (held by vending operator), other set locks the money box (held by CCA) |
| Money bags *AFTER HOURS,WEEKENDS,DUTY* | *issued*numbered*logged *day*time*money bag number*signature of issuer or receiver of bag |
| METHODS OF COLLECTING CASH | **use lockable money bags to deliver cash from sales outlets,**use locked money boxes for vending machines |
| VENDING MACHINE CASH COLLECTION | IN-PORT: mon-fri, IF sales DO NOT exceed $100 daily, collect twice a week or as directed by SALES officer AT SEA: daily (same as in-PORT) |
| NON-EPOS OUTLETS COLLECTIONS | Collected @ end of ea. Shift/daily, EXCEPT when authorized by TYCOM, DIFF. Of $5 or more investigated |
| Accountability | Obligation to render an accounting of property and funds |
| Responsibility | Obligation PLACED upon an individual by law, lawful order, regulation |
| SEPARATE RESPONSIBILITY | 1 person responsible for operation of retail outlet, and another responsible for the holding location that supplies it |
| COMBINED RESPONSIBILITY | same person is responsible for a SALES outlet and the holding location that supplies it |
| PROFIT & NET PROFIT AVAIL | Used to pay operating expenses & for Transfer to MWR |
| CHANGES TO SHIP'S STORE HOURS | POD Notes @LEAST 1 WEEK prior |
| SIGNS | are the silent salesmen! Product's origin,description, projected sale date,& store policies |
| INSTITUTIONAL SIGNS | POLICY SIGNS, PERMANENT SIGNS; store POLICY, hrs of operation, store location, refund POLICY, auth patrons. |
| MERCHANDISE SIGNS | what's on sale, what an item is, price of item, surgeon General warning. |
| DECORATIONS | all major events & seasonal changes, change out MONTHLY; see NEXCOM PUB 90-33 |
| RETAIL MARKUP | 15%-20% |
| MANDATORY 6% MARKUP | Toiletries D-1, Sundries D-3, Uniforms E-1 |
| REASON FOR MARKUPS | cover markdowns & surveys, cover operating expenses, shipping charges, cover cost of operations, meet reqs for profits to MWR |
Created by:
liacountey