Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
org behavior test 3
| Question | Answer |
|---|---|
| a blank can be defined as set of specific work and task activities that engage an individual in an organization | job |
| job rotation and cross training programs are variations of job enlargement | true |
| method of job design increase the number of activity in a job to overcome the boredom of overspecialized work | job enlargement |
| Variation of job enlargement in which workers are exposed to a variety of specialized job over time | job rotation |
| Standardization and the narrow explicit specification of task activities for workers | job simplification |
| c. Designing or redesigning a job by incorporating motivational factors into it | job enrichment |
| 7. True or False: Job sharing is an alternative work pattern that enables employees to set their own daily work schedules. | false |
| employees working in other places other than the office | telecommuting |
| many telecommuters feel a sense of social isolation | true |
| this arrangement provides the benefit of more time for those who want to balance work and family life | four day weekend |
| a recent study showed that telecommuting had a postive benefit on work performance | true |
| managers also need a wide range of _______ to be effective | nontechnical skills |
| michael campion and paul thayer used ergonomics based on ______, ______and ________ to develop an interdisciplinary framework for the design of work | engineering, biology, psychology |
| the ______ to job design emphasizes the persons interaction with physical aspects of the work environment and is concerned with the amount of physical exertion | biological approach |
| frank landy believes that organizaitons should redesign jobs to ______ worker control and _______ worker uncertainity | increase, redude |
| increasing control, reducing uncertainity and managing conflict are all ways to improve your work design parameters | true |
| the science of adapting work and working conditions for the employee or worker is called | ergonomics |
| what does STS stand for | socio-technical systems |
| ______ blank can be defined as set of specific work and task activities that engage an individual in an organization | job |
| which of the following is not one of the five steps in changing organizational culture | revert to old cultural behaviors |
| the process by which newcomers are transformed from outsiders to particapating effective members of the organization | organizational socialization |
| what is needed to manage effective ethical behavior in companies that encourage whistle blowing | trust |
| 28. True or False: Managers can encourage ethical behaviors by being a good role models for employees. | true |
| 29. ________ focuses on behaviors that help employees fit into the organization and meet the expectations of coworkers. | organizational culture inventory (OCI) |
| 30. The use of multiple methods to measure organizational culture | triangulation |
| 31. Mergers & Acquisitions combine both organizational cultures and national cultures: | true |
| 32. To achieve a better understanding of an organization’s culture what level(s) should be studied? | all of the above |
| what is the most visible and accessible level of culture | artifacts |
| 34. Relatively elaborate sets of activities that are repeatedly enacted on important occasions are known as organizational ____________________ | ceremonies and rites |
| 35. What is argued to be the most effective way to reinforce organizational values? | stories |
| 36. What can be used as a powerful tool to discourage dysfunctional and deviant behaviors in organizations? | culture |
| 37. The Fit perspective is useful in explaining ______- term performance but not ______- term performance. | short;long |
| 38. What are the group(s) of followers called in LMX? | in-groups and upper groups |
| 39. What form of leadership inspires and excites followers to high levels of performance? | transformational leadership |
| 40. Trust is the willingness to be vulnerable to the actions of another. | true |
| The process of being guided and directed by a leader in the work environment. | followership |
| _____is key to influencing organizational behavior and achieving organizational effectiveness | leadership |
| 44. What is the example listed in the book that uses the adhocracy structural configuration? | NASA |
| What two ways of organizing a company were merged by the Matrix Organization | product and function |
| 46. Downsizing is a planned strategy to reduce the size of an organization and it is often accompanied by related restructuring and revitalization activities. | true |
| Contextual variables is a set of 4 characteristics that influence the success of an organizations design, which includes: | size, technology, environment, strategy, and goals |
| Which of the following is not an input of an organization? | products and services |
| Strategies and goals are known as the fourth contextual variable. | true |
| an advantage for change and new approaches to problem is what | leader |
| an advocate for stability and the status quo is what | manager |
| Which type of leadership uses strong, directive actions to control the rules, regulations, activities, and relationships in a work environment? | autocratic |
| 53. Leadership grid is the approach to understanding employee concerns for results and for people. | true |
| 54. A Leader with a democratic style uses interaction and collaboration with followers to direct the work and work environment. | true |
| what is country club management | thoughtful attention to the needs of people |
| ______________________ proposes that the fit between the leader’s situation determines the team’s effectiveness in work accomplishment. | fielders contingency theory |
| the person a leader has least preferred to work with | least preferred coworker |
| the path-goal theory is based upon | expectancy theory of motivation |
| 59. The Vroom-Yetton-Jago normative decision model states that managers should always include employees in the decision-making process without regard to any factors that make the company what it is. | false |
| 60. Who developed The Situational Leadership Model? | paul hersey and kenneth blanchard |
| 61. The Situational Leadership Model suggests that the leader’s behavior should be adjusted to the _____________ ___________ of the followers. | maturity level |
| 56. Organizational structure may be weak if it is out of alignment with the organization’s | contextual variables |
| 57. New business technologies are increasingly changing and shaping future business processes, initiatives, and organizational designs. | true |
| 58. Because of forces reshaping organizations, managers find themselves trying to meet conflicting goals: efficiency orientation and quality orientation. | true |
| 59. What is one potential problem with globalization? | corporations fight with sovereign nations and laws conflict across national borders |
| 60. In what stage of life is an organic structure organic and informal? | birth |
| 61. Deeply inter-networked firms were found to be more focused and specialized, less hierarchical, and more engaged in external partnering. | true |
| 62. Leader behavior aimed at defining and organizing work relationships and roles, as well as establishing clear patterns of organization, communication, and ways of getting things done is called what? | initiating structure |
| 63. One study of more than 200 managers and employees in a Midwestern insurance company found that meaningfulness, safety and availability were three important psychological conditions that affected employees’ ____in their jobs and work roles. | engagement |
| 64. What is the process of deciding how to divide the work in an organization? | differentiation |
| 65. Name one example of Rites of Passage that shows that an individual’s status has changed within the organization. | retirement dinners |
| 33. True or False: frequent communication with the boss always improve performance rating | false |
Created by:
rcu10