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Business Chapter 3
| Question | Answer |
|---|---|
| the ability to influence individuals and groups to achieve or organizational goals is | [Leadership |
| when leaders have ambition and persistence in reaching goals, they are demonstrating | initiate |
| when leaders must make decisions | judgment |
| when others can rely on you | dependability |
| leaders need to look at all angles of the problem | objectivity |
| leaders understanding the importance of others people and enjoy being with them | cooperation |
| leaders who have higher standers of integrity | honesty |
| management use both and tend to favor one over the other and adjust the approach | flexible |
| believe employees like the job and meet personal needs and like personal responsibility and to solve problems | limited management |
| to make share that there doing there job and think that they have to force them to do the job and closely supervise it | close management |
| you do it there way or your out you do it the way they tell you | Autocratic leadership |
| is very open to conversation and discussing problems | democratic leadership |
| there is no management or every little the employees have expectations | open leadership |
| uses the other three depending on with needs to be done | situational |
| The managers positions in the organization | position |
| the managers control of | rewards |
| the managers knoledge and skill | expert |
| the employees perception of the manager | identity |
| trying to make the best decision with there own jugment | courage |
| leaders are not highly emotional | stablity |
| recognize the feeling and ideos of others | understanding |
| involves an awareness of your attitudes and opinions | self understanding |
| an organization of workers formed to represent their common interests | union |
| the contract between management and the union | labor agreement |
| managers need to handle problems in a reasonable in | a equitable way |
| prescribed guides for actions and conduct | work rules |