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MC1110
CH10 and 11
| Question | Answer |
|---|---|
| When a requested appointment time is not available, the medical assistant should: | Explain why the time is not available and offer a substitute date and time |
| A physician may discontinue care if the patient habitually fails to show up for appointments? | True |
| If a late patient is scheduled as the last patient of the day and does not show up before the office closes, the medical assistant is obligated to wait until the patient arrives? | False |
| Patients often complain that the time they spend with the physician is not equal to the fees the physician charges? | True |
| The advance planning that is done to make an appointment book ready for use is called | establishing the matrix |
| A space of time between events is intermittent? | False |
| Something in which a thing originates, develops, or is contained is called? | Matrix |
| Competency as a result of training or practice is called? | Proficiency |
| A thing that is necessary to achieve an end or to carry out a function is called? | Prerequisite |
| Means relating to a combination of social and economic factors? | Socioeconomic |
| If a symptom is coming and going at intervals and is not continuous, it is said to be? | Intermittent |
| When the physician is scheduled at outside facilities, the medical assistant must be sure to allow time for? | Travel |
| An obstetrician who devotes two afternoons a week to seeing pregnant patients is using an appointment scheduling method called: | Grouping Procedures |
| When a requested appointment time is not available, the medical assistant should: | Explain why the time is not available and offer a substitute date and time |
| Open office hours scheduling is also called? | Tidal Wave Scheduling |
| The first prerequisite for scheduling an outpatient admission or procedure is | Is an oral or written order for the procedure from the physician |
| Deshawn wants to speak to Dr. Sanders about having a vasectomy. He should be seen: | This month |
| Jasmanie's sister calls the office and says that she experienced some stomach cramps over the weekend and that she fainted about 15 minutes ago but now is conscious and seems fine. She should be seen: | Immediately |
| Kiera's arthritis seems to be getting progressively worse. She should be seen: | This week |
| Lena has an excruciating migraine headache and has been nauseated for 2 days. She should be seen: | Immediately |
| What is best handled by setting them on the same day of the week and at the same time so that the patient can remember them more easily | A series of appointments |
| Thomas is fairly sure he has broken a bone in his hand, and he states that it is sore and annoying but not terribly painful. He should be seen: or Lesydia, who was in a horse back riding accident last night, calls to say she feels "sore all over." She sho | Today |
| A physician may discontinue care if the patient habitually fails to show up for appointments?, Patients often complain that the time they spend with the physician is not equal to the fees the physician charges? or The advance planning that is done to make | True |
| a secondary use or disclosure that cannot reasonably be prevented, is limited in nature, and occurs as a result of another use or disclosure that is permitted | incidental disclosure |
| constituting an alteration of ordinary spelling that better represents the spoken language, that uses only characters of the regular alphabet, and that is used in a context of conventional spelling | phonetic |
| notes used in the medical record to track the patients progress and condition | progress notes |
| something conductive to comfort convenience or enjoyment | amenity |
| the statistical characteristics of human population used to especially to identify markets | demographic |
| lessened markedly in quantity content power or value | depleted |
| exhibiting or marked by great intensity of feeling | fervent |
| marked in some way as to remind or remember that specific action needs to be taken | flagged |
| marked by accord in sentiment or action; having the parts agreeably related | harmonious |
| a person who comes to a country to take permanent residence | immigrant |
| a two way communication system with a microphone and loudspeaker at each station for localized use | intercom |
| What information would you need in order to properly matrix the appointment book? | Physician routinely is not available to see patients such as days off, holidays, lunch or dinner breaks, hospital rounds and meetings |
Created by:
Jodi77