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What 3 needs did William Schutz identify in his Interpersonal Needs Theory?
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In Abraham Maslow's Hierarchy of Needs, how many level of needs are there?
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What 3 needs did William Schutz identify in his Interpersonal Needs Theory? Affection - Inclusion - Control
In Abraham Maslow's Hierarchy of Needs, how many level of needs are there? 5
What is the 1st need in Maslow's Hierarchy of Needs? Physiological/Physical--Basic needs for survival; air, food, water, sex
What is the 2nd need in Maslow's Hierarchy of Needs? Safety--protection and shelter
What are the 3rd and 4th needs in Maslow's Hierarchy of Needs? To Belong--inclusionSelf-Esteem--respect
What is the most abstract of Maslow's needs and at the top of his Hierarchy of Needs? Self-Actualization
Explain in general terms an Interpersonal Needs Theory. Our tendency to create/sustain relationships depends on how well they meet basic needs
True or false: Having close relationships with others has been linked to better health. True
True or false: Heart disease is more common among people who lack strong interpersonal relationships. True
True or false: Arthritis patients with strong social support experience less severe pain and live longer than patients without such support. True
Which of Maslow's needs does our desire for acceptance, affirmation, and the company of others fit into? To Belong
True or false: People who lack strong social ties are 200-300% more likely to die prematurely. True
True or false: People who are deprived of human interaction for a long time may fail to develop a concept of themselves as humans. True
True or false: Communication is the primary way we figure out who we are and who we can be. True
True or false: Through all stages of our lives, our self-esteem is shaped by how others communicate with us. True
"Fully developing and using our unique talents, capacities and potentialities" is known as what? Self-actualization
In the past 2 decades, how many people from other countries have legally moved to the US? More than 20 million
Workers from which country are more likely to leave work at the formal quitting time? Germans
What is the linear model of communication? Communication goes one way: from the sender to the receiver.
What are the 5 parts of linear communication? Who? Says what? In what channel? To whom? With what effect?
What is noise? Anything that causes a loss of information as it flows from source to destination.
What are 2 problems with the idea of linear communication? It says communication goes only one way with only one person acting at a time.
How is the interactive model of communication different from the linear model? It recognizes communicators create and interpret messages from their own field of experience.
What are 2 problems with the interactive model of communication? Shows communication as sequential. Does not capture the changing nature of communication.
What is the name of the communication model that shows true dynamics and roles of communication? Transactional Model of Communication
What are 4 aspects of the Transactional Communication Model? People play different roles when communicating. Communication includes noise. Communication changes over time. Communication is based on the individual's field of experience.
What are the three levels of communication, according to Martin Buber? I-It * I-You * I-Thou
What is the most impersonal level of communication? I-It
What is the most rare level of communication? I-Thou
In I-Thou communication, how do the participants treat each other? Special, unique, cherished
At which level of communication do we acknowledge others as more than objects? I-You
What is meant by "selective" communication? We are selective about who we open up to and what we tell them.
What are 4 types of noise? Physical - Psychological Physiological - Semantic
Desribe physical noise. Interference in our environment
Desribe psychological noise. Feelings, biases, thoughts
What are examples of physiological noise? Hunger, fatigue, headache
Define semantic noise. Words that are not mutually understood.
True or false: Communication is a process and is ongoing. True
Who is responsible for the effectiveness of communication? Communicators share responsibility.
True or false: All parties communicate continually and simultaneously. True
Is silence a form of communication? Yes
True or false: Personal knowledge is a process. True
Will an ethical communicator expose personal knowledge they have of another person? No
In Meaning Creating, what is the heart of interpersonal communication? Shared meanings between people
What do we do when communicating other than exchange words? Try to figure out what each other's words and beahviors mean.
What do meanings grow out of? Interaction
What are the 2 levels of meanings? Content - Relationship
Our degree of responsiveness depends on what? How aware and involved we are with the other person
What are 3 things that affect relationship meanings? Our responsiveness - Our liking or affection - The balance of power between the participants
In a high-context culture, what is the focus on? The relationship (what words mean in view of the relationship)
In a low-context culture, what is the focus on? The content itself
True or false: We cannot not communicate. True
Communication is irreversible. True
Communication involves ethical choices. True
Communication is not a panacea--does not solve all problems. True
What kind of relationship promotes ethical communication? Equal
Meaning does not lie in words and nonverbal cues but in what? Our interpretation of it
What is communication about communication called? Metacommunication
Created by: GingerEve
 

 



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