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Computers in Hosp.
| Question | Answer |
|---|---|
| Which of the following front office applications of a property management system maintains up-to-date information regarding the status of rooms? | rooms management module |
| All of the following are ways of establishing competitive advantage EXCEPT: | data processing |
| All of the following modules are front office applications of a hotel property management system EXCEPT: | financial reporting module |
| Which of the following accounting applications would be used to track payment dates for outstanding invoices from vendors? | accounts payable module |
| Which of the following is the computer that controls the flow of information along a network? | server |
| Which of the following systems creates event contracts and generates banquet event orders? | sales and catering system |
| A POS interface can enable a PMS system to perform all of the following functions EXCEPT: | enable guest to reserve rooms for future stays at a POS terminal |
| An electronic payment processing interface to a PMS performs all the following functions EXCEPT: | at check-out; records and summarizes guest comments regarding their stay. |
| Which of the following is a software program that reads indexed websites and creates lists and links to sites that match a user’s inquiry? | a search engine |
| Which of the following back-office software modules would be used to generate a balance sheet? | financial reporting module |
| dimensions of competitive advantage | product differentiation, technology, producing lower cost product, market segmentation |
| the two aspects of productivity evaluation | workflow processing and data processing |
| an automated lodging information system | property management system (PMS) |
| front office PMS applications consist of a series of programs (or modules) including | reservations, rooms management, and guest accounting software |