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Exam 1 MIS
MIS
| Question | Answer |
|---|---|
| Which of the following statements is true of information systems and information technologies? | Information systems and information technologies are used to help organizations be more competitive. |
| ________ provides historical, current, and predictive views of business operations and environments and gives organizations a competitive advantage in the marketplace. | Business Intelligence |
| What is a useful quality of information? | Timeliness |
| Which is one of the four Ms of resources? | Manpower |
| The threat of ________ is low when duplicating a company's product or service is difficult. | New entrants |
| Identify a true statement about transaction-processing systems (TPSs). | they have provided enormous reductions in costs. |
| ________ is high when customers have many choices and low when they have few choices. | Buyer Power |
| To enable decision makers to make the right decisions in a timely manner, information must be ________ . | consistent |
| Organizations use computers and information systems to reduce costs and gain a(n) ________ in the marketplace. | Competitive Advantage |
| ________ consists of facts that have been analyzed by the process component and is an output of an information | Information |
| The ________ component of an information system generates the most useful type of information for decision making, including transaction-processing reports and models for decision analysis. | Process |
| top line strategy focuses on ________ . | Generating Revenue |
| ________ is one of the forces is Porter's Five Forces model. | Supplier Power |
| By examining various factors related to designing, implementing, and using information systems, it can be predicted that: | computer criminals will become more sophisticated. |
| Bradley is highly skilled in using Microsoft PowerPoint for creating office presentations. Bradley is likely to exhibit ________ . | Computer Literacy |
| The hardware components of a management information system (MIS) include: | Memory Devices |
| A systems analyst is responsible for: | the design and implementation of information systems. |
| ________ is one of the strategies identified by Michael Porter that can help organizations improve efficiency by reducing costs. | overall cost of leadership |
| Health problems are often associated with the ________ in which computers are used. | environment |
| _______ is a copyright concern, but the laws covering it are very straightforward. | software piracy |
| _______ often involves buying domains containing the names of existing businesses and then selling the names for a profit. | cybersquatting |
| Some believe that information technology has created a ________ between the "haves" and the "have-nots." | Digital divide |
| A disadvantage of using telecommunications technology is: | the lack of regulated work routine. |
| ________ is registering, selling, or using a domain name to profit from someone else's trademark. | cybersquatting |
| _______ monitor and record keystrokes and can be software or hardware devices. | keyloggers |
| Which of the following statements is true of green computing? | Green computing improves the quality of the environment in which one lives and works. |
| Organizations can minimize the invasion of privacy by: | collecting both necessary and unnecessary data. |
| What is the most common identifier used to index and link databases? | Social Security Number |
| Turning off idle PCs, recycling computer-related materials, and encouraging carpool and nonmotorized transportation for employees are some of the ways to achieve ________ . | Green Computing |
| _______ is a form of spyware that collects information about the user (without the user's consent) to display advertisements in the Web browser, based on information it collects from the user's browsing patterns. | Adware |
| ___ enables some workers to perform their jobs from home. | telecommuting |
| which of the following statements best explains why the volume of spam can rise to an unmanageable level quickly? | many spammers sell their address lists |
| ________ is information a Web site stores on a user's hard drive so it can be used for a later visit, such as for greeting a visitor by name. | cookie |
| Companies invest in ________ marketplaces with the goal of establishing new sales channels that increase their market presence and lower the cost of each sale. | buyer-side |
| What is a disadvantage of e-commerce? | accessibility |
| A ________ is a series of activities designed to meet business needs by adding value (or cost) in each phase of the e-commerce process. | value-chain |
| In any industry, a company is part of a ________ when it buys goods or services from suppliers, adds features to increase worth, and sells the goods or services to customers. | value chain |
| _____ are available for most handheld devices and offer a secure, convenient, and portable tool for on-line shopping. | e-wallet |
| In a ________ , a buyer, or a group of buyers, opens an electronic marketplace and invites sellers to bid on announced products or requests for quotation (RFQs). | buyer-side marketplace |
| E-commerce uses ________ to generate an invoice. | websites |
| ____ is referred as the use of handheld devices, such as smartphones or PDAs, to conduct business transactions, such as making stock trades with an online brokerage firm. | m-commerce |
| _____ are used for very small payments on the Web. | micropayments |
| ____ is the process of multiple companies in a shared market working together to plan and manage the flow of goods, services, and information from manufacturers to consumers. | value chain integration |
| The main objectives of ________ are to automate negotiating processes and enforce contracts between participating businesses. | trading partner agreements |
| When a consumer creates online surveys for a company to use, the consumer is using ________ e-commerce. | consumer-to-business |
| Which of the following components of Michael Porter's value chain is a supporting activity? | Procurement |
| The ________ model is an extension of traditional advertising media, such as radio and television. | Advertising |
| _______ is related to moving and storing products, from the end of the production line to end users or distribution centers. | outbound logistics |
| A GIS, like any information system, can be classified by levels of management affecting different functions: operational, tactical, and ________ . | Strategic |
| After a global network is in place, an international company can use ________ for sharing information. | video conferencing |
| Before adding a GIS, international companies must take into consideration the ________ infrastructures of the countries where subsidiaries are located. | telecommunication |
| In a(n) ________ structure, the parent and all subsidiaries work together in designing policies, procedures, and logistics for delivering products to the right market. | transnational |
| There is a(n) ________ of qualified information systems professionals in the United States and Western Europe. | severe shortage |
| ____ , which is a major factor in the widespread use of global information systems, includes transactions that support revenue generation as well as those that focus on buying and selling goods and services. | e-business |
| Large global organizations can reduce costs in purchasing, manufacturing, and distribution because they ________ . | have access to cheaper labor |
| Beetle Corp, an American electronics firm, establishes its manufacturing plants in Brazil owing to the cheap cost of raw materials and labor available in Brazil. In this scenario, Beetle is said to have ________ its operations. | regionalized |
| ________ global reporting is a crucial tool for managing overseas subsidiaries. | consolidated |
| A(n) ________ is an information system that works across national borders, facilitates communication between headquarters and subsidiaries in other countries, and incorporates all the technologies and applications | global information system |
| How does a global information system (GIS) support offshore outsourcing? | It provides a tool for coordinating activities. |
| Which of the following factors can hinder the success of a global information system (GIS)? | cultural differences |
| In ________ , nations restrict what type of data can be captured and transmitted. | Transborder data flow |
| In the ________ phase of the decision-making process, the objective is to define criteria for the decision, generate alternatives for meeting the criteria, and define associations between the criteria and the alternatives. | design/// Intelligence? |
| Generally, managers perform six tasks for which an EIS is useful: tracking performance, flagging exceptions, ________ , comparing, spotting trends, and investigating/exploring. | ranking |
| Which of the following is an advantage of a group support system (GSS)? | reduce stress levels |
| In ________ decisions, a decision maker's intuition plays the most important role. | unstructured |
| The nature of executives' work can make ________ on an EIS difficult. | training |
| A(n) ________ dashboard integrates information from multiple sources and presents it in a unified, understandable format, often charts and graphs. | digital |
| A(n) ________ defines the management issues in designing and using a DSS. | managerial designer |
| ______ , or programmable tasks, can be automated because a well-defined standard operating procedure exists for them. | structured decisions |
| _____ analysis enables you to apply different variables, such as determining the maximum price you could pay for raw materials and still make a profit or how much the interest rate has to go down for you to afford | sensitivity |
| ___ systems enable decision makers in different locations to participate in a group decision-making process. | electronic meeting |
| In which of the following areas is a semistructured decision often used? | budget preparation |
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lax5