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CIS Exam 1
| Question | Answer |
|---|---|
| Application software such as Microsoft Windows controls basic computer operations, including start-up and printing. | False |
| Mobile commerce is the use of mobile, wireless devices to place orders and conduct business. | True |
| A decision support system is an organized collection of people, procedures, software, databases, and devices that provides routine information to managers and decision makers. | False |
| An intranet is a network based on Web technologies that allows selected outsiders, such as business partners and customers, to access authorized resources of a company's extranet. | False |
| Organizations cannot fire employees who criticize their employer on Facebook or other social networks because of the First Amendment which guarantees freedom of expression. | False |
| Today's more advanced processor chips have the power of 1990s-era supercomputers. | True |
| The World Wide Web is a network of links on the Internet to documents containing text, graphics, video, and sound. | True |
| A CBIS is a single set of hardware, software, databases, telecommunications, people, and procedures configured to collect, manipulate, store, and process data into information. | True |
| Software is needed for computers of all sizes from cell phones and small hand held devices to the largest supercomputers. | True |
| Electronic business goes beyond e-commerce and e-procurement by using information systems and the Internet to perform all business-related tasks and functions. | True |
| Which of these is NOT a measure of performance used to evaluate the contribution of information systems to the business? | The answer isn't 'net present value' nor "ROI' |
| _____ involves reducing the number of employees to cut costs. | Downsizing |
| Which of the following statements is true about the characteristics of a highly competitive industry _____ | there tend to be more firms seeking competitive advantage |
| _____ investigates the additional profits or benefits that are generated as a percentage of the investment in IS technology. | ROI |
| The idea of ________ is to constantly seek ways to improve business processes and add value to products and services. | Continuous Improvement |
| User satisfaction with a computer system and the information it generates often depend on the _____ | Quality of the system |
| Total cost of ownership includes these costs | all of the above |
| A visa program that enables skilled employees from foreign lands into the United States. | H-1B |
| In the restaurant industry, competition is fierce primarily because _____ | Entry costs are low |
| Porsche is an example of a company with a _____ strategy for gaining competitive advantage, producing only high-performance sports cars and SUVs. | Niche |
| A small business that generates an additional profit of $25,000 for the year as a result of an investment of $100,000 in information systems would have a return on investment of 4 to 1. | False |
| ________ change is a form of change that can completely transform an industry or create new ones, which can harm an organization's performance or even put it out of business. | Disruptive |
| According to Porter's five-forces model, the more these forces combine in any instance, the less likely firms will seek competitive advantage and the less dramatic the results of such an advantage will be | False |
| Today, companies are shifting from strategic management to performance-based management of their information systems and carefully consider both strategic advantage and costs. | True |
| Introducing new products and services frequently is part of a(n) _____ competitive advantage strategy | creating new products and services |
| The ability of an organization to achieve its goals is often a function of the organization's _____ | All of the above |
| The idea of ________ is to constantly seek ways to improve business processes and add value to products and services. | Continuous improvement |
| Which one the following was NOT one of five forces identified in Michael Porter's competitive forces model _____ | the threat of new information systems |
| Organizational culture consists of the major understandings and assumptions for a business or other organization. | True |
| The role of a systems analyst is narrowly defined and seldom involves communications with others. | False |
| Disruptive change often results in new, successful companies and offers consumers the potential of new products and services at reduced costs and superior performance. | True |
| An organization can have a high level of infusion in one part of its operations and a low level of diffusion overall. | True |
| Improved productivity can result in faster customer response, lower costs, and increased customer satisfaction. | True |
| A specialized support group often sets guidelines and standards for the rest of the organization to follow in making IS purchases. | True |
| Opportunities in information systems are available to people from foreign countries, including Russia and India. | True |
| The chip-and-PIN card technology ________. | The answer is not 'is widely used in the U.S.' |
| Parallel processing is a form of multiprocessing and speeds processing by linking several processors to operate at the same time. | True |
| Dual core and quad core processors are now common and help boost the computer's processing power. | True |
| The process of converting human-readable data into machine-readable form is called ________. | Data Entry |
| Sequential access storage devices allow data to be accessed more quickly than direct access storage devices. | False |
| Computers need to store larger amounts of data and instructions more permanently than main memory allows - secondary storage serves this purpose | True |
| A Terabyte is about one billion bytes of data. | False |
| For most organizations, the best overall data storage solution is likely a combination of different ________ options that can store large amounts of data, instructions, and information more permanently than allowed with main memory. | Secondary Storage |
| The devices used to sequentially access secondary storage devices are called DASD devices. | False |
| Solid state storage devices store data in memory chips rather than magnetic or optical media and require less power to operate while providing slower data access than magnetic data storage devices. | False |
| An RFID tag on an inventory item might contain information _____. | all of the above |
| There are a number of compact disk devices including read only, recordable, and re-writable. | true |
| Speech recognition technology _____. | the answer is not 'works for a very limited vocab' |
| Large, bulky tape drives have been replaced with much smaller tape cartridge devices measuring a few millimeters in diameter that take up much less floor space and allow hundreds of tape cartridges to be stored in a small area. | true |
| ________ is/are used to temporarily hold small units of program instructions and data immediately before, during, and after execution by the CPU. | registers |
| The CPU and memory of a computer are housed in the same box call the _____ unit. | system |
| The _____ is an advanced optical disk technology still in development that would store more data than even the Blu-ray optical disk system. | holographic versatile disk |
| The _____ is a single user, nonportable computer designed to perform engineering, CAD, and software development work | workstation |
| RAID storage devices provide organizations with data storage that is _____. | fault tolerant |
| Data storage requirements are growing at a rate of over 60% per year. | false |
| The Windows 8 operating system includes a touch interface and displays colorful tiles instead of icons. | true |
| The market for mobile application software for smartphones and mobile devices could reach ________ by 2017. | over 75 billion |
| With _____ , the software engineer drags and drops graphical objects such as buttons and menus onto the application form. | visual programming |
| ________ is IBM's first 64-bit enterprise operating system with very little downtime. | z/OS |
| _____ is a form of software that includes a wide range of built-in functions for statistical, financial, logical, database, graphics, and date and time calculations. | Spreedsheet |
| The operating system converts a basic user request into the set of detailed instructions that the computer hardware requires, thus acting as an intermediary between the application and the hardware. | True |
| ________ describes the program functions to help the user operate the computer system. | not 'system software' |
| Embedded operating systems _____. | not 'all of the above' |
| Information systems that operate within the workgroup sphere of influence of influence support the firm in its interaction with customers, suppliers, shareholders, competitors, special-interest groups, the financial community, and government agencies. | false |
| Which of the following statements is NOT true about mainframe computers? | A narrow range of application software has been developed to run in the mainframe environment |
| An operating system with _____ capabilities allows a user to run more than one application at the same time. | multitasking |
| The ________ is the heart of the operating system and controls its most critical processes. | Kernel |
| Utility programs help to perform maintenance, correct problems, merge and sort sets of data, keep track of computer jobs, and compress files of data. | True |
| Embedded operating systems are typically designed to perform specific tasks | True |
| An operating system is a set of programs that controls the computer hardware and acts as interface with applications. | True |
| Outsourcing global software support to one or more third-party distributors is gaining acceptance in North America. | True |
| Application programs interact with systems software, and the systems software directs computer hardware to perform the necessary tasks. | True |
| Enterprise application software is designed to support teamwork, but only works if the people are in the same location. | False |
| Programming languages used to create artificial intelligence or expert system applications are often called _____ | fifth generation languages |
| Computer programs are sequences of user instructions. | False |
| A database is a collection of integrated and related _____. | Files |
| Developing a seamless integration of databases with the Internet is something called a(n) ______. | Semantic Web |
| Data warehouses allow managers to _____ to get increasing levels of detail about business conditions. | drill down |
| Business intelligence is gained through industrial espionage and the gathering of this information often includes illegal or unethical means. | false |
| One of the primary advantages of a relational database is that it allows tables to be linked to reduce data redundancy and allow data to be organized more logically. | true |
| The specific value of an attribute is called a data entity. | False |
| Predictive analysis is a form of data mining that combines historical data with assumptions about future conditions to predict the outcome of events. | True |
| Basic data manipulations include _____ which involves eliminating rows in a relational database. | Selecting |
| Today, few organizations use the database approach to data management, where multiple information systems share a pool of related data. | False |
| Big data refers to large amounts of unstructured data from sources such as the Internet, photos, videos, audio, social networks, and sensors that is difficult to capture, store, and manipulate using traditional database management systems. | True |
| Projecting involves eliminating columns in a table. | True |
| A form of database that holds a duplicate set of frequently used data and that helps reduce telecommunications costs. | Replicated |
| _____ is a standardized data manipulation language developed in the 1970s that allows programmers to use one powerful language and use it on a variety of systems. | SQL |
| An attribute is a general class of people, places, or things for which data is collected, stored, and maintained. | False |
| _____ is an information-analysis tool that involves the automated discovery of patterns and relationships in a data warehouse. | Data Mining |
| As long as the tables in a relational database share one common _____, the tables can be linked to provide useful information and reports. | attribute |
| The _____ position is a non-technical position responsible for defining and implementing consistent principles for setting data standards and data definitions that apply across all the databases in an organization. | database administrator |
| The Database Administrator is an important non-technical responsible for defining and implementing consistent principles for a variety of data issues, including setting data standards and data definitions that apply across all the databases in an organiza | false |
| A ________ is a climate-controlled building or set of buildings that houses database servers and the systems that deliver mission-critical information and services. | data center |
| When organizing a database, key considerations include determining what data to collect, who will have access to it, how they might want to use it, and how to monitor database performance. | true |