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A+ 1 Final T/F

A+ 1 Final

QuestionAnswer
The price for Windows 7 is the same regardless of the edition and type of license you purchase. False
The OEM version of Windows 7 can only be installed on a new PC for resale. True
A computer must have a DVD drive in order to install Windows 7. False
When a partition is formatted with a file system and assigned a drive letter it is called a volume. True
An upgrade from Windows Vista to Windows 7 carries application and user settings forward into the new installation. True
Every installed device requires a device driver to control the device. True
A 32-bit driver can be used in a 64-bit operating system. False
The official standard for USB interfaces is called IEEE 1394. False
A KVM switch allows you to use one monitor, mouse and keyboard for multiple computers. True
DDR memory is faster than GDDR memory since it is used by the CPU. False
A PC support technician goes to a customer site in response to a service call. False
You should take ownership of a customer's problem as if it is your own problem. True
If you make a mistake that makes the problem worse, it's best to hide the problem until you can resolve it or until you have left the customer site. False
Once you feel like you have resolved a problem, politely tell the customer the job is finished, and go on your way. False
When configuring a CAD/CAM workstation, the quality and performance of the graphics card is of paramount importance. True
Created by: srentrop
 

 



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