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oral comm
units 7-15
| Term | Definition |
|---|---|
| interpersonal communication | communication that occurs between two people who simultaneously attempt to mutually influence each other, usually for the purpose of managing relationships |
| mediated communication | communication that is carried out using some channel other than those used in face to face encounters |
| mediated interpersonal communication | communication that occurs when two people attempt to mutually influence each other through the use of a mediated channel, usually for the purpose of managing relationships |
| impersonal communication | communication that treats people as objects or that responds only to their roles rather than to who they are as unique people |
| relationship | an ongoing connection made with another person |
| relationship of circumstance | a relationship that forms situationally, simply because one life overlaps with another in some way |
| relationship of choice | a relationship that is sought out and intentionally developed |
| attraction | a motivational state that causes someone to think, feel, and behave in a positive manner toward another person |
| interpersonal attraction | the degree to which one desires to form or maintain an interpersonal relationship with another person |
| short term initial attraction | the degree of potential for developing an interpersonal relationship with someone |
| long term maintenance attraction | the level of liking or positive feeling that motivates one to maintain or escalate a relationship |
| similarity | the degree to which one's characteristics, values, attitudes, interests, or personality traits are those of another person |
| physical attraction | the degree to which one finds another person's physical self appealing |
| sexual attraction | the desire to have sexual contact with a certain person |
| matching hypothesis | the theory that one tends to seek out individuals who represent the same level of physical attractiveness as onself |
| proximity | the likelihood of being attracted to people who are physically close rather than to those who are farther away |
| complementarity | the degree to which another persons different abilities, interests, and needs balance or round out one's own |
| inclusion | the need to involve others in one's activities to be involved in the activities of others |
| control | the need to make decisions and take responsibility or the level of willingness to accept others' decision making |
| affection | the need to be loved and accepted by others or the willingness to give love and acceptance to others |
| immediacy | nonverbal cues, such as eye contact, forward lean, touch, and open body orientation, that communicate feelings of liking, pleasure, and closeness |
| uncertainty-reduction theory | a driving human motivation to increase predictability by reducing the unknown in one's circumstances |
| passive strategy | a noncommunicative strategy for reducing uncertainty by observing others and situations |
| active strategy | a communicative strategy for reducing uncertainty by getting information from a third party |
| interactive strategy | a strategy of communicating directly with the source who has the greatest potential to reduce one's uncertainty |
| conversational narcissism (self-absorbed communicator style) | a dominating communication style in which one focuses attention on oneself |
| self disclosure | voluntarily providing information to others that they would not learn if one did not tell them |
| reciprocity | sharing information about oneself with another person, which the expectation with the other person will share information that is similar in risk or depth |
| social penetration model | a model of self-disclosure that asserts that both the breadth and the depth of information shared with another person increase as the relationship develops |
| Johari Window | a model that explains how self-disclosure varies from relationship to relationship; the model reflects various stages of relational development, degrees of self-awareness, and others' perceptions |
| pre-interaction awareness stage | the stage of becoming aware of one's attraction to another persona and observing that person by not acturally interacting |
| initiation stage | the first contact with a person with whom one desires a relationship; usually characterized by asking and answering questions |
| exploration stage | the stage that involves more in-depth interactions |
| intensification stage | the stage in which partners begin to depend on each other for self-confirmation; characterized by more shared activities, more time spent together, more intimate physical distance and contact, and personalized language |
| intimacy stage | the stage in which partners provide primary confirmation of each other's self-concept; characterized by highly personalized and synchronized verbal an nonverbal communication |
| turmoil stage | the stage characterized by increased conflict, less mutual acceptance, a tense communication climate, and an unclear relationship definition |
| stagnation stage | the stage in which a relationship loses its vitality, partners begin to take each other for granted, and communication and physical contact decline |
| de-intensification stage | the stage involving significantly decreased interaction, increased distance, and decreased dependence on one's partner for self-confirmation |
| individualization stage | the stage in which partners define their lives more as individuals and less as a couple |
| separation stage | the stage in which individuals and less as a couple |
| post-interaction stage | the bottom, or final,stage in relational de-escalation, which represents the lasting effects of a relationship on the self |
| postdissoutinal relationship | the relationship formed between dating partners after their romance terminates |
| relational dialetics | a perspective that views interpersonal relationships as constantly changing rather than stable and that revolves around how relational partners manage tensions |
| interpersonal conflict | a struggle that occurs when two people cannot agree on a way to meat their needs |
| constructive conflict | conflict characterized by cooperation in dealing with differences; helps build new insights and patterns in a relationship |
| destructive conflict | conflict characterized by a lack of cooperation in dealing with differences; dismantles relationships without restoring them |
| pseudoconflict | conflict stemming from a lack of understanding |
| simple conflict | conflict over differences in ideas, definitions, perceptions, or goals |
| ego conflict | conflict based on personal issues in which people attack each other's self-esteem |
| serial arguments | argumentative episodes focused on the same issue that occur at least twice |
| irresolvable conflict | a conflict that one or both parties deem impossible to resolve |
| interpersonal power | the ability to influence another in the direction one desires; getting another person to do what one wants |
| complementary relationship | a relationship in which one partner willingly and continuously cedes power to the other |
| symmetrical relationship | a relationship characterized by similar control behaviors in partners; partners compete to dominate each other or both relinquish conrol to the other to avoid making decisions |
| parallel relationship | a realtionship in which power continualy shifts from one partner to the other |
| assertive relationship | communication that takes a listener's feeling and rights into account |
| aggressive communication | self-serving communication that doess not take a listener's feelings and rights into account |
| nonconfrontational style | a conflict management style that involves backing off, avoiding conflict, or giving in to the other person |
| confrontational style | a win-lose approach to conflict management in which one person wants control and to win at the expense of t he other |
| coooperative style | a conflict management style in which conflict is viewed as a set of problems to be solved rather than as a competition in which one person wins and another loses conflict management style |
| small group | 3-15 people who share a common purpose, feel a sense of belonging to the group and exert influence on one another |
| small group communication | the transactive process of creating meaning among 3-15 people who share a common purpose, feel a sense of belonging to the group, and exert influence on each other |
| team | a coordinated group of people organized to work together to achieve a specific common goal |
| primary group | a group, such as a family, that exists to fulfill basic human needs |
| social group | a group that exists to provide opportunities for group members to enjoy an activity in the company of others |
| secondary group | a group formed to accomplish a specific task or goal |
| study group | a group that exists to help group members learn new information and ideas |
| therapy group | a group that provides treatment for problems that group memebers may have |
| problem-solving group | a group that meets to seek a solution too a problem and achieve a goal |
| virtual group or team | a group or team whose members are not together in the same physical location but who are typically connected via an electronic channel such as the internet, a telephone, or a vieo conference |
| focus group | a group that is asked to discuss a patrticular topic or issue so that others can better understand how the group members respond to the topic or issue presented to them |
| bona fide perspectice | a perspective that focuses on how groups actually operate within organizations |
| role | the consistent way a person communicates with others in a group |
| task role | a role that helps a group achieve its goal and accomplish its work |
| social role | a role that helps a group manage relationships and affects the group climate |
| individaul role | a roe that focuses attention on the individual rather than on the group |
Created by:
tb1285