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EMT Ch. 4 - MB
Communications and Documentation
| Term | Definition |
|---|---|
| base station | any radio hardware containing a transmitter and reciever that is located in a fixed place |
| cellular telephone | a low power portable radio that communicates through an interconnected series or repeater stations called "cells" |
| channel | an assigned frequency or frequencies that are used to carry voice and/or data communications |
| close-ended questions | questions that can be answered in short or single word responses |
| communication | |
| cultural imposition | when one person imposes his or her beliefs, values, and practices on another because he or she thinks their beliefs are superior |
| dedicated line | a special telephone line that is used for special point-to-point communications; also know as hot-ine |
| documentation | the written portion of the EMT's pt interaction |
| duplex | the ability to transmit and receive simultaneously |
| ethnocentrism | when a person considers his or her own cultural values are more important when interacting with people of a different culture |
| Federal Communications Commision )FCC) | The federal agency that has jurisdiction over interstate and international telephones |
| MED channels | VHF and UHF channels that the FCC has designated exclusively for EMS use |
| mobile data terminals MDT | small computer terminals inside ambulances that directly receive data from dispatch center |
| noise | anything that dampens or obscures the true meaning of a message |
| open-ended questions | questions that need detail to provide |
| paging | the use of radio signal and a voice or digital message that is transmitted to pagers |
| patient care report (PCR) | the legal document used to record all pt care activities |
| proxemics | the study of space between people and its effects on communications |
| rapport | a trusting relationship that you build with your pt |
| repeater | a special base station radio that receives messages and signals on one frequency then automatically retransmits them on a second frequency |
| scanner | a radio receiver that searches or scans across several frequencies until that message is completed |
| simplex | single-frequency radio |
| standing orders | written documents signed by the EMS system's med director |
| telemetry | a process in which electronic signals are converted into coded signals |
| therapeutic communications | verbal and nonverbal communication techniques that encourage pts to express their feelings and to get a positive relationship |
| trunking | telecommunication systems that allow a computer to maximize utilization of a group of frequencies |
| UHF (ultra-high frequency) | frequencies between 300-3,000 MHz |
| VHF (very-high frequency | frequencies between 30 and 300 MHz |
Created by:
mirandabobst