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Chapter 3/group
| Question | Answer |
|---|---|
| Strategies for promoting helpful group dynamics include? | identify group dynamics, assess the impact of group dynamics as a whole, assess the impact of current group dynamics on future projects, examine impact on group dynamics by member's culture/race, & facilitate and guide the development of group dynamics. |
| What are the four dimensions of group dynamics? | Communication and interaction patterns, Cohesion, social integration and influences, group culture. |
| What are the components of social interaction? | verbal and nonverbal communication |
| What does communication entail? | encoding of a person's perceptions, thoughts, feelings, etc, the transmission of these symbols, the decoding of the transmission by another person. |
| Communication can be..? | verbal, nonverbal, and written. |
| What is selective perception? | the screening of messages so they are congruent with ones belief system. |
| Communication can be influences by? | life positions that result from experiences in early childhood, stereotypes, the status and position of the communicator, previous experiences, and assumptions and values. |
| What is the "third ear"? | Ability to become aware of the meanings behind messages and their effect on a particular group member and the group as a whole. |
| Why is nonverbal cues important? | They enable the group member to discuss issues they were not able to do so verbally. |
| What is feedback? | A way of checking that the meanings of the communicated messages are understood correctly. |
| Using feedback correctly includes. | describe the content of the communication or behavior as percieved by the group member, be given to the member who sent the message as soon as received, be expressed in a manner so that it is understood to be checking for distortions. |
| Patterns of group interaction include. | Maypole, Round Robin, Hot seat, Free floating |
| What is Maypole? | When the leader is the central figure and communication occurs from the leader to the member and from the member to the leader. |
| What is Round robin? | When the member takes turns talking |
| What is Hot Seat? | When there is an extended back-and-fourth between the leader and one member as the other members watch. |
| What is Free floating? | When all members take responsibility for communicating, taking into consideration their ability to contribute meaningfully to the particular topic. |
| What three patterns of group interaction are leader centered? | Maypole, Round Robin, and hot seat |
| What pattern of group interaction is group centered? | Free floating |
| What is group-centered interaction patterns? | When the group members freely interact with each other. Communication patterns are open between members. |
| What is leader-centered interaction patterns? | When the communication is directed from the members to the worker and from the worker to the members. Less of open communication between members. |
| Group-centered interaction patterns increases what? | social interaction, group morale, member's commitment to group goals, and innovative decision making. |
| What interaction centered pattern of communication is better to use in Task Groups? | Leader-centered when there is time limits in order to decrease unwanted discussion. |
| Factors that can change communication patterns include? | Cues & Reinforcements, emotional bonds, subgroups that can develop, size and physical arrangement of the group, and power and status arrangements in the group. |
| What are cues? | words or gestures that act as signals to group members to talk more or less. |
| What are reinforces? | selective attention to encourage beneficial interactions. Praises and other supportive comments, eye contact, and smiles. |
| Reserved group members would benefit from? | group go-rounds where they are provided an opportunity to speak when it is their turn. |
| What are positive emotional bonds? | Interpersonal liking, attraction increasing interpersonal interaction. |
| What are negative emotional bonds? | Reduce solidarity between members and result in decreased interpersonal interaction. |
| How to address intense subgroup attraction? | Examine whether the group as a whole is sufficiently attractive to members, promote the development of norms of respect and restricting communication to one member at a time, change seating, ask members to engage with other members, use excersizes |
| Size and physical arrangements of the group can influence? | the interaction patters. |
| Subgroups? | occur to some extent in most if not all groups. |
| According to the text, this is what helps to maintain a group's equilibrium as it confronts internal and external pressure to change during its development. | interventions by the leader. |
| Most work is accomplished in this stage, although work occurs in all stages of group's development. | Middle stage |
| One way of checking that the meanings of communicated messages are understood correctly is called: | feedback |
| The interaction pattern in which all members take responsibility for communicating according to what is being and not said in the group is known as: | free floating |
| group culture is not generally influenced by | staff outside the group |
| rewards and sanctions | help members adhere to norms |
| Shared expectations and beliefs about appropriate ways to act in a social situation, such as a group, are called: | Norms |
| Group development | Happens less quickly in open membership groups |
| high status members | have greater ability to deviate from group norms. |
| When members have a low status in the group they are likely to | be disruptive |
| Group cohesion can lead to | conformity |
| Group culture does not include | status |
| the evaluation and ranking of each member's position in the group relative to all other members is called his or her: | Status |
| Th interaction pattern that occurs when group members take turns talking is known as: | Round robin |
| Group cohesion tends not to lead to | A willingness to let others take responsibility for the group. |
| The screening of messages so that they are congruent with one's belief system is known as: | Selective perception |
| Medium status members are most likely to | conform to group norms |
| Roles are similar to norms in that they | Tend to make behavior predictable in a group |
| "Group Think" is when members | When members become close minded and conformity limits search procedures. |
| Shared expectations about the functions of individuals in the group are called: | Roles |
| Members are more likely to adhere to norms when | Cohesion is high |
| Reasons for members' attraction to the group do not usually include | controversial topics |
| The interaction pattern in which the leader is the central figure and communication occurs from leader to member of from member to leader is known as: | Maypole |
| The interaction pattern in which there is an extended back and forth exchange between the leader and a member as the other members watch is called: | Hot seat |
| Group Cohesion is? | The result of all forces acting on members to remain in a group |
| According to Forsyth cohesion is made up of three components. | Member-to-member attraction and group as a whole, a sense of unity so the group is seen as a single unity, a sense of teamwork and esprit de corps with the group successfully performing as a coordinated unit. |